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Enterprise at London Airport Gatwick
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nice car model
Cons: Wrong location stated in the booking voucher. Also, the booking instructions didn’t mention on a credit card is required rather than debit card. I almost fail to process the rental.
Pros: Free upgrade
Cons: No
Pros: Enterprise were fantastic especially Jessica and Saif. Professional and quick service.
Cons: Enterprise were amazing. Discovercars.com however, were misleading. I ticked a box for an additional driver which said £25. When I arrived at Enterprise the cost for an additional driver is £18 a day. It turns out the small print on Discovercars.com says “Please note that prices…of optional extras… are fully controlled by the car rental company and that prices are subject to change”. Be aware!!!
Pros: Liam and Matt did an amazing job taking care of us. Check in and check out were both quick and easy.
Pros: Very helpful staff. Absolutely brilliant car! Hyundai Santa Fe hybrid- amazing car. I want to buy one myself.
Cons: A bit miscommunication with the drop off key and took about 2 hours to wait for someone to arrive early morning as we were dropping it off around 4am, but eventually got it all sorted out.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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