Speed Rent A Car at Burgas Airport

Pros: Very helpful and made easy

Cons: All good

Pros: the accuracy of the booking , the company did exactly what it said on the website.

Cons: nothing

Pros: Fast and easy pick UK and drop off. Friendly and helpful staff. Car was clean and exactly what I wanted.

Pros: Łatwy odbiór auta.

Pros: The delivery to the airport

Cons: It wasn't explained about the road tolls ,that they were covered so we panicked not knowing this.

Pros: Huur al jaren bij speed goede service op vliegveld

Pros: Atbilstoša kvalitāte par atbilstošu cenu.

Cons: Viss bija atbilstoši cenai un kvalitātei. Vienīgi otrā samaksa bija jāveic skaidrā naudā EUR.

Pros: Very polite and helpful staff.

Pros: Punctuality

Cons: Poor customer service

Pros: Probably coincidence but we dealt with the same agent this year as last year. He is unbelievable, efficient, speedy handover at beginning of rental and at end.

Cons: Didn't have a problem with the service but only criticism of car was lack of spare wheel. I am hot happy driving on poor quality secondary roads in Bulgaria without a spare wheel.

Pros: Very organised made things very easy for us

Cons: Nothing

Cons: The Man at the airport was not nice. He did not even say hello or welcome. Plane landed earlier,so I was out about half hour before scedule. He was so stressed and seemed angry. walked so fast, i could hardly follow. Before I met a woman when picking up car, she was so rude, she made me cry. So, they need to straighten up, and learn customer service. Very very bad.

Pros: No deposit. I fehlt that the man who gave me the car and took it back was honest and uncomplicated

Cons: Nothing. Everything ok

Pros: Very helpful. Gave full demonstration of what everything did in the car.

Pros: Fast pick-up and drop off

Cons: It was not exactly the model we have rented and it was 10 years old.

Pros: Easy and fast

Cons: Drop off the company members were not friendly or any respectful

Pros: Cheap at time of booking no modern sat nav as was an older car and condition reflected this. However was perfect for me and my family fit it well in Bulgaria so if you don’t mind a older vehicle with more miles this will suit you

Cons: No real dislikes, easy and smooth can’t really go wrong. If at time felt a little unofficial pick up and drop off

Pros: Good value, modern car with apple play/android auto.

Pros: Szybkość załatwienia sprawy

Pros: Very easy and quick process. Helpful agents nothing too much for the. Will definitely be using again

Pros: Reptéren vártak.

Cons: Nem volt olyan.

Pros: I'm very satisfied with the service provided.

Pros: Simple no fuss

Cons: Nothing

Pros: Előzékeny és gyors kiszolgálás, telefonon elérhető ügyintéző.

Pros: Everything

Cons: There was nothing not to like

Pros: Speedy pick up and drop off

Cons: Nothing.

Pros: excellent service all round

Cons: nothing - it was perfect

Pros: Quick and cheep

Cons: Not the car we rent

Cons: The car was quite old and not in the best condition

Pros: Easy to deal with and good value

Cons: I ordered an automatic and got manual car. The vehicle was very old 200000+

Pros: Ease of renting and return of the vehicle

Cons: The car had some issues, not everything worked from the electric equipment (there was an EPC error popping up from time to time) e.g. cruise control didn't always work. Also the car was really weak, it was hard to drive through hills.

Cons: Very old car. Km 177`.

Pros: Pick up and drop very good/fast

Cons: There is a very bad communication with the agency after the pick up. The air-condition in the car was not good at all. The brakes of the car was not good. And There was a lack of engine oil

Pros: I was 1 hour late back with the car due to getting caught up in a massive traffic jam on the way back from Sozapol,there must have been a very bad accident. I had many missed calls and the guy who had been waiting for me and he had a little moan but when I explained,he was fine and very good about it. I had no contact details to hand so could not let him know,I'm sorry

Pros: Fast easy to collect the car representative was very polite and helpful.

Pros: Good company, no desk though. They wait for you in the arrival hall

Cons: I have never paid for the parking at the airport so far. The agent asked me to do so.

Pros: Greeted on airport fast and took to the car. Car return was also very fast.

Cons: On greeting car was mixed and needed to redo the agreement for correct car. Car automatic gearbox and throttle was faulty and not responsive at higher speeds on the highway , so it was almost impossible to overtake trucks. Support suggested to switch car, but as already accomodations was booked to the other cities it was not an option. Support agreed to refund some money for the troubles, but the person at the drop off was not informed and just drove away fastly. Do not recommend.

Pros: Fast collection great guy and fast drop off

Cons: So eady and the guys were great

Pros: Agent was polite and helpful

Cons: Easy straight forward car service would us again

Pros: "no problem" service :-)

Pros: They met us at the desk, gave keys, provided details about the car, booking details. Everything was fast with no issues.

Cons: nothing

Pros: Easy pick-up and drop-off procedure. Quick and efficient.

Cons: The representative couldn't be very easily found but it worked after a while. The car was of different model than initially booked with over 190000 km in mileage (quite a lot for a small gas-engine car)

Pros: As the name suggests speedy and efficient.

Cons: There was nothing I didn't like.

Pros: Everything was perfect.

Pros: Great . Used several times . No complaints.

Cons: Great

Pros: Fast and easiness of finding agent.

Cons: Attitude and skills of representative. Condition of car and different car given. Smell of ciggarettes in the car.

Pros: Great reaction, greet & meet, so did not have to waste time looking for my rental car.

Pros: The speediness of picking up the car.

Cons: Nothing

Pros: good price, possibility to postpone drop-off time

Cons: despite the written confirmation, we did not receive the exact type of car which we ordered. Car was quite old, over 130.000 km

Pros: Very quick, fast and affordable

Cons: Car could have been in better condition

Pros: The company representative was very friendly and professional . Tge car was clean and good condition !

Pros: Like that worker come and waiting till we came to pick up car.

Cons: -

Cons: The front right wheel arch was damaged whilst parking and we tried contacting you by phone several times unsuccessfully and the email we sent you for advice was unanswered until we had been back in the U.K. for 5 days! On the afternoon of our departure we were informed that our flight had been delayed six hours, so again tried to contact you to change the pick up time, but was unsuccessful, so that caused great inconvenience. I am unlikely to use you again due to your lack of communication!

Pros: Car was ok but clutch was slipping and making a screeching sound in first gear, I wouldn't have driven to sozopol, we did the excursion instead.

Cons: As above.

Pros: Snelle afhandeling, duidelijk en direct

Cons: ..

Pros: Only the collection period of the car was efficient by the firm and when been returned was timing, and the agent support for the direction to my journey destination.

Cons: Advertised a new model car type of Nissan Note and brought more than ten years old version of Nissan Note with rotten engine component and later developed wear out break.

Pros: The hand brake was a bit loose and came right up to function properly. Would be better if it was in a better condition.

Pros: The price and efficiency

Cons: Little smaller than stated.. But it did the job..

Pros: Car was 10 years Old but all was working.

Pros: Fast, easy, smooth process of picking up and bringing up the car.

Pros: The owner is absolutely golden, I wish every rental went as this one.

Cons: The car could have been checked a little bit better - AC sometimes didn't worked, car was making some weird noises, but still - made it through the mountains.

Pros: Every all round

Cons: N/a

Pros: Easy pickup, low price

Pros: Very helpful representative,meet on arrival as agreed and also on departure. Excellent value for money.

Cons: Nothing

Pros: No problem with pick up, hand back which I have had with other companies

Pros: Easy and fast

Cons: Not easy to reach via phone if some topica appear. For me it happened that two days in the row nobody picked up the phone:(

Pros: Good size of the car, it was enough to Bulgarian roads, picking up of the car was fast and the lady from the car rental was friendly.

Cons: Our rented car would need to fix the geometry, the cover of the trunk was missing so we were worried a little bit when we left our belongings inside that everyone could see it. But nobody broke in so everything was good.

Pros: Easy rental, car in good conditions

Cons: Model was slightly old to what I was expecting, but in good conditions

Pros: Meet and greet

Pros: very efficient

Pros: quick and friendly service

Pros: Good price. Hassle-free. I will definitely use it again.

Pros: The service was great

Pros: Price

Cons: Nothing negative

Pros: No hold up, all the paperwork and handing over of car was nice and quick.

Cons: Nothing

Pros: The car was new

Cons: Paid for Mitsubishi Lancer, received Opel/Vauxhall Corsa. Nothing similar and very misleading sale.

Pros: The handover and collection quick

Cons: Shocking vehicle. Filthy dented with a warning light on dash. Very disappointing vehicle.

Pros: Excellent customer service

Cons: Specification and condition of car could have been better

Pros: De medewerker stond ons al op te wachten met een bordje met onze naam. Ook bij het inleveren stond hij er al. Super geregeld!

Cons: Niets!

Pros: Never this company again

Cons: I did not get the car that I had reserved, the car that i got was a 13 year old car that i thought would break everyday of my trip. I was promised that i would be able to change the car with in two days if it did not like it. I called speed rent a car.. and they promised to change it, but after we decided on a location for the car swap they beher returneredbmy calls for deciding a time. Then they started to harass me 4 days before I was to return the car, with messeges and phonecalls.

Pros: Was quick and on point

Cons: N/a

Pros: Was very good from a customer service point of view fast and friendly

Cons: The car was old

Pros: Quick and efficient service

Cons: Nothing, it was all good

Pros: Efficient and helpful collection and drop off

Cons: Car was tired older model (2014), not an Estate which was requested, and had external damage, faulty brake light, and no washer fluid.

Pros: Speedy efficient service

Cons: Car was old and every panel had some damage. The car wasn't full of fuel on collection

Cons: There is nobody in airport waiting for us. Our plain was belated about 1 hour. The car was very old, the gearbox was out of order.

Pros: Quick transaction.

Cons: N/A

Pros: On time no waiting

Cons: Nothing

Pros: goood

Cons: very good

Pros: Everything was on time

Pros: I have booked him again as was not as expensive as some.

Cons: No desk at the airport.