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MEX RENT A CAR at Mexico City International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: My first rental was 1 week ago in Cancun,so fast and easy.
Cons: Officer was not helpful not at all .picked up my car almost 3 hours later than confirmed.
Pros: Pick-up from airport was straightforward, as was returning the vehicle.
Cons: They gave away our rental cart because our flight was delayed, then charged us more for a worse car. They were very unhelpful at 4am in the morning.
Pros: These are super friendly people that want to accomodate. the rates are fantastic AND there were NO surprises. I also tried to rent a car with another company: Infinity Rent A Car - they tried for a 5000 USD deposit and to add 1800 USD to the price of the rental!!! MEX offered NO surprises, no upsells, no BS.. Just a rental according to the agreement I made with discover cars... Awesome
Cons: MEX rep at the airport wasn't really there - I had to ask around before they finally found the person. Once i did find the rep for mex everything from there on went very smoothly.. I also had one incident where I ended up with a BOOT on the car for my parking running out (after 4 minutes!). I couldn't get it off even after i paid the fine - as mex had to then pay another fine from a previous renter... So i lost half a day taking care of this. I was not given any consideration for this loss.
Pros: Amazing. Would rent again.
Cons: Pick up took a little longer than expected
Pros: Thé entent was the best
Cons: The price wasn’t the same as on the website
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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