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Brent at Milan Linate Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: good value
Cons: drop off at Maplensa hard to find and shuttle to airport took a while
Pros: Absolutely nothing - terrible customer experience.
Cons: See response above. Absolutely horrible customer experience. Would never recommend this company to any of my friends, family or extensive network of colleagues.
Pros: Terrible service. They did not provide the car because they do not accept ANY foreign drivers license. They require an International Drivers License, which NO other rental company in Milan airport required. You should not offer this company's cars or at least warn about thus requirement on your website.
Pros: The service manager was amazing. Very helpful with great customer service.
Pros: They were the first people to tell us that the italian driving rules had changed.
Cons: That I was denied renting a car from you despite having rented cars from you in the past multiple times.
Pros: Only the car.
Cons: It is not fair to substantially oblige people to buy an insurance. Shame on you.
Pros: Rental desk representative was extremely great!
Pros: smooth booking / car pick up and drop off
Cons: Air conditioning of the car didn't fully work
Pros: Pick up assistant really helpful
Cons: After sales service
Pros: Excellent service from representatives. Very smooth process.
Pros: great car x prices
Cons: cigarette smell
Pros: Nothing other than having a car to use, which would have happened with any of the choices available.
Cons: -difficult to understand reps -poor customer service -threats of 300 euro fee for one tiny scratch since I wasn't buying their insurance -poor communication about returning the car -address listed on the bill DOES NOT COME UP ON GPS
Cons: Cost indication
Pros: Quick and efficient once I found the place.
Cons: Telephone number didn’t work to call the office and was difficult to locate without shuttle bus. Perhaps a dedicated phone or representative in terminal would help.
Pros: Fast and efficient
Pros: The shuttle service should be reinforced during peak times in the morning as only one not enough especially during Covid and it’s restricted use. We had to wait 2 rounds before a rude driver picked us up
Pros: Minimum time spent to take and leave the car.
Cons: The car could be more cleaner.