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Europcar at London Airport Gatwick
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Price was not the same than at DiscoverCar's sites
Cons: I had to buy second insurance. DiscoverCar's insurance was not proper. We had to wait a while before we got the car, it wasn't ready at time of pick-up. Car was wet in and outside after washing
Cons: The only issue was that I had to pay 13£ when exiting the airport parking which I asked a refund for
Pros: friendly service agent
Cons: price billed is significantly higher that the original contract even allowing for ROE fluctuation.
Pros: Quick and easy. Polite and good staff
Pros: The agent could tell that I was used to renting cars and made the process speedy.
Cons: There was no desk at the North Terminal at LGW.
Pros: Absolutely awful
Cons: The wait, the staff, the experience - really a place to avoid at all costs
Pros: Quick, problem free return
Cons: Not enough staff for pick up counters
Pros: The customer service was great and prompt of the agents
Cons: Not enough agents servicing customers (only 1) when I picked up car resulted in a long wait time. Agent that was there though was great though...just had too many customers to deal with on his own.
Pros: Friendly, all straight forward
Cons: Dropping off only one person working and waited a long time (over 30 mins) went to ask at the front desk and was just sent back outside to wait.
Pros: Easy pick-up. Great car.
Cons: I still have not received my final invoice.