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Autatlantis at Lajes Terceira Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The drop off process was confusing and added stress. We dropped the van off earlier than our stated time, and there was no agent out at the parking lot when we did. We walked all the way into the airport only to be told we had to go back out to the lot and wait for the agent, which we did. In the US, drop off times are a window, and there is always an agent there.
Pros: Friendly staff and easy to find in the terminal. The man who processed our paperwork when we picked up the car was excellent. Very friendly and efficient.
Cons: Staff on return not as helpful and found one of the staff members sat on our car bonnet when we went to get the car checked!
Pros: Kind staff, car was as expected, in good shape.
Cons: The car seat provided was unacceptable and we told them so, there was no alternative seat. The check out process was easily the slowest in the terminal.
Pros: Car had a defective door, the technician came out quickly to try to fix unsuccessfully, but Autoatlantis was very good to offer an arrangement to my satisfaction. Thank you
Pros: Fast, simple, positive, no additional cost or hidden requirements
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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