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PANEK at Gdansk Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Ease of finding the car. The agent was late and rude, the desk opened at 8am but they said they could not get to us until 9:30, when called on the line behind the desk that when the attendants are not there they should put up on the front for people to see but was still hidden, he said ‘what can I do about being late’. He then went on to not follow any customer service standard posted behind the desk. The car was quickly cleaned not to an acceptable standard and had the spare keys to a Hyundai…
Cons: And a box of jump cables in the back. They overcharged on the insurance from what was quoted on their website, and also when it suited them after declining my debit card and trying 5 different times trying to use a credit card, were they then happy to take the deposit from my debit card. I could carry on but do not rent from this company.
Cons: They want money from a scratcs that was already there. I have a foto from that but still they say that I have done it. Scam company!!!
Pros: Cheap
Cons: Poor customer service
Pros: PANEK tried to sell another insurance cover on top of recently purchased from Discovercars.
Cons: PANEK tried to sell another insurance cover on top of already purchased one from Discovercars. They nearly forced my to get it. No more PANEK-at the end I haven’t got rented car!
Pros: all formalities were completed quickly and efficiently. the agent was nice and helpful but only when picking up the car, then no contact.
Cons: the emergency hotline is not working, no one picked up the phone when I called, nor did they call back. total disappointment
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Prices for extras are shown on the booking page.
In no case will a refund be given for unused fuel.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
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