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Alamo at Lyon St Exupéry Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very efficent
Cons: Helpfulness of staff
Pros: I didn’t like nothing about it because they are not honest they give me the car what I rent one is cheapest model is not the same category actually, they tell me the same thing and I ask everyone is not the same you when I drop it. I asked the guy also he say he been not same category same day when we pick up the car they did the same thing other customer also I heard that he rented automatic and then they gave him a standard the same company, but they work three different company enterprise als
Cons: Service was very bad and they are lying to prove that they are good but what I rent is not the same category they give me cheapest one and where the base car it was not comfortable at all and I pay not for this car rented Peugeot 3008 they give me opel frontera very basics
Pros: Friendly service
Cons: Nothing wrong
Pros: very courtous and professional service at the car pick-up office
Pros: The systems car play was not working
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, a round-trip flight or train ticket covering the rental dates.
In order to pick up the car the customer must present inbound and outbound flight tickets in their name matching the rental period; otherwise, they will be denied service.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
Prices for extras are shown on the booking page.
If the car is returned with a lesser amount of fuel, a refueling charge of 20 EUR will be applied + the cost of the missing fuel.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
During the winter season, snow chains are mandatory on roads in mountainous areas that are marked by a road sign.
Service outside of business hours is available by request and for an additional charge. The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.