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Alamo at Hobart Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: A lovely man . Extremely helpful. Helped us to the car and pushed my son in his wheelchair. I have never had such great service.
Cons: There was nothing not to like.
Pros: Worst service ever: no staff at the desk and we had to wait two hours for a babyseat (and were aggressively told to accept a childseat for an infant)
Pros: Very friendly quick and ease of transaction
Pros: Was much more expensive than we thought.
Pros: It was a pleasant surprise to be upgraded from a Corolla type sedan to a Rav4 wagon
Pros: Basically brand new car
Cons: Slightly confusing details from the service desk person on what the insurance details were and no advice as to where to drop off the car at the end
Pros: Easy location at airport. No fuss with paperwork. I had the key in minutes.
Cons: The car had some existing scratches and small dents but they knew about it and it wasn't much issue. Interior was nice and clean.
Pros: All good
Pros: Fast and efficient
Pros: Easy to find in Hobart airport
Cons: Quite a bit of pressure to take their extra insurance despite having it through DiscoverCars. We’re told that if there was more than a 50c size of damage we would be charged the full excess and would have to work with DiscoverCars to resolve. Not a fan of that type of threat when you have bought full cover. Car had a horrible rattle on the left side, the touchscreen didn’t work properly - pain for CarPlay and the brakes were not the best… Not very impressed overall…
Pros: The representative at Hobart was polite and helpful
Cons: Would have been good to have staff start earlier than 9 am to be there when we dropped the car off at Launceston
Pros: He was nice and helpful
Cons: I was happy with service
Pros: a very good car.Mitsubishi ASX SUV. Very nice car to drive
Cons: No flexibility or empathy around insurance issues.. clearly an issue suffered by many and a huge added expense that most have not accounted for
Pros: The price was good and the pick up and drop off was easy.
Cons: Small issue with communication but not a big deal
Pros: Drop off was easy
Cons: A charge has been made to my account after with no explanation. The car sensors malfunctioned and caused me anxiety. The $600 excess when I collected the car should have been explained better at time of booking to ensure I was aware of all costs
Pros: It was a seamless experience, highly recommend
Pros: Great service at a budget cost
Pros: Professional and easy
Pros: No problems all well explained
Cons: All good
Cons: Small car given which was not suitable for our needs or order
Pros: Upgraded us to an i30
Cons: Booster seat charged for $30
Pros: Easy and quick
Cons: Did not accept NSW driver's licence electronic version, even though that's the only licence I have!! No warning about this. Do not understand as this is the option NSW is moving to permanently and getting rid of card licences
Cons: The fact that I paid insurance when I booked the car on line an then paid more insurance when I got to the desk to pick the car up so I got stung twice which really put a downer on the start of our amazing holiday .. Was not happy
Pros: Service was efficient
Cons: I was offered smaller car, when I paid for comfort car, still I paid same amount. When I asked, i was told it was free upgrade, did not have other car. Offered car was smaller to keep baggage of family. Only good thing about the car was fairly new.
Pros: Someone was at the desk.
Cons: Directions to the car were poor and we got lost! Desk staff unwilling to record previous minor damage to the car, stating that as we were fully insured, previous damage didn't matter.
Pros: It was excellent
Cons: What's not like
Pros: Friendly and car was great
Cons: Having to wait until the desk was open
Pros: Friendly and helpful
Pros: Customer service of the lady we picked it up from, and the email contact we had was fantastic. Very friendly, helpful and kind!