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Coronavirus Update

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If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

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Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Marseille Provence Airport (MRS), Marseille, France
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Marseille Airport

13727 Marignane, France
0033 185 654 704 / 0033 180 202 262
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

France
Opel Mokka
October 24, 2021

Pros: NOTHING

Cons: ALL IT S A UNACCEPTABLE DEAL

United Kingdom
Peugeot 208
September 21, 2021

Pros: Nothing!

Cons: Bad service, unfriendly staff, pressure tactics to buy their Excess Policy, charging Euros 216 for alleged damage to the car without even telling me at drop off. The car is perfectly good.

United Kingdom
Peugeot 108
August 29, 2021

Pros: Nothing

Cons: See above - never again

United Kingdom
Fiat 500
August 25, 2021

Pros: the price

Cons: 1. the wait times to pick up the car 2. when you book online you're not told you can't pick up the car until at least 2 hours later. 3. when you book online, you're not told you need to pick up the car within 6hrs of your stated collection time.

United Kingdom
Peugeot 208
September 1, 2020

Pros: Nothing

Cons: The fact that they told me the insurance cover I purchased through discover cars was worthless and insisted I bought their local cover at a ridiculously high price. Refused to contact Discover Cars to resolve problem and told me that any scratch on the car would cost at least 300 Eoro

Italy
Peugeot 208
August 31, 2020

Cons: The staff not serious. I personally presented a delay problem, they said there was no problem at all for then, with no alert, holding back ammend money from my VISA. Not serious. And huge stress convincing me to make full insurance, so paying more than the duble price

Spain
Peugeot 208
August 21, 2020

Pros: Nothing

Cons: Waited 1h20min to pick the keys. Under the sun with 2 small kids. Asked for help, completly unpolite and bad treated by the responsable of the agency. Car not well cleaned... chewing gum in the seats? Whole experience a disaster.

United Kingdom
Peugeot 208
August 12, 2020

Cons: 2 hour queue to pick up keys.

United Kingdom
Peugeot 208
August 10, 2020

Pros: The car was good

Cons: The staff were threatening and full of scare stories about paying for damage. I had to tell her 5 times I didn't want to pay for any extra insurance and each time she tried to push me over the edge with another scare story. Awful woman!

Belgium
Fiat 500
August 7, 2020

Cons: Lack of transparency

Ireland
Peugeot 208
August 6, 2020

Pros: NOTHING. Long lines at the rental counter and rude staff.

Cons: The car was awful. The staff was awful. I felt like they were constantly looking for something to over charge me for.

United Kingdom
Peugeot 208
August 4, 2020

Pros: Cheap!

Cons: Very long wait to get car, too much sales pushing about insurance, totally inflexible when we wanted to extend our rental - do not recommmend!

United Kingdom
Opel Mokka
July 24, 2020

Pros: Pick up and drop off desk was easy to find. Precautions were taken against Covid. Car was clean and in good condition.

Cons: When I arrived to collect the car I was made to take out insurance again and told that the full coverage I had paid for online was to a separate company, and that I had to pay another 126 euros to the company on site. This was never explained online when I paid the extra insurance for full coverage.

United Kingdom
Fiat 500
July 19, 2020

Pros: Xavier was good guy

Cons: Partial fuel option cost me €23 to return a full tank.

Ireland
Peugeot 208
July 16, 2020

Pros: Nothing

Cons: Terrible service. No paperwork, nor compulsory security items in the car. Car is spanish with spanish insurance!! No possibilities to contact the Marseille office, only platform in Spain which is refusing to connect to the branch. Car in poor state. Agent laughing when complaining.... etc

United Kingdom
Peugeot 208
December 19, 2019

Pros: nothing

Cons: the worst car rental service in 30 years of travelling.

United States of America (USA)
Fiat Panda
April 2, 2019

Pros: Quick and simple pick up and drop off

United Kingdom
Fiat 500 2 doors
November 26, 2018

Pros: If one agreed to pay their 'real' high pricing, everything went quite smoothly

Cons: I was not the only one to be trying to pick up a car at an 'agreed' & confirmed rate that was not real. The Goldcar staff insisted on a much higher price and my having to return the car two hours earlier and clean it on the day, as well as the much higher excess. Each time I agreed to one of their demands, they would make up another one. As I was rushing for a hospital appointment and would be coming from visiting my father in hospital on the drop off day, I effectively had to agree to pay.

Sweden
Citroen C4 Cactus
October 25, 2018

Cons: There was no mentioning about the "optional" insurance on the page. We went to the car rental company with the expectation to get a car for 20 euros a day because this is the price indicated during the booking having already prepaid 70 euros. At the counter they then made it appear as a matter of fact that we need to pay 200 euros for an extra insurance. Be aware of such nasty behavior. Get an external assurance in advance which is much cheaper and categorically reject these "offers".

United Kingdom
Ford Focus 5d
September 11, 2018

Pros: Awful. See above. We will be online reporting the service issues.

Cons: Overcharged. Ripped-off for fuel. Will be seeking compensation

United Kingdom
Renault Clio
September 7, 2018

Cons: They scam customers out of extra money in a way that no other rental company does. I am reporting them to trading standards for there practice.

Canada
Dacia Duster
September 7, 2018

Pros: The desk agent was very nice and helpful. He was great in explaining a difficult situation. I was upset that it was costing me so much more than I was prepared for and he was very patient and kind.

Cons: That the extra fees were not made clear in advance.

United Kingdom
Fiat Panda
August 30, 2018

Pros: Really bad company ... would highly suggest no one use them ever

Cons: Everything ... scammers ... appalling customer services ... had to walk out in disgust rather than continuing with hiring a car from them.

Italy
Fiat 500
September 21, 2016

Pros: The kindness at the desk

Cons: The distance from the airport

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Marseille Airport Car Rental
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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1250 km per rental, Collision Damage Waiver (deductible: € 1100.00 - € 1700.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, State Tax, Environmental Contribution fee.
Rate excludes
The customer may also pay an administrative fee of 50 EUR plus consumption.
Mileage policy
For rentals lasting 1 to 3 days, mileage is limited to 250 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 200 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals lasting 15 to 28 days, mileage is limited to 100 km per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.

If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.

American Express, Cash, Diners is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.

From France, only travel to Andorra, France - Corsica, Italy, Monaco, Spain, Switzerland is allowed, when the vehicle has been picked up at any of the following offices: Biarritz, Nice, Marseille, Bordeaux, Toulouse.

From France, only travel to Andorra, Austria, France - Corsica, Germany, Italy, Monaco, Spain, Switzerland is allowed, when the vehicle has been picked up at any of the following offices: Mulhouse.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Young driver fee, Novice driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.

Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

Top Suppliers at Marseille Airport

Interrent
Excellent 8.8
+33442410978 / +33180202262
Aeroport de Marseille Provence (Terminal 1) 13727 Marignane, France
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
SIXT
Exceptional 9
+33484070062
Aeroport Marseille Provence, D20D, 13700 Marignane
$47 - $134
Alamo
Excellent 8.7
+330442060646
Aeroport De Marseille Provence, 13727 Marignane
$40 - $121
Europcar
Europcar
Excellent 8.8
+330825003080
Aeroport De Marseille Provence, D20H, 13700 Marignane
$42 - $78
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Enterprise
Enterprise
Excellent 8.7
+330442060646
Aeroport De Marseille Provence, 13727 Marignane
$40 - $101
Keddy
Excellent 8.5
+330825358358
Aeroport De Marseille Provence, D20H, 13700 Marignane
$36 - $68
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Avis
Avis
Excellent 8.5
+33820611639
Aeroport De Marseille-provence Bp 68 Hall B T1 Rez De Chausse
$44 - $105
Working hours
Mon:07:30-23:00
Tue:07:30-23:30
Wed:07:30-23:30
Thu:07:30-23:30
Fri:07:30-23:30
Sat:09:00-20:00
Sun:10:00-21:00
Budget
Budget
Excellent 8.5
+330821230367
Aeroport Marseille Provenceles Lavandins Cs 6000
$42 - $172
Working hours
Mon:07:30-23:00
Tue:07:30-23:30
Wed:07:30-23:30
Thu:07:30-23:30
Fri:07:30-23:30
Sat:09:00-20:00
Sun:10:00-21:00
Ace Rent a car
Very good 7.1
+33442410978 / +33185654704 / +18778223872
Aeroport Marseille-Provence, 13127 Marignane
Working hours
Mon:10:00-17:30
Tue:10:00-17:30
Wed:10:00-17:30
Thu:10:00-17:30
Fri:10:00-17:30
Sat:10:00-17:30
Sun:10:00-17:30
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