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Alamo at Trabzon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: fast respond
Pros: I was handed an old model car in poor mechanical condition My car broke down on the road, and it took more than 8 hours to replace it, which my family and I spent on the road. The replacement car was not brought, but they asked me to go to the branch at the nearest airport, and I was handed a smaller car.
Cons: Slow response in road support service and failure to interact with the problem
Pros: nothing, not a professional company and they scammed me and make me pay more
Cons: I rent the car from you at 11 i arrived at 1 am after 2 hours and my booking Booking DC-5470186 was canceled and i lost the money i payed it to your website, bad experience
Pros: Car was new
Cons: They didn't consider the down-payment in rate
Cons: I have booked different car and handed over a car from different category. The staff at checkin disk want to handover manual gear category. please respect customer choice. I will never book again
Pros: Big Thanks For Ms Isra in the reception to help me and managed the situation well
Cons: You should be hounest when make deal with client ...
Cons: I booked a compact SUV category, and when I arrived to the reservation desk the agent tried to convince me to take a sedan car. I ended up taking a smaller car (Bayon) vs the category I booked (Fiat Agea)
Pros: The guys were trying to be helpful and explanatory at the pick up and drop off location.
Cons: When someone rents a luxury car, they expect it to be in good condition. Not scratched in many places, hit and abused.
Cons: They didn’t provide the car for me i had to go to other agency
Pros: Not good company
Cons: Thy not gave car in time
Cons: They canceled my reservation because I was late for about 1.5 hour and My flight was late and Alamo office was not at the international Airport building Also they refused to refund me Worst experience ever
Pros: Helpful employees
Pros: They take my deposit then refuse my card And another one as the employee told me Also he said they will give me my money
Cons: I emailed them about that but they didn’t respond and excused by not really true things
Pros: Drop off the car
Cons: The car had an three accidents from outside. They asked me to pay an additional payment for full coverage.
Pros: Enterprise Trabzon Airport location is the worst branch I had ever dealt with. Booking was denied, I was humiliated in front of rest of the rental companies.
Cons: Same as above