Elephant Rent A Car at Paphos Airport

Pros: Friendly prompt service

Cons: Upon return a mirror was used to inspect beneath the vehicle which is fine except we weren't given the mirror to inspect it on collection so damage could have already been there.

Pros: Friendly, helpful, great little car

Cons: Nothing, everything was as expected

Pros: Car was very old a coughed going up hills but for the money it was ok

Pros: Friendly and helpful

Cons: Nothing

Pros: Friendly and helpful. Good value.

Cons: In the dark it is easy to miss the entrance!

Pros: good service

Cons: nothing

Pros: The ease and efficiency. Also did not try to force extra insurance by emotionally blackmail. Very friendly and helpful.

Cons: Nothing

Pros: Service very good and efficient. Good price. Honda jazz given as a basic car 4 doors and reliable as well as being fuel efficient.

Cons: Nothing

Pros: Efficient and helpful.. courteous

Cons: Nothing

Pros: Smooth process, great people, good car, quick turn round, reasonable charge.

Cons: See above previous comments.

Pros: Bang on

Cons: Nothing

Pros: Superb and great value

Cons: All good

Pros: Very friendly and quick. Easy pick up and drop off. Excellent condition of car .

Pros: Friendly

Cons: Very thorough inspection on return. No problem with this but it's unusual for Cyprus.

Pros: We did not want to be dropped off at the airport but no button for not applicable N/A. Happy with the service.

Cons: Elephant Rent a Car needs a clear sign on the main road. It took us ages to find driving up and down.

Pros: Great rep, informative and gave clear instructions

Cons: Reo waiting at airport to collect us, short drive to pick up car, quick process paperwork process and was on our way very quickly

Pros: Straight forward no hassle

Pros: The Agent that collected us from the airport was very friendly polite and gave great advice and information. The transaction was made very easy

Pros: Very helpful staff on the hire counter and the transfer driver goes out of his way to help

Cons: Nothing too dislike we will be using Elephant again next year

Pros: Friendly staff, clean car, on time

Cons: Nothing

Pros: Very friendly

Cons: Car audio chinese

Pros: Friendly efficient punctual staff

Pros: Pick up at airport was efficient and hire car was ready on arrival at depot. Agents very helpful

Cons: The deposit for the car was taken from credit card at the beginning of the car rental and after 4 days after returning the car the refund has not appeared in my credit card account.

Pros: Clear instructions, easy to book, no hidden costs. Very friendly, efficient service and close to airport.

Cons: Nothing

Cons: As we picked up the car at night, we had to send in photos of the condition (fair enough), but it wasn’t clear which of several emails / numbers to send them to.

Pros: No pressure for extras. Staff good. No rip-off for full tank price, as long as returned full.

Cons: nothing

Pros: Very good service, easy to identify at airport, quick with paperwork and handover and instructions. Price was excellent .

Cons: No issues at all with Elephant car hire, in fact chose them as had a great experience previously.

Pros: See comment above

Cons: See comment above

Pros: Excellent Customer service

Pros: Staff were very clear, informative & pleasant.

Cons: Experienced no problems.

Pros: Friendly service, easy of use.

Pros: Friendly, efficient service, good car condition, tank three quarters full, so slightly difficult to guage tank refuel for return.

Cons: Last pick up of the day, so slightly rushed when working through automatic driving guidance as not driven auto for a long time. Was going dark as picked up, slightly nervy 75 Killometre drive to Limassol, drove a lot of way in L rather than D, as not a lot of time taken to familiarise with, consequence, with hindsight noticed engine slightly screaming & high petrol consumption for that journey, although drove slowly.

Pros: Fast, polite and helpful

Cons: Nothing!

Pros: They were lovely, friendly, English, knowledgeable and pleasant guys. The guy who picked us up kindly gave my fiancé a lighter after she lost hers at the airport. We were promptly collected from and dropped off at the airport before and after our rental

Cons: There was nothing that I didn’t like. I would have to be ridiculously picky to find anything less than perfect

Pros: Great team, smooth check in and out

Cons: Nothing

Pros: Great value

Cons: Great service

Pros: Friendly and helpful polite service.. Pick up was good the car was clean and full tank of fuel to start off with.. Drop off was good as well.

Pros: Friendly staff, clear information. When the car got damaged we got a very personal service and replacement car very efficiently.

Cons: Cars slightly older, so no android / apple play type functionality.

Pros: Nice an easy, good staff, cheap price.

Cons: Had to call pick up. The car they gave me was very very basic. But it was fine for a holiday.

Pros: Cars always ready and only takes a few minutes to complete the paperwork both when hiring and upon return

Cons: Excellent - always is

Pros: Everything was quick and easy

Cons: Nothing, excellent service.

Pros: Super friendly staff and a very clean good car. Absolutely spotless and time spent picking up and dropping off very quick and easy

Cons: Nothing to dislike at all.

Pros: excellent service overall from pickup to drop off, particularly John was very pleasant to deal with.

Cons: no complaints

Pros: I always choose elephant car hire in paphos whether it’s direct or with a broker

Cons: Service is second to none as always use same company and got to know the staff very well

Pros: It was great to hand back the car away from the airport and get a lift to the airport and dropped at departures.

Cons: Na

Pros: Had really nice little white car for 3 weeks and it was 330.00 euros, bargain, free pick up and drop off at the airport aswell, fantastic.

Pros: Άμεση εξυπηρέτηση και συνέπεια στην παράδοση και παραλαβή του αυτοκινήτου και στη μεταφορά από και προς το αεροδρόμιο. Το αυτοκίνητο ήταν καλύτερο και από αυτό που αρχικά κλείσαμε.

Cons: Όλα ήταν τέλεια.

Pros: Very courteous staff and refreshingly didn't try to add on extra insurance policies.

Pros: Good clean quality car.

Cons: A large holding deposit was required but as long as you follow the instructions then you will get this back when dropping off the car in the condition you received it in.

Pros: Very friendly helpful staff, providing a budget car that met our needs and budget, not new but perfect for us.

Cons: The only niggle was that the money required as a hold in case of problems, was actually taken from our account not blocked. This meant we lost a little on the exchange rate difference between the beginning and end of the hire period despite taking the option to have it in £, and had a little hassle with our credit card as our statement date was in the middle of our holiday. And the refund, which was quick, happened in the following billing period.

Pros: Excellent meet and greet

Cons: With other companies they took the damage deposit but didn't process it, because the deposit was fully processed we incurred foreign transfer charges and now have to wait for a refund.

Pros: Wonderful hand over and drop off. Excellent help and attention. I had a 'Note' and it was exceptionally clean and in good condition. Although it was sound to have a screw in one of the tyres I popped back and it was repaired instantly.

Cons: Nothing I didn't like.

Pros: Friendly agent at arrivals, quickly arrived at the compound. Agent that dealt with booking was friendly as we took the car. Booked a small car and got a bigger car for no extra cost.

Cons: Security deposit was €900 which is a little steep but ok. When returning the car they go round with a mirror to check the underside of car. And commented how there was a small scratch “under the bumper but we will let you off” so next time i use them, il take pictures underneath the car too in case they decide not to “let me off” for something i don’t think i did…

Pros: Really friendly team with good value cars

Cons: Nothing all good- just don’t drive on unlaced roads

Pros: Great team, helped us out with an issue and ended up swapping cars. Good value for money and super easy service to use with the shuttle service from the airport

Cons: The digital screens in most of the cars are in a foreign language, bit of a pain as you can’t use the built-in GPS and it’s impossible to pair via Bluetooth as you need to follow instructions with a pin. We called up the team and they managed to find us one of the odd cars they had in English so sorted promptly but I imagine in peak season this isn’t as feasible

Pros: Friendly and efficient

Cons: only issue was that it wasnt 100% clear from the booking where to pick up the shuttle - a quick call fixed this though so not a big problem

Pros: Simple easy, efficient, no problems.

Cons: Was good all round. No quibbles.

Pros: fast and excellent service

Cons: can't really fault them in any way

Pros: A superb service from elephant rent a car. Fantastic value and a really nice car

Pros: Everything positive and easy.

Cons: Taking deposit in case of damage, despite full insurance.

Pros: Friendly and efficient

Cons: Nothing

Pros: Great service all round, what else is there to say

Pros: This is the second time I have used Elephant rental cars service great

Cons: Nothing

Pros: Collected from the airport and dropped off at the airport. The car we collected was ready and the aircon had been running for a few minutes so the car was nice and cool

Pros: All round excellent service. Staff were helpful and communicative.

Cons: Nothing

Pros: Very efficient and easy to deal with

Pros: All staff were very helpful and friendly

Cons: No fuss up grade

Pros: Friendly helpful

Cons: Nothing

Pros: Very efficient

Pros: fast

Cons: problems

Pros: I always book with elephant either direct or through discover cars

Pros: Met at airport on time, very friendly and patient, car size excellent, service great. Have been using Elephant for many years and always have great service.

Cons: Nothing

Pros: No problem on pick up and drop off. Good car and value for money.

Cons: None.

Pros: Car pickup and return were quick and efficient. Car was as requested and very clean. Would recommend and will definitely use again when returning to Cyprus.

Cons: N/A

Pros: Nothing

Cons: They didn't specified that I am not able to use car on sandy roads. They informed me about that only when I was getting car in their office and it was at the night time. I was not able to pick the car in another rental company. In the contract was said I am not able to take car off road, which is fine, but I sandy road is not an off road. This spoiled 1/3 of my vacation trip, because for some of the destinations there are only sandy roads. Rental company answer was "We don't want you go there"

Pros: Friendly staff and quality car.

Cons: Difficult to find the rep at the airport.

Pros: A representative meets at the airport, company transport picks you up within a few minutes. Collection of hire car is quick and easy

Cons: Big security deposit but I think that's all companies now a days

Pros: Elephant went the extra mile, the paperwork said the office closed at midnight so as our plane was delayed we thought we would have to pick the car up the next day. We walked out the airport at 1am to be met by a smiling ex pat holding an Elephant sign.

Pros: Attention to detail, speed and efficiency.

Cons: I was a little bit worried about the ‘off road’ policy. With a fine in place for vehicles going off road, which is quite understandable, but the condition of some of the car parks we used were quite worrying

Pros: service was friendly, quick and efficient. Replaced the car quickly with no fuss when we had an accident (not our fault).

Cons: no problems

Pros: Convenient and easy to use

Cons: Nothing!

Pros: It is an independent family business that operates to the expectations of a 21st Century consumer.

Cons: The car was in excellent condition but probably not the best model for me. It was supercharged and the noises it made were strange.

Pros: Everything was so smooth and efficient

Cons: Nothing to dislike

Pros: Great pick up from the airport despite being delayed and was very thorough when picking the car up. Smooth process to hand the car back -

Cons: my only down point would be that they take the deposit money from the credit card and you have to wait for it to be refunded following the holiday therefore incurring a fee from your bank.

Pros: Staff very friendly and helpful

Cons: Good

Pros: The price, friendly, helpful staff and well looked after cars.

Cons: Maybe the excesses were too high.

Pros: Took 5mins to find agent at airport after that all very easy

Cons: There’s nothing bad about the experience

Pros: Top service from start to finish.

Pros: Quick efficient friendly

Cons: Nothing

Pros: Always use Elephant great service great cars

Pros: Easy to speak to and clear instructions when picking up and dropping off.

Cons: N/A

Pros: It was PERFECT!!!

Pros: Very professional service from the moment that met us at the airport until they dropped us back off

Pros: Fast and efficient

Cons: I was £6 short on refund of deposit for unknown reason possibly a mistake

Pros: No problems with anything.

Cons: N/A

Pros: The staffs professionalism

Cons: The fear of scratches or bumps on car with some of the roads

Pros: As a customer, I was treated in a very friendly and respectful manner. After vehicle inspection, they allowed me and my elderly dad to stay on their premises, so we decided to munch something before departing to the airport. Upon return, they were having brunch, very appealing Greek food, and I was invited to join in. I was offered a local delicasey which I couldn't turn down as resembled a portuguese "pastel de bacalhau". Lovely and friendly people with professionalism all the way.

Cons: Despite the free vehicle upgrade, from mdmr to cdmr, the vehicle had some clear scratches in the front bumper and some minor scratches on the body work, which was visible from the pictures they had provided. Despite this, it was overall an acceptable nice vehicle that performed as it should.

Pros: The car we had was excellent, everything was explained so we full understood.

Cons: Picking up and dropping off went smoothly all the guys we spoke too were excellent in their service and they had a great sense of humour.

Pros: Great service, great car, no complaints at all

Cons: N/A

Pros: Very friendly, quick and kept car ready. We hardly spent few minutes to pick up the car. Car was in good condition.

Cons: The charges when you book directly with Elephant Rent A car are much less compared to going through DiscoverCars.

Pros: Everything was very efficient. Staff were helpful and the transfer to the airport was smooth and quick.

Cons: No problems.

Pros: A good car and first class no nonsense service. If only all car rental agencies were this good!

Cons: Nothing

Pros: Quick and simple pick up and drop off

Pros: speedy, polite, and great value(it was early February tho!)

Cons: I would have preferred my name to have been held up on a welcome board?

Pros: Everything

Cons: Nothing

Pros: Easy staff, friendly and talkative. Gave us plenty of things to look out for so we got our deposit back in full, for example under the car is inspected so watch out for high kerbs and potholes etc that might scratch underneath.

Cons: Nothing. Everything was peachy. Oh the windscreen wash didn't work but they emailed and called to change car the following day but I declined as I knew the car wouldn't be used as often as I originally planned.

Pros: Extremely helpful and friendly staff, very efficient service

Cons: 000

Pros: This was a very easy process - with contact made so I knew what to do . Collection was easy and the office a short drive just outside the airport . Our car was new and it was good little runaround . Staff were great .

Cons: All good -

Pros: Friendly efficient and understanding service

Pros: Zero fuss and return empty fuel policy

Cons: Fantastic very professional

Pros: Excellent from start to finish

Pros: A very good easy experience

Cons: Can't say there was any

Pros: Quick and very efficient.

Cons: Lovely people, made everything so easy.

Pros: Excellent pick up at airport and transfer to rental centre despite flight arriving late in early hours of morning. Friendly helpful staff. Exactly same at drop off - efficient friendly transfer back to airport.

Cons: Car a bit basic for the price point but maybe I’m just out of touch with prices.