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GreenMotion at Tivat Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Customer service is the worst I ever seen
Cons: There is 1 person who treat everything and he is slower motion unprofessionally. They are not answering the phone
Cons: They didn't mention that I would need to pay up to 100 euros extra to drop the car off outside their working hours.
Pros: The car was fine and the representative was nice as well.
Cons: When we arrived on time, the car hadn't been cleaned yet. Since we didn't want to wait, we decided to take it as is. The cleaning staff was on their lunch break.
Pros: Nothing
Cons: Everything
Pros: Good customer service from Milos on the rental desk. If the rest of the team were as good as him my score and rental experience would be a lot better.
Cons: Utter chaos at pick up location. Car we originally picked up could not be taken to Albania. Arranged to come in and swap it. That too nearly two hours and we ended up sitting in one car waiting to leave, only to be told we couldn't take that car and having to swap to a third car. Reps at the pickup kept wandering off and disappearing. Car we ended up with was dirty inside and out and has someone else's rubbish in it. Also had a warning light but we were told to ignore it.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
The driver license must be written in Latin, Cyrillic alphabet.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
The following are accepted methods of payment:MasterCard, Visa.
Only cards issued in the main driver's name are accepted.
Maestro, American Express, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, North Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 4 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
A deposit for a tank of fuel is required upon pick up.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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