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NUCarrentals at Mexico City International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: nothing, it wasn;t available, - they sold me something that didnt exist and i had to pay 2.5 x more to hire another car.
Cons: Terrible service, terrible delivery, slow customer service. It felt too good to be true and it was.
Pros: To hace respecto for what you say, I had to pay over 300 dollars in insurance that O di not want, they told me they were obligatory, first they told me to pay almost 500 dollars, and then made me a "discount", I showed the voucher where insurance was already país bit they did not care. The car (a minivan) was in very bad condición, full of Moisés, brake di not work well, etc. I spent over one hour to give back the car, they wanted me to pay for head lights I didnt break, thankfully I had picture
Cons: The rental desk was a 5 minute walk, a train ride, and another 5 minute walk from the airport arrival section. I assume it would be at the arrival gate. I had no way to find it. It took me 30 minutes of calling people to finally find someone who could help me. The rep said they did not have the van when we showed up. It took them 3 hours to find a van for us. The van that we received was a less expensive van than the one that we reserved. However, we did not get a reduction in the fee.
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