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Drivalia at London Airport Gatwick
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agent was very helpful and sympathetic to my needs after my flight was delayed.
Cons: Despite having my flight details, I was disappointed there was no offer of compensation for my delay which wasn’t my fault.
Pros: The staff were polite
Cons: The deception.
Cons: See notes below, but it felt like I was being 'scammed'
Pros: Good car good price
Cons: Paperwork took a while as need lots of id
Pros: Easy to book, pickup and drop-off vehicle. Vehicle was in good condition, ready when we arrived and service was good. Very easy to find rental desk at Sofitel Hotel, directly adjacent to North Terminal.
Cons: It was confusing that mandatory CDW insurance was not included with initial booking. And a surprise charge of at least 175 GBP was required to be paid before renting vehicle.