London Airport Gatwick (LGW), Gatwick, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at London Airport Gatwick

London Gatwick South Terminal
004403713843408
Pick-up instructions
LONDON GATWICK AIRPORT
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Vauxhall Crossland
March 8, 2024

Pros: Quick and efficient at the counter. Particularly at drop off, I was there less than 30 seconds.

Cons: A little difficult to find, it should be clearer that Keddy is part of Europcar. Also there were quite a few existing dints on the vehicle.

Spain
Kia Picanto
February 27, 2024

Pros: No longer called Keddy so website needs updating.

Ireland
Ford Focus
January 10, 2024

Pros: Friendliness of staff was super

Cons: Directions to the desk and car could have been clearer

Singapore
Vauxhall Crossland
December 27, 2023

Pros: The service provided was good.

United Kingdom
Kia Picanto
November 22, 2023

Pros: Fast and efficient

Singapore
Vauxhall Crossland
October 31, 2023

Pros: I got a free upgrade to slightly bigger car.

Cons: The sales team is very pushing for upgrade.

United Kingdom
Kia Picanto
October 24, 2023

Pros: All excellent

Cons: N/a

United Kingdom
MG ZS
September 21, 2023

Pros: As described, straight to the point all references number matched

Cons: Straight to the point, good value for money

Ireland
Ford Focus
August 18, 2023

Pros: Nothing. I was double charged because I forgot my credit card pin. Honest simple mistake . No mercy. Had debit card.

Cons: I was double charged because I forgot my credit card pin. Honest simple mistake . No mercy. Had debit card. Was charged max price my europcar

Sweden
Ford Focus
August 10, 2023

Cons: The agent tried to change my car to a more expansive car with an expansive insurance

Denmark
MG HS
July 28, 2023

Cons: A) No drivers manual or spare tire in the car. B) inside of boot trim was damaged so I had to get hold on a representative to get it documented in the rental agreement C) I didn’t get a receipt when I dropped of the car. I was told I would get it by e-mail within 30 min - but I didn’t

Gibraltar
Ford Focus
June 25, 2023

Pros: good price

Cons: Insurance after 7 days goes down to 60% and 14 days 30%. the first i heard of this alleged damage was 3 months.

Spain
Fiat 500
May 4, 2023

Pros: Representative very friendly

Cons: Nothing

Poland
Vauxhall Crossland
May 3, 2023

Pros: Upgraded my car

Cons: Not all scratches were in the pick up report. I took photos of all of them just in case, returning the car took 15 min as agent was looking at every tiny scratch and I had to provide evidence that scratches were already there at pick up. I felt like they were trying to push responsibility for previous damages on me

Spain
Ford Focus
April 30, 2023

Pros: Bodran was fabulous

Cons: Bodran and the upgrade!

United Kingdom
Ford Focus
March 9, 2023

Pros: Fast and professional

Spain
Fiat 500
November 21, 2022

Pros: Price

Cons: Car wasnt great

Spain
Vauxhall Crossland
November 2, 2022

Pros: The pick up and drop off was OK. The car was exactly what we expected and was clean.

Cons: The car broke down, we had to call the AA and we lost 1/2 day usage. All because they hadn't topped up the oil. Also, we kept getting a message about tyre pressure. They are not checking the car properly between hires.

Estonia
Vauxhall Crossland
September 9, 2022

Pros: Very efficient customer service rep.

Cons: Office hours differed from that shown by Discover.

Ireland
Fiat 500
August 30, 2022

Pros: great deal i ll be back

Ireland
Fiat 500
August 25, 2022

Pros: The guy I dealt with was very good, efficient and friendly. I think his name is Amril.

Hungary
VW Passat
May 10, 2022

Pros: Quick and helpful

Cons: -

United Kingdom
Hyundai i30
June 21, 2019

Pros: Staff very friendly

Spain
Fiat 500
April 12, 2019

Pros: Nice easy going collection...no hard sell og extras

Cons: Keddy not advertised in the rental area

United Kingdom
Vauxhall Corsa
August 4, 2017

Pros: By and large, the service was excellent except for the queue to collect the car. There were staff to assist with the ticketing and as far as I could see all the desks were open and the problem was shear volume of users. I waited about twenty five minutes and the forecast wait time said 13 minutes. (That time did not change however many people were in the queue). This is not a criticism more an observation. Basically; Gatwick was busy and there was not much anybody could have done about that.

Cons: everythign was very good

Ireland
Vauxhall Astra
July 7, 2017

Pros: €453 has been taken from my visa debit and I emailed europcar my next step is my solicitor will be in contact 8 hours car hire has cost me nearly €500

Cons: Never hiring from europcar again.getting in touch with liveline expect a call

Most Popular Car Rental Deals

London Airport Gatwick
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$44.38 / per day
London Airport Gatwick
Compact SUV
Vauxhall Crossland or similar
Vauxhall Crossland
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$45.48 / per day
London Airport Gatwick
Intermediate SUV
Kia XCeed or similar
Kia XCeed
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$49.99 / per day
London Airport Gatwick
Standard SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 5
  • A/C
  • Man.
Keddy
$55.06 / per day
London Airport Gatwick
Intermediate Elite Crossover
Mercedes Benz EQA or similar
Mercedes Benz EQA
  • 5
  • 2
  • 5
  • Auto.
Keddy
$88.32 / per day
The above prices are only approximate and were last updated at 01:41 on 2024-03-27. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1000 miles per rental, Collision Damage Waiver (deductible: ~€ 1865.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Vehicle registration fee, Environmental charge, Free modifications, State Tax.
Rate excludes
The following mandatory surcharge(s) will be applied: Premium Location surcharge.
Driver requirements
Minimum rental age is 22 years.
Minimum rental age is 23 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Luxury, Premium, Fullsize.
Minimum rental age is 28 years for car group Wagons.
Minimum rental age is 30 years for car group Cabrios, Special.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Residents of the following country(ies): United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill) in order to pick up the car.

Residents of the following country(ies): Non-UK are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country in order to pick up the car.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit will be charged if one of the following cards is used: Debit cards.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Ireland, Northern Ireland.
crossing country borders is forbidden for certain car groups.
Written permission from the rental company is required.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

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Tue:06:00-20:00
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Tue:07:00-23:00
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