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Alamo at London Stansted Airport
Car Rental Village, Coopers End Rd, Stansted CM24 1SJ
0044 1 279 682 955
Pick-up instructions
Exit the Main Terminal where you‘ll find the Car Rental Village bus stop. Take the bus to the Car Rental Village, where you‘ll find the Alamo Car Rental counter inside the rental building.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
RL
United Kingdom
Seat Alhambra
September 21, 2020
Pros: Nobody told me I needed a credit card. I don't have a credit card. Lame. Very lame.
CR
United Kingdom
Vauxhall Astra
July 19, 2017
Pros: eFFICIENCY
Cons: COLOUR OF THE CAR (TOO BLUE)
JE
United Kingdom
Vauxhall Astra
June 11, 2017
Cons: I didn't like the fact that we were scammed into paying the extra insurance online through the third party provider, only to find out that we had been scammed. However we were pleasantly surprised by the compassion and understanding of the customer service staff.
TG
United Kingdom
Vauxhall Astra
April 21, 2017
Pros: [This was via Enterprise at Stansted] Really quick in/out at pick-up and drop-off. I thought the minor damage policy seemed sensible (ie - only concerned with scratches that went through paintwork and above a certain size). The staff were very friendly. They gave me a choice of a few available vehicles, which was nice.
Cons: I had no complaints. I first thought they were a bit too relaxed at pick-up about minor damage and the lack of a previous damage report - even though the vehicle had a lot of small scuffs on paintwork and scrapes on the alloys (I've hired a lot of cars and been stung a couple of times). This is only because I feared they would be dishonest ... or at least more stringent at drop-off than pick-up! ... but that turned out to be unfounded. This turned into a positive!
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1160.00), Roadside Assistance (in the country of pick up), Third Party Liability, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: congestion fee.
Driver requirements
Minimum rental age is 25 years.
The minimum rental age for vehicles in car groups Luxury, Minivan, Premium, Fullsize, Compact Elite, SUVs, Wagons is 30.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
The minimum rental age for vehicles in car groups Luxury, Minivan, Premium, Fullsize, Compact Elite, SUVs, Wagons is 30.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Geographical restrictions
crossing country borders is available on previous request at least 2 days before the pick up date.
Additional charges will be applied in case the car is crossing state or region borders.
The purchase of the following insurance(s): Additional Insurance is mandatory.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Northern Ireland, Poland, Slovakia, Slovenia, Spain-Mainland, Switzerland.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
The purchase of the following insurance(s): Additional Insurance is mandatory.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Northern Ireland, Poland, Slovakia, Slovenia, Spain-Mainland, Switzerland.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
The grace period will be honored only during business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
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