Car Rental – Search, Compare, and Save up to 70%!
Enterprise at London Airport Gatwick
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Liam and Matt did an amazing job taking care of us. Check in and check out were both quick and easy.
Pros: Very helpful staff. Absolutely brilliant car! Hyundai Santa Fe hybrid- amazing car. I want to buy one myself.
Cons: A bit miscommunication with the drop off key and took about 2 hours to wait for someone to arrive early morning as we were dropping it off around 4am, but eventually got it all sorted out.
Pros: When I drop of the car, the staff name ( Ciab Taylor- Cook) who was very nice, asked me if I was happy with the customer service when I pick up the car I told him no and explained the issue. He later gave me his card and offered me free upgrades next time I book with Enterprise.
Cons: I do not get the car I booked for and I asked for change, the only offer they gave me I should pay more money to change the car, which is weird and I spent almost 1hr waiting for the lady to sort me out, also spent another 30min to pick up the keys total 1hr 30min and I didn’t get the car I booked for and they couldn’t change it to another similar car either. Because they don’t want to loose money but they expect customers to pay more money for the upgrade which going to cost me 90 pounds a day
Pros: They were the cheapest for the type of car that I needed.
Pros: Kind staff.
Pros: Fairly quick process at the service counter. Competitive prices and good locations.
Cons: Confusing information and (paid) options for re-filling or not re-filling that petrol tank before returning. Also, confusing information about being liable for the cost of the entire car if anything went wrong.
Pros: Fantastic service all through!!! Thank you Callum.
Cons: Everything was great
Cons: The pickup service is not so good.
Pros: The agents were very helpful and easy to deal with, everyone was happy to answer any questions.
Cons: Wrong terminal. One place for confirm second place for pickup. Didnt gave automatic. Didnt leace nessery code for leaving the car. Did a extrem search for problems ar return. Never wont to use entreprise again,..........
Cons: Car wasn’t available. Agents on mobile phones at the desk and not really that interested in resolving my situation. Attitude of not our fault, it’s a third party booking.
Pros: Very stright forward
Pros: Well trained, polite staff.
Pros: Friendly staff
Cons: Arriving at north terminal and picking up car at the south terminal
Pros: The process was quick, the staff were pleasant, the car was clean.