Adelaide Airport (ADL), Adelaide, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Atlas Car & Truck Rental at Adelaide Airport

328 South Rd, Richmond SA 5033
0061 1800 808 122 / 0061 383 366 100
Pick-up instructions
Once you have collected your baggage and have all your passengers ready, please call the branch on phone number 0061 1800 808 122 or 0061 3 8336 6100 to inform us you have arrived and ready for a pick up service. Directions to the meeting point: Exit the terminal, cross plaza and follow signs to Bus Zone (behind taxi rank) where the shuttle will meet you at the RED Australia post letterbox.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Toyota Corolla
11/13/19

Pros: Efficient , quick , Great service

Cons: nothing all good
Australia
Kia Rio
11/10/19

Pros: the whole process

Cons: nothing
Australia
Hyundai i40
11/1/19

Pros: clean & cheap price

Cons: none
Australia
Kia Rio
10/30/19

Pros: Good reliable service at competitive prices and ease of use.
New Zealand
Hyundai iMax
10/18/19

Cons: We are still waiting nearly a month later for our security bond to be refunded, wont be using them again.
Australia
Holden Captiva
10/14/19

Pros: Friendly staff and knew their roles well
Australia
Kia Sportage
10/14/19

Pros: Not a lot.

Cons: Old, inefficient car. Completely different to what was advertised. They take $1000 from my account ( not credit) as holding and I still dont have it back. By the time you call them and get the car, expect to wait 1 hour +
Australia
Kia Rio
10/1/19

Pros: Price

Cons: Location
Australia
Toyota Corolla
9/14/19

Pros: The girls at the desk were great to deal with
Australia
Holden Malibu
9/5/19

Pros: Never use again or reccomend to anyone. Poor service n accessibility
Australia
Nissan Micra
7/31/19

Pros: Staff friendly and efficient. Car clean & tidy. Easy to book.

Cons: Wait time for airport transfer considering distance from airport Need a sign outside to show where office is: glass doors would be more welcoming, looking like you were entering a workshop until right in the door. Would prefer to know how much the full insurance is when booking online
Australia
Hyundai iMax
7/16/19

Pros: On the ball and very efficient
Australia
Toyota Corolla
7/16/19

Pros: Fast and responsive

Cons: Car wheel alignment was very bad!
Australia
Toyota Corolla
7/10/19

Pros: speed and efficiency

Cons: -
Australia
Nissan Micra
5/19/19

Pros: Nothing - I will never ever use your company again!!!

Cons: I was told the wait time was 15 - 30 mins. After 50 minutes I was still waiting to be picked up by the shuttle - absolute disgraceful customer service - Don't bother sending me a discount!
Canada
Toyota Corolla
3/18/19

Pros: Everything went well
Australia
Holden Captiva
3/13/19

Pros: Price

Cons: Seemed dodgy. Not meant to leave Adelaide. Waited 40min at airport for pick up on a really hot 40degree day.
Australia
Toyota Corolla
2/22/19

Pros: The value, condition and cleanliness of the car were just fine. But the car rental agents had an issue to refund me and neither solved the problem nor contacted me.

Cons: I returned the car 18 days ago and I have not been refunded up to now. I would really appreciate if I could have my money back as soon as possible.
Poland
Toyota Corolla
1/9/19

Pros: it was really pleasure to rent a car by Atlas. The Agent was really friendly and helpful. Only to recommended !
Australia
Toyota Corolla
1/3/19

Cons: The fact you are "off site" adds time to the arrival and departure, but your staff, service and the vehicle provided to us certainly made up for the time lost. We will definitely use your service again, thanks again to your team.
Australia
Toyota Corolla
1/2/19

Pros: Nothing

Cons: They failed to pick me up from the airport as arranged. They were advised of the flight number and the flight was even early. Contacted Atlas from the airport confirming that I had arrived and was told to use another car hire company or come back the next day. I had paid a deposit and this has not been refunded.
Australia
Toyota Corolla
12/30/18

Pros: See above, still waiting to be contacted.

Cons: Nothing
Australia
Nissan Micra
12/28/18

Pros: Fantastic. The staff were excellent. They were just great

Cons: Nothing at all
United Kingdom
Holden Malibu
12/12/18

Pros: Both staff who we dealt with were great and provided the service with a smile and had us in and out as quickly as possible, without feeling rushed. I'll definitely recommend them to anyone looking for a decently priced car rental (with pick-up/drop-off to ADL airport too).
Australia
Toyota Corolla
7/26/18

Pros: Nothing to like, no car!

Cons: No car! and still took my money!
Canada
Toyota Corolla
4/3/18

Pros: They were fast at check in and the car was exactly what was ordered.

Cons: We were told we could drive interstate even though it never stated that in any documents when booking through discover hire. We wanted to do the Great Ocean Road but we were told that the staff at the rental car company couldn’t change that and if we did go interstate our insurance wouldn’t cover any damage. This really put a hamper on our vacation and has made us make the decision to never use Atlas Rentals again.
Australia
Hyundai i20
11/4/16

Pros: Nice guys

Cons: Far from the airport - -webpage didn't warn that it is not actually at the airport.
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Adelaide Airport (ADL), Adelaide, Australia

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Driver's country of residence is United States of America (USA) and age is 30-65

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  1. Car Rental
  2. Australia
  3. Adelaide
  4. Adelaide Airport
  5. Atlas Car & Truck Rental
 
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