Marseille Provence Airport (MRS), Marseille, France
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at Marseille Airport

Aeroport Marseille-Provence, 13127 Marignane
0033 442 410 978 / 0033 185 654 704 / 001 8 778 223 872
Pick-up instructions
Rhodium Car Rental is the ACE vehicle provider at the Marseille Airport. Rental desk is located inside the Terminal building. Please use priority lane for prompt service.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:10:00-17:30
Tue:10:00-17:30
Wed:10:00-17:30
Thu:10:00-17:30
Fri:10:00-17:30
Sat:10:00-17:30
Sun:10:00-17:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Opel Adam
August 26, 2020

Cons: Do not use! On arrival there was a massive queue. This was due to the agents trying to force everyone to buy the insurance. It was very aggressive selling and they basically stated that the insurance I had bought through discover cars didn’t cover anything and I would need further insurance. They may be A cheap rental but they try and scam you when you arrive.

France
Opel Adam
August 7, 2020

Pros: Rien !!!!

Cons: Tout !!!! Le service de l’agence de l’aéroport de Marseille est une catastrophe ! Le responsable de l’agence (Yann) est un incompétent et un escro ! Il fait de la très mauvaise pub à votre entreprise. Nous avons été très mal reçu et le service a été mauvais du début à la fin !! Nous ne reviendrons plus jamais et nous ferons de la très mauvaise pub.

United Kingdom
Opel Adam
August 5, 2020

Pros: Car was clean and as paid for. Staff were friendly.

Cons: The language barrier, only one staff member working and price.

United Kingdom
Fiat 500
March 5, 2020

Pros: Price

Cons: Slow to refund deposit and difficult to find

United Kingdom
Fiat 500
March 5, 2020

Cons: Staff threatened me when I refused cdw as I have comprehensive annual excess insurance. I assume because they get commission.

United Kingdom
Opel Astra
February 25, 2020

Pros: Not much

Cons: They present you with an amount on the card terminal in euros and after you have enter your pin they give you a bill in GBP with a 2% charge!! a real scam.

United Kingdom
Volkswagen Polo
January 19, 2020

Cons: The insistance on leaving a good review for the staff

United Kingdom
Volkswagen Polo
January 16, 2020

Pros: driving away!

Cons: The queque just to get to the desk before all the paperwork was just over 60 minutes, I have never waited this long ever. Once at the desk it was pretty straight forward, there was limited seating and people were litterally just sat on the floor outside.

United Kingdom
Opel Astra
November 29, 2019

Pros: good staff. cheap car

Cons: nothing

United Kingdom
Fiat Panda
August 7, 2019

Pros: Efficient pickup

Cons: We worried that the relative dirtiness on pickup would not be noted

United Kingdom
Volkswagen Polo
July 14, 2019

Pros: New car

Cons: Long queue to pick up car. Info says car rental desk is IN the terminal. It isn't, it is OUTSIDE

United Kingdom
Opel Astra
June 7, 2019

Pros: Level of car provided

Cons: Difficult to locate the office as it said on the brief I received they were inside of terminal 1 when in fact the were outside and behind some other buildings

United Kingdom
Volkswagen Polo
April 21, 2019

Pros: Nothing. We had difficulty in spotting the tiny sign and walked past the dealer several times

Cons: Nothing

United Kingdom
Opel Astra
April 16, 2019

Pros: Nothing. Worst company I’ve ever hired a car from.

Cons: Everything

United Kingdom
Volkswagen Polo
December 30, 2018

Pros: I was charged £100 extra in addition to the advertised price online. This was made out that this was essential to pay as I could not take the car without paying this amount. The car rental company was difficult to find as it was gold car were acting as an agent for ace car howeve this was extremely poorly advertised and was difficult to find.

Cons: The car was again advertised as a VW polo or equivalent- I received a fiat 500. This is not an equivalent and was told that the car company do not even have these at their branch. So not only is this misleading but I also did not receive an equivalent. I have rented numerous times in France and Marseille and this has been the worst. I will not use this again.

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