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SIXT at London Airport Gatwick
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very polite staff - non pushy when offering an upgrade at a cost or taking premium insurance at an additional cost.
Pros: Was offered a free upgrade which was much appreciated, especially as I had my toddler with me and benefitted from the extra space. Drop off was especially quick and easy.
Cons: Gatwick north terminal car rental desks are shut for apparently due to refurbishment works, and the transfer between terminals was not very easy.
Pros: Terrible rude man on desk didn’t allow us to get car. No flexibility
Cons: Didn’t get the car e extremely rude man on duty
Pros: The sixt staff member who served me was brilliant. Friendly, polite and courteous.
Cons: Pick up was supposed to be the North terminal but they had a notice at the desk saying to go to South terminal.
Pros: Pick up and drop off
Cons: N/A
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 28.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Special a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Renters from the following country(ies): India must provide the following documents: International Driving Permit (IDP) in order to collect the car. Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card. Residents of the following country(ies): United Kingdom are required to present the following document(s): valid driver license, Passport or ID card, 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date in order to pick up the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Mobile tablet, Cell phone, then an additional amount of deposit will be held on their credit card.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, Discover, MasterCard credit card, VISA credit card.
Payments and deposits with the following payment method(s): Diners, JCB, Discover, Visa Debit Card, MasterCard debit card are accepted only for the following car group(s): Economy, Compact, Standard, Intermediate, Fullsize.
Cash, Cheques is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Northern Ireland, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, Gibraltar, San Marino. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity. For more details about permitted destination locations, please contact the Customer service department.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Pick-up & Drop-off
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