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Hertz at Marseille Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Efficient and helped us get On our way quickly.
Pros: EVERYTHING! I highly recommend renting from them at this location. The staff was friendly, helpful and thoughtful-the woman at the desk even wrote down a few suggested places for me to visit on my trip. They were courteous, did their best with the language barrier and explained everything about the rental. I am so grateful of their professionalism and helpfulness. Drop off was quick and easy. I didn't feel like they were trying to take advantage of me or find reasons to charge me extra.
Cons: **THIS IS JUST A SUGGESTION-in no ways negative reflection of Hertz's service** When renting standard vehicles to Americans, maybe explain how the reverse on the Peugeot works. I've driven several standard cars in the states before and none of them had the little lever that was needed to pull to put the vehicle in reverse. I ended up having to watch a YouTube Video to figure it out. It might be helpful and avoid dangerous/bad situations if that is explained prior to leaving with the vehicle.
Pros: Great sales persons behind desk. Efficiency. And their ease to compromize.
Cons: Be careful about flight delays when you have a late flight. Desk is open till midnight, and if you don't reach it by that time, your rental will be cancelled. So it's good to be mindful of that
Pros: The car had multiple areas of damage and felt like it had been driven very hard. It was hard to judge areas marked as damaged
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
If the duration of your stay in France is longer than 12 months, a driver license issued in France is required. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard, Visa, American Express, Diners, Eurocard.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
Visa Electron, Maestro, JCB, PayPal, Prepaid cards, Prepaid Debit cards, Prepaid Credit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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