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Keddy at Marseille Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy, efficient process. Polite friendly staff.
Pros: Very efficient and friendly
Pros: Fast and friendly
Pros: Hard to find the office - it's actually Europcar but that's not signed anywhere
Cons: Good car and efficient drop off
Cons: it was no so clear we had to go to the Europcar desk
Pros: Fast service, nice and friendly staff.
Cons: Return report should be email immedietely after car return. Charge few days after car return. Costumer service.
Pros: Fantastic service. Speedy, efficient, charming. All car hire should be this way !
Cons: Nothing. They were great to deal with.
Pros: Everything very friendly and helpful
Pros: Free navagation when not ordered. Larger car than ordered
Cons: Not enough information about where to drop off the car. No information about where to get petrol close to the drop off point. Non existant signage around Bordeax train station about where to drop off car.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Compact, Standard, Luxury, Intermediate, Fullsize, Compact Elite a driver license valid for at least 3 years is required.
For vehicles in groups Premium a driver license valid for at least 5 years is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Diners, Debit cards, MasterCard credit card, VISA credit card, American Express credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, France - Corsica, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain - Balearic Islands, Spain-Canary Islands, Spain-Mainland, Sweden, Switzerland, United Kingdom.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off