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Ace Rent a car at Wroclaw Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was in okay condition, good sound, no troubles along the way.
Cons: There was next to no gas in my tank, even though it said there would be a full tank. They also didn't have a desk at the airport terminal, but it specifically said on the website that it did. And I also got a whole other car than I signed up for, even though I didn't care much about that it's still a bit strange.
Pros: Quick delivery and drop-off
Pros: I like everythink
Pros: Fast, no fuss, efficient.
Pros: No problems. Quick service
Pros: Completely rubish service. Took almost 90 minutes to get the car.
Cons: When we were returning the car no sign of anyone. No board absolutely disgraceful.
Pros: Everything was spot on
Pros: No problems at all
Pros: Price and relatively simple order
Cons: The car had a large number of tin hits before I took the vehicle, and I was afraid they would be charged for something I didn't do
Pros: Nice car
Cons: They are cheating,we have pay more for insurance than for a car rental, first and last time with this company.
Pros: professional, polite agents!
Pros: Good communications, no problems at the service desk, highly recommend
Pros: Very nice Staff, hassle-free service, at the terminal and the car was parked just next to it.
Cons: Provided car was one class lower than booked (Toyota Yaris vs. Ford fiesta), it took 30 min to get the car although there wasn't any other client before me.
Pros: The service was quick and efficient.
Cons: The provided car was in lower category than ordered with very high mileage. The fuel was not full and I wasn't informed about it.
Cons: They run a credit card pre-authorization scam and ran an extra charge at the end of the rental period even if the car was returned perfectly, assuming that departing tourists won't be able to follow up with them.
Pros: Nothing ..... Ace Rent a car = Osek rent a junk
Cons: When I arrived to pick up my car after my long flight I was shocked to see nobody at the “24 hour” desk. I had to wait 40 minutes for someone to show up & help me with my rental. When the car was brought to me it was filthy, stained seats, muddy backseats & chipped exterior. Still upset with the car I received, I came back after my trip to return it. The man helping me was very rude & unprofessional. He told me if I wanted to return the vehicle I would have to go wash it. I will not return here.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off