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Alamo at Lyon St Exupéry Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The customer service agent - I didn't get her name - was amazingly helpful. She deserves a raise!
Pros: Relatively efficient
Cons: Absolute rip off. Car rental was 348 total for 7 days and I was charged additional 700 for “obligatory” winter tyres and insurance. I did chose the extra insurance but winter tires should be standard (as anywhere in Europe). It’s outrageous to charge someone 30 per day for winter tires. I would not rent from Alamo again.
Pros: Very efficient and helpful staff, quality car
Cons: Winter tyres are a 30 Euro per day option
Pros: Very helpful once we got served
Cons: Staff levels a bit short only one person serving
Pros: Fast and good service. Thank you Maxim.
Pros: Nice, professional stuff
Cons: We ordered an automatic car and received manual But it was some compensation...
Pros: They gave me an SUV when I said I had paid more for a 4WD, even though my booking did not reflect this
Cons: As above, thought I was booking a 4WD at significant additional cost but apparently did not. Also paid for snow chains when I did not need these as the car had winter tyres. There was no way to check this on booking.
Pros: Helpful agent
Cons: Absence of winter tires and inadequate price to put them.
Pros: Very efficient and friendly. Great car and felt like a very trustworthy service. I would use them again
Pros: Same reason as above. It worked well, no problems.
Pros: Perfect; No issues at all. Everything went very smooth.