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Hertz at Lyon St Exupéry Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Helpful and professional
Pros: Very good service colleting and dropping car. Deposit returned straight away after returned car.
Cons: Nothing
Pros: Nice modern van/car. Good condition
Cons: Ripped off with the extra, winter tyre cost in a snowy area. I know this is a 'extra' but the charge was VERY excessive. Will not use again as a result!
Pros: excellent and clean car
Cons: Much too long to get the car and fill all documentation (not suppose to). Return was painfull as we have to wait in line just to give the key. Services is not the top.
Pros: Pretty battered car on arrival. Thankfully videoed car all way around.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
If the duration of your stay in France is longer than 12 months, a driver license issued in France is required.
In addition to documents mentioned previously, the customer will need the following: return flight ticket, proof of home address (e.g. Utility bill), flight information.
Prices for extras are shown on the booking page.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Snow chains are allowed in icy/snowy conditions.
During the winter season, snow chains are mandatory on roads in mountainous areas that are marked by a road sign.
The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.