Benito Juarez International Airport (MEX), Mexico City, Mexico
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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MEX RENT A CAR at Mexico City International Airport

Aicm Terminal 1 Gate 2 And 8; Aeropuerto Internacional De La Ciudad De Mexico
00523346242114
Pick-up instructions
After collecting your luggage, proceed to the Car Rental Area (outside baggage claim) where you will find the MEX RAC booth. There, a uniformed MEX RAC agent will arrange for the shuttle to pick you up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Netherlands
Volkswagen Polo
February 1, 2024

Pros: The car had a fee scratches but still looked good. The car drove real smooth.

Cons: Getting the car was the worst experience ever. Had to wait 15 minutes before an agent could help me. When it was my turn she could not find my reservation. She did not speak English. All the papers I had to sign were in Spanish. So I do not know what I signed for. Then the machine for the creditcard did not work. It toon us an hour behoren we could leave the desk. And then we had to search outside for the shuttle bus to the car. Had to ask 3 different people to get to that bus.

Turkey
Volkswagen Polo
November 9, 2023

Pros: My first rental was 1 week ago in Cancun,so fast and easy.

Cons: Officer was not helpful not at all .picked up my car almost 3 hours later than confirmed.

United Kingdom
Nissan Sentra
October 29, 2023

Pros: Pick-up from airport was straightforward, as was returning the vehicle.

Cons: They gave away our rental cart because our flight was delayed, then charged us more for a worse car. They were very unhelpful at 4am in the morning.

Canada
Volkswagen Polo
July 15, 2023

Pros: These are super friendly people that want to accomodate. the rates are fantastic AND there were NO surprises. I also tried to rent a car with another company: Infinity Rent A Car - they tried for a 5000 USD deposit and to add 1800 USD to the price of the rental!!! MEX offered NO surprises, no upsells, no BS.. Just a rental according to the agreement I made with discover cars... Awesome

Cons: MEX rep at the airport wasn't really there - I had to ask around before they finally found the person. Once i did find the rep for mex everything from there on went very smoothly.. I also had one incident where I ended up with a BOOT on the car for my parking running out (after 4 minutes!). I couldn't get it off even after i paid the fine - as mex had to then pay another fine from a previous renter... So i lost half a day taking care of this. I was not given any consideration for this loss.

United States of America (USA)
Volkswagen Polo
June 28, 2023

Pros: Amazing. Would rent again.

Cons: Pick up took a little longer than expected

Canada
Kia Rio
May 27, 2023

Pros: Thé entent was the best

Cons: The price wasn’t the same as on the website

Mexico
Kia Rio
May 23, 2023

Pros: Buenos precios y los carros en buen estado

Cons: El servicio al cliente por parte de la chica, que me insulto y fue muy grosera! NUNCA regresare al modulo que esta adentro del el aeropuerto de la ciudad de Mexico terminal 2. Son unos groceros, mentirosos y prepotentes.

United States of America (USA)
Volkswagen Polo
May 18, 2023

Pros: Right when we got off our flight to get the car, we were able to get it fast and efficiently the keys to the car ; because my nephew rented a car with a different service and they arrived before us and they were still waiting for their car. The Young lady working there was also very nice and polite and had overall very good customer service with us. Overall I liked that they worked fast and efficiently to us the car and we didn’t wait long and that the car was new and in very good condition.

Cons: I was told that when I rented the car, that the insurances and all that would be included with the price I paid for. However, when I was going to get that car, that wasn’t true but the Young lady that helped was very polite and in a disposition to help me out and it ended up working out very well.

United States of America (USA)
Volkswagen Polo
April 18, 2023

Pros: The ONLY positive part of the entire experience was the airport counter agent, Isabel Colin. She was so kind and understanding, and it was a relief to have her assistance.

Cons: From beginning to end - everything. After a two hour delay at the airport, our shuttle picked up additional passengers in the other terminal. There was an additional wait when our shuttle was already nearly full, and we picked up an additional four people, only for them to have to sit on each other's laps. The car we rented (after an upgrade I will add) had countless dings and seemed to be quite old. I really don't know the model or the year.

United States of America (USA)
Volkswagen Polo
March 21, 2023

Pros: Nothing

Cons: Customer service is awful. They’re dishonest and scammers. If anyone tries to rent from this company just be aware that the price your quoted is not real and the car that you requested is probably not the one they will give you. They will give you a more expensive one.

United Kingdom
Volkswagen Polo
February 6, 2023

Pros: Nothing

Cons: Desk was shut, nobody answering phone. Supposed to pick up car at 5am, desk next door said nobody would arrive until 7:30am.

United States of America (USA)
Volkswagen Jetta
January 23, 2023

Pros: Fuck y’all thieves

Cons: Money hungry scammers fucking thieves

Mexico
Nissan Versa
January 6, 2023

Cons: There was no car.

United States of America (USA)
Kia Forte
January 5, 2023

Cons: They are very sketchy, they first tried to give me a car of a lower category, they wanted to over charge me for insurance, and were complaining about me booking through a third party. They charged my card with 2.5 times more than regular protection charge than normal. Customer service the worst. I got the car I ordered after 1.5 hours of fighting with those people and telling them I was going to complain with the PROFECO. Call me for more details 719-258-3139

India
Volkswagen Polo
December 29, 2022

Pros: I was not able to receive the car as I was almost an hour late (for which we called but didn't pick up) and I didn't receive a refund as well. Pretty bad experience, loss of money

United States of America (USA)
Kia Forte
December 8, 2022

Pros: Very pleasant, spoke English

Cons: The car's check engine light was on when I picked it up, and that made me nervous. Also, I think a GPS unit should be offered for an additional fee.

United States of America (USA)
Nissan Versa
November 30, 2022

Pros: Horrible

Cons: Trying to charge me $7100 Pesos for insurance

United States of America (USA)
Nissan Kicks
November 17, 2022

Pros: NOTHING AT ALL, NOTHING GOOD TO TALK ABOUT

Cons: WORSE THAN TERRIBLE, DISASTROUS TO SAY THE LEAST, AND STAY CIVIL.

United States of America (USA)
Kia Forte
November 9, 2022

Pros: Truly the worst experience I’ve ever had with a business.

United States of America (USA)
Nissan Versa
October 26, 2022

Pros: Nothing positive

Cons: Dishonesty, extreme pressure to purchase unnecessary coverage, charging exorbitantly for a different car because they "ran out of" the car I reserved (and prepaid!) We ended up with a car that Mex Rent a Car KNEW had a leaking tire. We had to spend significant time (and money) dealing with the issue, having the tire repaired twice, in a country where we barely spoke the language. Just a horrible experience overall.

Australia
VW Polo
October 22, 2022

Pros: Good communication and good value for money

Cons: Their insurance is not included and it is very expensive

United Kingdom
Volkswagen Vento
October 20, 2022

Pros: The car itself was fine (I did not mind picking up a car with dents and damage to the exterior), drop off was quick and friendly.

Cons: Pick up was appalling, ridiculous amount of time consuming paperwork at the desk in arrivals, then at the car depot arrived to discover that the car valvet staff had not turned up for work and the one guy at work was trying to wash cars for everyone in the shuttle. representatives at the desk were obviously stressed (but not valeting the cars themselves). As time ticked on they became increasingly rude, saying things like "you can cancel and go elsewhere" and "do you want a dirty car".

United States of America (USA)
Volkswagen Vento
October 9, 2022

Pros: Daniela the agent was super helpful and very nice.

Cons: The cops know the rental cars in the area and will pull you over. Just wish that we had been warned since we won't ever rent a car in Mexico City again due to the corrupt police system.

United States of America (USA)
Kia Rio
September 24, 2022

Pros: Never received the car because there was no one working when I went to pick up

Cons: Literally person left and I never got a car. Had to use a competitors service.

United States of America (USA)
Kia Soul
June 9, 2022

Pros: They did not honor the full coverage we purchased through your website. The cost ended up being double what I was quoted from your site.

Cons: The agent was rude and would not accept our insurance purchase.

United States of America (USA)
Volkswagen Vento
May 12, 2022

Cons: Tried to trick us into getting add on insurance. Car was dirty and very damaged.

United States of America (USA)
Hyundai Creta
April 6, 2022

Cons: unclear policies

United States of America (USA)
Volkswagen Vento
April 6, 2022

Cons: Lack of transparency and over communication of high rental insurance cost is a huge miss. Our reservation was not honored and we were forced to upgrade despite our desires without any kind of compensation. The vehicle took an hour to be delivered to us. The fuel tank was given to us under 1/4, meaning we had to refuel upon receipt. Just overall an awful experience will never rent a car again.

Canada
Volkswagen Vento
March 17, 2022

Pros: Good value

Cons: I ordered a car with automatic transmission and they demanded $25 per day extra to provide one. I can drive manual and did do, but this attempted shakedown was annoying and a bad way to introduce your country.

Croatia
VW Jetta
February 27, 2022

Pros: Close to the airport,no hidden costs, easy drop off and pick up at car location

Cons: Completing the forms took about 39 min

Peru
VW Polo
February 20, 2022

Pros: The Service was horrible.

Cons: Our car had an outstanding speeding ticket (from a year ago) and we got stranded by have a day because they couldn’t fix it fast enough. They still insisted on charging us for the whole time rented and since we refused, they said “no worries I’ll just hold on to you guarantee”. Awful experience, would not recommend, and will definitely not rent with them again.

United States of America (USA)
Kia Rio
February 18, 2022

Pros: Nothing

Cons: There was no one there at the desk. We called for a shuttle pick up. We gave them our reservation information. 30 mins later they didn’t pick us up. Then we called again for 10 minutes and had only a busy signal. Then when we did get a hold of them they said. Oh. We don’t have the car on your reservation so it is going to be three times the cost to rent a car with us. We only have bigger ones.

Colombia
VW Polo
February 3, 2022

Pros: They don’t give us our car and discover keep our money. they stole our money

Cons: They don’t give us our car and discover keep our money. they stole our money

Costa Rica
Kia Rio
December 10, 2021

Pros: prices

Cons: upsold insurance indicating previous booked insurance from discovercars will not cover - paid almost 150% more from original price

United States of America (USA)
VW Polo
December 1, 2021

Pros: Shuttle to/from airport

Cons: The reserved car is not available when we were there.

United States of America (USA)
VW Polo
November 10, 2021

Pros: Nothing

Cons: The people were very rude and wanted to charge triple the amount rhat I signed for online

United States of America (USA)
Volkswagen Vento
October 4, 2021

Cons: You stole my money. They said that the money I paid did not count towards the rental. I want my money back.

United States of America (USA)
VW Polo
September 8, 2021

Pros: No way to communicate with nobody.

Cons: I didn't like nothing

Estonia
Volkswagen Vento
May 7, 2021

Pros: Quick pick up and drop off

Cons: Inside of the car was not clean.

Mexico
Kia Rio
March 30, 2021

Pros: Nothing

Cons: They try to scare people to convince about extra insurance, never more!!

Colombia
Kia Rio
February 24, 2020

Pros: Todo fue una mentira

Cons: Todo fue una mentira y una estafa

Lithuania
Hyundai Creta
December 7, 2019

Pros: The guys in Mexico City was nice.

Cons: I didn't like the service in Cancun City.

Mexico
Kia Rio
May 24, 2019

Pros: very bad manager there

Cons: they did not givme the care

United States of America (USA)
Chevrolet Camaro Convertible
November 22, 2017

Pros: They didn’t give me the car that we had booked!

Cons: They didn’t give me the car that we had booked!

Most Popular Car Rental Deals

Mexico City International Airport
Mini
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$19.81 per day
Mexico City International Airport
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$20.31 per day
Mexico City International Airport
Compact
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$21.13 per day
Mexico City International Airport
Intermediate
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$22.80 per day
Mexico City International Airport
Standard
Kia Forte or similar
Kia Forte
  • 5
  • 3
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$26.97 per day
Mexico City International Airport
Full-size
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$35.28 per day
Mexico City International Airport
Mini SUV
Kia Soul or similar
Kia Soul
  • 5
  • 4
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$39.44 per day
Mexico City International Airport
Compact SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$43.60 per day
Mexico City International Airport
Intermediate SUV
Chery Tiggo or similar
Chery Tiggo
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$47.76 per day
Mexico City International Airport
Full-size
Toyota Avanza or similar
Toyota Avanza
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$51.92 per day
Mexico City International Airport
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$60.24 per day
The above prices are only approximate and were last updated at 09:51 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1195.00), Theft Protection, Renters Liability Protection (RLP), Airport surcharge, Tourism levy, Free modifications, State Tax, Customer Facility Charge (CFC), Concession fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at Mexico City International Airport

Enterprise
Enterprise
Very good 8 / 2 reviews
525557869026
INTERNATIONAL AIRPORT
$37 - $80
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Avis
Good 7.7 / 8 reviews
+525557623262
Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX
$36 - $353
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Carwiz
Carwiz
Good 7.4
+525557623262
Aeropuerto Cd. México; Peñón De Los Baños
$95 - $1,548
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Finalrentals
Finalrentals
Good 7.4
+525515600089
C. Sonora S/N, Peñón de los Baños, Venustiano Carranza, 15520 Ciudad de México, CDMX
National
National
Satisfactory 6.8 / 19 reviews
525557869026
INTERNATIONAL AIRPORT, BENITO JUAREZ GARCIA
$40 - $76
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
Satisfactory 6.6 / 22 reviews
+525515600895
AV. Capitan Carlos Leon, AICM
$40 - $354
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Satisfactory 6.6 / 11 reviews
8008498001
International Arrivals, Terminal 1 Local 19 B2
$61 - $94
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Flexways
Satisfactory 6.5 / 12 reviews
+525540003802
Aeropuerto Ciudad de Mexico, 15620 Mexico City, CDMX, Mexico
$76 - $97
Europcar
Satisfactory 6.3 / 11 reviews
+525515601773
Benito Juarez International Apt International Arrival Hall
$45 - $318
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Budget
Poor 5.8 / 20 reviews
+525557843011
Internacional Aeropuerto
$113 - $181
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Dollar
Dollar
Poor 5.8 / 20 reviews
+5218007095000
Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX
$85 - $159
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Hertz
Poor 5.7 / 11 reviews
+52018007095000 / +52018007095014
Aeropuerto Internacional de la Ciudad de México, Calle Sonora 1, Internacional, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
$96 - $191
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
GreenMotion
Poor 5.5 / 11 reviews
+525522352278
Juan Guillermo Villasana #123, Colonia Aviacion Civil, Delegacion Venustiano Carranza Zip Code 15740
$33 - $74
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
Keddy
Keddy
Poor 5.1 / 16 reviews
+525515601773
BENITO JUAREZ INTERNATIONAL APT INTERNATIONAL ARRIVAL HALL MEXICO CITY
$20 - $130
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
NUCarrentals
Poor 5.1 / 10 reviews
015515600087
Av. Sonora S/N V Carranza
$26 - $342
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Firefly
Poor 4.7 / 20 reviews
+52018007095000
Mexico City International Airport Terminal 1, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City
$46 - $124
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Thrifty
Poor 4.3 / 15 reviews
+52018007095000 / +525591289000
Terminal 1,Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX
$57 - $140
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Ace Rent a car
Ace Rent a car
Poor 4.3 / 11 reviews
+529984623068 / +525526101172
Av. Capitán Carlos León S/N, Federal, Venustiano Carranza, 15620 Ciudad de México, CDMX
$63 - $118
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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