Keddy at Amsterdam Airport

Pros: able to recover it in the terminal at the Europcar desk

Pros: The person at the drop off was super friendly and quick.

Cons: Nothing

Pros: Staff where all rude and unhelpful

Cons: Rude staff

Cons: I was charged €90 for cross boarder fee at desk despite it say 35e online.

Pros: fast

Cons: lack of communication, they supplied a dodgy car

Cons: Not clear on documentation that vehicle picked up from Europe car desk

Pros: Quick

Cons: No car either gearbox only automatic

Pros: Very efficient and engaging service throughout

Cons: No information about how to recharge ev car. Info about which app and stations to use would have reduced our stress.

Pros: Awesome, friendly and efficient

Pros: In the end the desk clerk at my second visit to pick the replacement car did everything he could to rescue a bad situation.

Cons: Sending me with a lemon car. The scandalous way i was treated when I requested a replacement car be sent to my lodgings. One of the phone reps was extremely rude.

Pros: We received an upgrade and were very pleased about that. The booking process, pick-up and drop-off was smooth and easy.

Cons: It was confusing that the pick-up desk was actually Europcar. They did not honour our agreement with Discover cars that we only had to pay 37 to cross the border. This caused a lot of problems during our trip.

Pros: My whole experiences was 10 out of 10. No queue at pick up desk. Guy was presented very well and made sure I understood terms and conditions. Car pick up was quick and easy. The car itself was spotless inside and out. Car was very new and in good condition. Car return was the quickest and easiest I have ever experienced. Over all zero negative points and was excellent value for money. If I ever need a car in Netherlands again will use them again.

Cons: Nothing, everything was as it should have been.

Pros: Keddy is operated by europcar and no where is this indicated, it is not signposted in the airport either

Cons: It's not keddy, the Europcar service was excellent

Pros: Great service, no hassles

Cons: long walk to get car

Pros: Europcar dealt with the pick up and drop off, presumably Keddy are part of Eurpcar

Cons: Easy pick up and efficient drop off

Pros: It was provided by Europcar car rental and not Keddy!

Cons: The Europcar attendant at the pickup location did not explain the features of the car (e.g.digital gas gauge), or that the car was a plug in hybrid vehicle.

Pros: Everything is generally great. Staff is polite, cars are clean, and pick-up/drop-off usually goes smoothly

Cons: There is usually a long wait at the counter, which can be frustrating. This time, the wrong car was provided despite booking and paying for a specific model (SUV).

Pros: Very friendly and professional

Pros: I had booked a standard transmission car, but was pleasantly surprised that I received an automatic.

Cons: N/A

Pros: Modern car, reasonable price

Cons: They do not accept Revolut visa or master card and insist on making the payment and securing the deposit with the same card. Europcar label was present but no label or direction present for Keddy.

Cons: The fact that I had to ask a number of car rental booths where I could find Discover cars only to be told that it was Europcar that would handle the pick up. In addition there were fees included that I hadn't been told about, which were ultimately waived.

Pros: Easy procedure. Staff were friendly. Great choices of cars.

Cons: None

Pros: Keddy is Europcar best service

Pros: It was Europe car, i did not like the car, was non stop beeping, when I called they told me to go to a garage, but when calling garage I have to make an appointment, sorry I was to busy for work I do not have time for these things

Cons: Not correct in handling the problem with my car

Pros: People were friendly

Cons: Was a bit hard to find Keddy pick up place in the garage.

Cons: car smelled too much on cleaning chemicals

Pros: Nothing was provided by Keddy. The agent explained Keddy do not own cars or have staff.

Cons: Nothing was provided by Keddy. The agent explained Keddy do not own cars or have staff.

Cons: They gave me lower category car. I book Nissan Qashqai and they gave me VW T-Roc

Pros: charged me with the wrong number of renting days adding 1 full day beacuse I was 10 minutes earlier at the counter. Luckily I realized and immediatlely went back to change it.

Cons: They charged me more then 100euros for kilometers which where included in the rental. If I did not complain they would have kept the money.

Pros: Car is too low for 60plus customers Peugeot 208.

Cons: The name Kesey is not visible in the terminal

Pros: friendly staff and fast service

Cons: nothing

Pros: it all went smooth and easy

Cons: cant think of any

Pros: Suitable car and reliable.

Cons: Too slow for booking in

Pros: Value for money; easy drop off.

Cons: Not the best model; engine sounded a bit rough; not 100% clean.

Pros: I recently rented a car from Keddy at Schiphol Airport, and I was thoroughly impressed with the entire process. The pickup was incredibly smooth and efficient, with minimal waiting time. The staff were friendly, professional, and ensured that all the paperwork was handled quickly, which allowed me to get on my way without any hassle. The car itself was spotless, both inside and out. It was evident that a lot of care had been put into cleaning and preparing the vehicle for the next customer.

Pros: Everything

Cons: It was quite expensive, but the most affordable out there.

Pros: Everything was easy, highly recommend

Pros: Easy drop off

Cons: Took a while to get the car, but nothing brutal. Just a bit annoying.

Pros: everything went quick and smooth

Cons: the car I received was not exactly the model i was expecting, but it did its job

Pros: Good car

Cons: Was very quick so felt a little lack of info but generally good.

Cons: Check in process with Eurocar.

Cons: they didn't give me a car with full insurance even though it was allowed in the confirmation

Pros: Helpful staff

Cons: Nothing

Pros: Excellent price for car

Cons: Have a larger sign at Europcar

Pros: Quick Service, Friendly Staff

Cons: There was a mileage change that I didn't catch when signing the contract. It almost doubled the cost....

Pros: Very hard to find Keddy sign at pick up. Customer should be informed that Keddy is at Europe Car desk. Also put Europe ar into car sat nav and it was a little difficult to find, more street signs for all hire cars drop off would be better.

Cons: All good.

Pros: I could not find Keddy in Amsterdan. They were reoresented by Europcar but did not inform us.

Cons: The final payment was not clearly explained.

Pros: Overall service was above & beyond

Cons: no Keddy car rental counter and no sign/info that we should contact Eurocar counter.

Cons: There is no sign of keddy the car has took from europcar

Pros: Quick & Friendly

Pros: How quick I got my vehicle.

Cons: There was nothing not to like, seamless operation.

Pros: Easy to deal with

Pros: - Good price - Good service

Cons: Was not clear which carrental agency represented Keddy

Pros: IN GENERAL IT WAS GOOD EXPERIENCE

Cons: Spent time during dropping.. I was asked to show the document for the condition of the car and I was looking at my luggage for 10 minutes...

Cons: POS VENDA ESQUECI NO INTERIOR DO VEICULO UM CALÇADO FEMININO E O MESMO NÃO FOI DEVOLVIDO CHECKIN AS 20 HS DO DIA 21 DE MAIO DE 2024. PROCUREI PELO CALÇADO AS 07 HS DO DIA 22 MAIO E NÃO CONSEGUI INFORMAÇÃO

Pros: Keddy is Europcar. No time wasting. Straight to the point.

Cons: Should clarify that it is Europcar. I spent some time looking for Keddy.

Pros: The service was quick and professional

Cons: Nothing

Pros: Great people and car value!

Pros: Just the usual excellent Europcar service at a better price

Pros: Better than expected

Pros: The car is very new, just 2200km overall mileage when I starting drive.

Cons: The lengthy walk to get to the pickup area

Pros: Amazing price & overall quality.

Pros: 😍

Cons: 😍

Pros: Good value for money.

Cons: Rude staff, didn't accept my Mastercard.

Pros: the cost

Cons: The attitude of the staff

Pros: All staff were polite and professional and the car was just what we needed.

Pros: Openness, friendliness

Cons: That I requested something different and could not be delivered

Cons: Need regular service and inspection on car. The car I got was low in engine oil level and coolant level.

Pros: Friendly + efficient service.

Cons: The pickup agent Eurocar was not mentioned on the voucher

Pros: Fast efficient service at the checkout desk with no hard sell for 'extras'. Car I received was in excellent condition. Return of the car was also very easy

Cons: None - It was excellent

Pros: Thumbs up

Cons: It was all good

Pros: No signification of Keddy, only Europecar was advertise.

Pros: Car was clean and condition of the car was good

Cons: He has reported a problem with charging the car. I have contacted Europcar headquarters and am awaiting resolution of the problem.

Pros: Good quality of the car and great relation between price and quality.

Cons: As Keddy is part of Europcar, it should be more clear in Schiphol airport where you can find Keddy's office (based at the location with Europcar's office).

Pros: Im very satisfied it was a good service

Cons: Thank u for making our lives easier

Pros: The service was excellent

Cons: Everyone was very professional and friendly

Pros: No spare tyre but efficient road service to fix issue.

Pros: The car was provided quickly. The parking lot was easy to find, there are signs everywhere.

Cons: When returning the car, the inspection took longer. I told the employee about my opinion about the car. I hope he will take my comments into account. We returned the car without any damage and with a full tank. We are waiting for the deposit for the car to be returned in full.

Pros: price

Cons: damaged car and staff

Pros: Staff were efficient.

Cons: Car smelt strongly to cigarette smoke.

Pros: Was easy and simple

Pros: Drop off was fast, car was changed quickly when there was an issue

Cons: Cars are not in good condition. The first one had been smoked in, so we asked for another car. The replacement car was clean but had issues starting due to a weak battery. Had 2 instances where the car did not start and I had to lock the car and try again.

Pros: Easy to book, good price. Nice service.

Cons: Car was missing floor mats which made it a little difficult to drive as the floor was wet and slippery. Tried calling a Europ car representative as I was late for collect and they did not answer. Also wanted to extend my booking but no one would answer the phone.

Pros: Good value and customer service

Cons: Had a bit of trouble finding the desk and it was not open at the time listed.

Cons: Can’t really rate value for money as have not received my final account. Please send!!!

Pros: Everything good?

Pros: Friendly and relaxed

Cons: Never again. No car, stolen money.

Pros: Very good responses

Cons: Good in all aspects

Pros: Quick easy

Cons: Nothing

Pros: Fast and efficient

Cons: Initially I didn’t know that keddy is affiliated with europacar so I was a bit confused, I had to google it

Pros: That the car has unlimited kilometers to ride. They tell you what you have to do in case of emergency.

Cons: They didn't tell me how much the amount of the downpayment will be in advance. They told me the day that I arrived at the rental desk. Imagine if I didn't have that much money with me, I would've be stuck with no car at the airport.

Pros: good service next to desk

Cons: not so good that the care it not handed next to office

Pros: Fast pickup, friendly personnel, brand new car, like literally had 10km on odometer.

Cons: They were impossible to reach by phone. I needed ask them something and I never managed to go through. Despite like waiting 30m on the phone.

Pros: Brand new car received at pick-up.

Cons: Nothing to add.