ECH at Trapani Airport

Pros: Veloce e senza perdite di tempo.

Cons: Al desk non è sempre presente l'operatore, e il seggiolino fornito era un modello vecchio non aggiornato alle ultime normative.

Pros: Auto quasi nuova

Cons: Coda al momento del ritiro. Prezzo nascosto

Pros: Good service. Would use again.

Pros: Professionale tutto il personale

Pros: Nice car in great condition, clean, full of features. Quick pickup at the airport terminal from the representative upon arrival (while there was a long-long queue at SicilyByCar :)

Cons: High deposit which was took 7 days to return after car drop-off. Contacted customer service by provided email address but they never bothered to answer.

Pros: Guy on the desk was helpful

Cons: Could speak English and Italian

Pros: Service is directly at the (Trapani) Airport The car is clean and overall in great shape No problems during the pick-up and return

Cons: Just make sure you have a CREDIT card - otherwise, with the DEBIT card, they will force you to take the insurance for an insanely high price!

Pros: Service ok

Cons: Better to Rent a Car Directly from Rental Companies, Not Through Discover Cars I learned the hard way that booking a rental car through a third-party site like Discover Cars can end up costing you more. When I arrived at the airport to pick up my car, I was surprised to find the final price was much higher than what I was originally quoted online. The rental agency explained that third-party platforms often add extra fees or don’t include all the necessary charges upfront. In my case, Discover

Pros: rýchla administrácia, čisté a spoľahlivé auto

Cons: nátlak na havarijné poistenie pri prebierke auta a zdĺhavé a mimoriadne podrobné preberanie. Pri odovzdávke nebola zhotovená fotodokumentácia a tak pri prebierke došlo k rozporu ohľadne starého poškodenia. nakoniec sa na šla stará fotodokumentácia, ktorá poškodenie potvrdila.

Pros: Vše perfektní, proběhlo předání i vrácení v pořádku.

Pros: fast back handeling and efficient people in the car area

Cons: they where apparently surprise that we came - the lady had have no time to prepare that we arrived ....

Cons: Hidden costs although largely booking is to blame. We got the car online for a total price of 180 euros and we ended up paying 480 euros. Hidden costs for not having a credit card. It says so on the voucher AFTER I paid the deposit to you.deposit I already payed using the card I intended to use to complete the booking. It is a relatively small effort to have me greeted by a popmodal warning me of the extra costs when I try to book with a car that will incur a huge amount of extra costs.

Pros: Nothing

Cons: Everything

Pros: Friendly agents

Cons: Nothing

Pros: I forgot my car keys in rented car. ECH personell helped and sent it for me to Latvia, I had to pay for that.

Cons: Additional insurance

Pros: Easy service to use

Cons: Marks ok the car and no rear wiper had to take pictures for my reference

Pros: ze zijn vriendelijk

Cons: ik huur vaak een auto en zou makkelijk zijn om een vaste prijs af te spreken en makkelijker met afhandelen. Alle gegevens zijn bekend.

Pros: Efficiency and human approach.

Cons: -

Cons: Accepting debit cards for pre bookings but not accepting debit cards for payments at the desk. Forcing you to pay for extra insurance despite I already agreed for extra insurance with the brooker

Pros: N/A

Cons: Deposit payment even that I had full insurance included, super expensive, my friend got huge car van for the same price without deposit payments and any other fees

Pros: New car

Cons: Slow queue at the airport

Pros: Auto nie byto zatankowane

Pros: Wynajmując był możliwość zapłaty kartą debetową w czasie wynajmu okazało się że auto było trzy razy droższe. z kwoty dwustu kilkudziesięciu euro wyszła kwota 600 euro sytuacje dopłaty za kartę debetową się zdarzały ale nie na tą skalę. A przed wynajmem nie zostałem poinformowany o takich kosztach. Został mi postawiony warunek utrata zaliczki i pozostanie z dziećmi bez transportu lub absurdalnie wysoka dopłata . Jest to niedorzeczne ponieważ wykupiliśmy pełne ubezpieczenie i wpłaciliśmy kaucję .

Cons: because i’ve didn’t had a credit card they charged me extra 60 euro and extra 30 euro for insurance. while they should be charging extra 20 for insurance. they’ve said that mitsubishi space star is higher class than fiat panda so we have to pay more. nonsense

Pros: Very long waiting time until we got the car. Number 3 in queue and waited at least 15 minutes before it was our turn. Only one agent!!!

Pros: Spotless and new car

Cons: Check in counter was a bit slow with only 1 person in it, but service was good

Pros: normaly ok

Cons: no reactie off one off my mail

Pros: srop off process

Cons: - additional fee for using Revolut - picking up the car (~1h) - car from the same category but a smaller with weak engine which is not super important for a couple but for a group of 5 people it is

Pros: Chiedo il rimborso dell’accento dal momento che non ho potuto usufruire del servizio richiesto e ho dovuto noleggiare una vettura presso un vostro competitor

Cons: Niente

Pros: Nothing

Cons: Italian car rental will charge you an added 50 euros/day insurance if you have a DEBIT card and not a CREDIT card. I arrive at the airport with a 600 euros voucher, and I got asked to pay an added 450 euros, eventhough my DEBIT card insures any car rental in the EU. Extremely bad experience. This was written in small letters at the end of the contract online. Pure scam.

Cons: you think you buy a full coverage, but when you reach the vendor at location you discover that you must pay additional 150 euro if you want a real full coverage. really bad surprise. I won't use discovercars anymore

Pros: They spoke good english

Cons: The extra money I had to pay because my card was a visa card.and 2 Nd thing is that it's been a week I've returned the car and the deposit haven't been refunded yet.

Pros: Very efficient and attention to detail

Cons: Nothing

Pros: it was easy

Cons: nothing

Pros: Conditions of the car and customer service top

Cons: Prices a bit high but was the lowest among all other car renting agencies

Pros: car was in pristine condition

Cons: payment policies

Cons: Easycarhire piespieda samaksāt papildus apdrošināšanu 250 EUR.

Pros: Everything Excellent

Pros: Very efficient

Cons: Clean car although it wasn't the one I hired as I ordered a VW t Cross and gave me a Kia

Pros: A fuir absolument Arnaque aux étrangers

Pros: They did not try to sell me more insurance.

Cons: None

Pros: Cheap, fast and near the airport.

Cons: Car wasn't clean. Not from the outside (road grime and dust), or inside (dirty windshield). No fuel (1/8) and no windshield washer fluid. I would suggest to clean car between clients and ask for full-to-full fuel tank. It's not cool, to start your trip with stressing to find fuel station or unable to clean windshield on a wet road.

Pros: What I wrote above.

Cons: holding my money without any reason

Pros: Freindly helpful staff

Cons: Seemed to take longer than other companies

Pros: Fast pickup process and friendly staff. Car was new and clean. They waited me as the plane was delayed.

Pros: Almost new car, very clean

Cons: Long watt at desk in airport picking car up

Pros: The car was brand new .

Cons: The fact that wheel reem are not included in the insurance and also windshields are not included. Insurance is quite expensive. We paid double that the rent price

Pros: Quick performance

Cons: Technical condition of car

Cons: We were cheated by this company!! we reserved the car for a pre-agreed price with debit card payment. We were told on the spot that we would be paying much more. They referred to the tiny text at the end of the sheet, which quite clearly violates the Consumer Protection Act, where such text must be placed clearly and in the same text size as other text. Then we got a smaller car saying it was supposedly in the same group. Nevermore.

Pros: cusomer friendly and go out of their way to help

Cons: nothing