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Routes Car Rental at Liberia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick return to the airport
Cons: Slow pick up at the airport, high 3rd insurance cost party costs
Pros: we were met at the airport told to wait for a shuttle, ended up waiting for a second shuttle so we lost about an hour in the heat, waiting to get to the office. Then there was only one agent and he was having a dispute booking someone’s car and we waited at least half an hour before we were helped. Then after spending 400 on the rental we had to spend another 900 Canadian liability insurance… Way over and beyond what we were expecting, and we couldn’t do it prior from our end in Canada
Cons: The car was brand new Chinese SUV, did not have a manual with it and we had to figure out how to use it. Trial and error. Actually got stuck on a loose gravel road and had to get pulled out by a friend. It ended up being a front wheel drive not an all-wheel-drive, which is really useful in Costa Rica. It would’ve been useful if they told you how to use some of the features before they send you off.
Pros: Le représentant de toutes nous a simplement dit j’ai pas d’auto pour vous autres il n’a rien fait pour nous aider et plus du problème de langue espagnol français il nous a simplement dirigé vers une autre compagnie de location il a tourné les talons il est parti ont a due louer et payer pas mal plus cher Quel déception de c’est 2 compagnies Discovers et Routes
Pros: Cheap Chinese car. Slow acceleration. Difficult to get into “Park”.
Cons: Hidden fees at pick up.
Pros: Great customer care, our SVU engine light came on during our trip uo Santa Teressa , no power. I contacted Routes the next morning and a replacement SUV got deliverd the same day.
Cons: Hard to spot the shuttle at the airport.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.