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Budget at Chicago O’Hare Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: They didn't consider online booking. No respect to my choice of car. I called on road service for low pressure tire, they didn't replace the car, nor compensate me the 200 $ as the promised me if i take it to discount tire and fix it. I expected more of your renowned company, but sorry to say I am disappointed
Pros: No hard sell for insurance (already had it provided by agent) really easy and contact free pick and returns. Positive review also due to booking well in advance and getting a great price!
Cons: Difficult to contact in advance of pick up as booking made through agent
Pros: Very kind and detailed agents through whole process
Cons: Seem to be some technical failings... I opted out of fuel purchase through Budget but was still charged for it, which I had to resolve with a lengthy phone call after the fact