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Dollar at Phoenix Sky Harbor Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Perfect. I liked using Discovery and love Dollar.
Pros: Fast service.
Cons: Old cars, fairly banged up.
Cons: I do not know
Pros: Drop off.
Cons: Everything else was terrible. Absolutely terrible.
Pros: I was disappointed to receive a car with a navigator Tom tom, which was not evidently updated because not found Phoenix rent car return address and I was almost missing my flight! Also please mark to the paper literally the Navigation address of rent car return address to ensure and help the client to find your rent car return address! I think the most of your clients will be very frustrated when they must to find themselves a correct rent car return address for navigator!
Pros: Service was very poor.
Cons: The car was old, scratched and dirty inside and out
Pros: You did not give me my refund on tbe car
Cons: You did not give the refund owed back on my credit card of the 1 week rental charge that was almost $400.00 plus the $200. deposit too.
Pros: Nothing. I would never rent from them, nor Thrifty as I assume that they are one and the same.
Cons: 4 hour lineup. I didn't wait to pick up the car. I lost my money as I had to rent from another company.
Cons: they were not there
Pros: The clerk at the counter was friendly. We were surprised to see a different smaller car than we thought we were getting?
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
When using Visa, a 15 % surcharge on the total cost of extra equipment and services will apply.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional drivers are allowed free of charge.
Delivery/collection service is not provided.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off