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Europcar at Chicago O’Hare Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The actual car given was a Hyundai Kona that was not even close to alternative to Jeep Compass. I had to pay additional $150 to upgrade the car Also the rental was fox and not Europace. Took some time to locate the rental
Pros: Europcar is not present in Chicago and it’s not indicated in any part that Fox is the Europcar supplier in US. We looked for the desk for one hour.
Cons: That the service was not provided from Europcar and the car was not the car we booked.
Pros: Easy to deliver.
Cons: Hard to find, new name and no sign. Used 1,5 hour to find a person who knew where europecar was located.
Pros: Nothing, very bad service, stole money and didn't refund.
Cons: They took my deposit and didn't refund, hiding important information that costed me an extra $600 and took my $80 deposit and refused to refund.
Pros: The name Europcar was nowhere to be seen. It took us a while to find out that we had actually booked with Fox!
Cons: They would not provide luggage carts upon drop-off.
Cons: Advantage car rental did not match the price I received from europcar. They tried to upsell me, and I ended up having to pay more because of my license. This information would have been beneficial if I knew beforehand.
Pros: I had a really good experience with you, nevertheless it took us a long to get to the office because all the vans you have say Advantage not Europcar. It would be better if you put both enough big as we can see. Thanks
Cons: The lady there was very nice since the beginning
Cons: Cleanliness of the car. lack of response from customer service to my complaint
Pros: Great cars
Cons: Labelling in your shuttle is confusing (labelled disciver and not europcar). Instructions for shuttle pickup at O Hare are inconsistent ( indicated doir 5D when pickup was at 5C)