Nice Airport (NCE), Nice, France
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ace Rent a car at Nice Airport

Aeroport Nice Cote D'Azur, 06200 Nice
0033 0 493 212 100
Pick-up instructions
From Terminal 1 : Exit the terminal, Cross P3, then go under the tunnel. The office will be in front of you inside Hotel Park Inn; From Terminal 2 : Take the Airport Shuttle, then stop at Car Park P8. The office will be in front of you inside Hotel Park Inn. For Assistance Call 0033 0 493 212 100; ACE Rent A Car
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-19:00
Tue:08:30-19:00
Wed:08:30-19:00
Thu:08:30-19:00
Fri:08:30-19:00
Sat:08:30-19:00
Sun:08:30-19:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Renault Clio
8/16/22

Pros: Friendly service

Cons: Very difficult to locate the hire desk as the location was being refurbished and the name was different
United Kingdom
Renault Clio
8/3/22

Pros: The pick-up process was pretty slick. No delays. The guys at the desk were very friendly. The car was clean and the small number of scratches were pointed out very clearly.

Cons: It was not easy to find the desk down in the car park. There was only 1 queue for pickup and returns. Maybe have the 2 to processes separate.
Norway
Renault Clio
7/13/22

Cons: It was a building site and hard to find. They also charged us 84Euros even if we had prepaid the car and everything was ok when we delivered the car. We do not know what the 84 Euros was, no receipt. Can you do that- just take money from your card?
United Kingdom
Renault Clio
1/10/22

Pros: Quick and efficient

Cons: Underground car park a bit small and awkward to get the car around
United Kingdom
VW Caravelle
11/5/21

Pros: Friendly and efficient service.

Cons: We had to collect the car from Park Inn Hotel, which was extremely difficult to find.
United Kingdom
Renault Twingo
11/4/21

Pros: Friendly staff

Cons: The location was stated as car rental centre but was actually in a hotel near T1 and the instructions on location were incorrect. My wife has a heart condition and it took us almost an hour to locate the pick up location.
United Kingdom
Nissan Micra
10/29/21

Cons: It wasn’t near the terminal and took a long time to get there.
Ireland
Nissan Micra
10/24/21

Pros: They happily dropped us of at airport terminal as we had a wheelchair occupant - which was so helpful.

Cons: Nothing I was concerned that I had to have £1000 held on my credit card but this disappeared when I return the car … didn’t understand this!
Ireland
Renault Clio
10/17/21

Pros: Efficient friendly

Cons: Drop off carpark too tight.
United Kingdom
Renault Clio
10/4/21

Pros: Friendly and helpful staff

Cons: Trying to find their location from terminal 2 at nice airport was a pain!
United Kingdom
Renault Clio
9/30/21

Pros: Desk in hotel, very easy, friendly person at check in.

Cons: The trip from Terminal 2 was long and at times confusing. The instructions were clear but it was a bit of a hassle.
Netherlands
Renault Clio
9/20/21

Pros: Friendly and well organized
United Kingdom
Renault Twingo
9/19/21

Pros: Speed and simplicity

Cons: Better signage in the hotel car park, please.
United Kingdom
Nissan Micra
9/17/21

Pros: helpful staff. Competitive price

Cons: The only downside is it was relatively difficult to find the rental desk (signage would help if allowed) and a bit of a walk from Nice Terminal One. Otherwise no complaints however..
United States of America (USA)
Renault Clio
9/13/21

Pros: Very nice and accommodating staff, especially the manager upon our return

Cons: The only negative thing is when I booked online originally the price was €800 and when I cancelled the original booking to rebook the same day but on a different credit card, the price had exactly doubled to €1600. Not the fault of the agency in Nice.
United Kingdom
Opel Adam
8/25/20

Pros: The car was new

Cons: The over hour long queue
United Kingdom
Opel Astra
3/23/20

Pros: Long, difficult and very poor information

Cons: All about looking for ways yo charge customer
United Kingdom
Opel Astra
3/23/20

Pros: nothing

Cons: everything
United Kingdom
Fiat 500
3/10/20

Pros: fast & freiendly service to pick up car

Cons: I liked everything
United Kingdom
Opel Astra
2/27/20

Pros: Car in good clean condition. Convenient location of desk. Quick drop off.

Cons: Overcharged with conversion charges eventhou I had euros in my account and I insisted on paying in euros. For some reason person at the desk refused to accept euro payment and charged me in pounds making me lose 70 euros with conversion.
United Kingdom
Volkswagen Polo
2/22/20

Cons: The Insurance details are very unclear and misleading.
United Kingdom
Fiat 500
2/18/20

Cons: We booked a car and paid for it then was charged again for full insurance which we thought was already paid for total rip off would never use this rent a car again
Australia
Volkswagen Polo
1/6/20

Pros: There was no service. The staff upset everyone who was trying to pick up their reserved cars while I was there. Even at the car collection level, people from many countries were appalled by the bad service.

Cons: Everything. There was no intention to deliver the product I had reserved. There was every intention to swindle. Extra very high charges applied to driving to Italy, Monaco and Spain, which I had indicated in my booking as a "just in case" condition because Nice is adjacent to Italy. Any thought of travelling was cancelled at that point. I travel twice a year to Nice and this was the first time these charges have been applied in all the years I have been travelling in Europe.
Ireland
Fiat Panda
11/10/19

Pros: Very efficient straightforward booking. No delays. Excellent staff.

Cons: N/a
United Kingdom
Fiat 500
3/28/19

Pros: The process went very well

Cons: Nothing but was a little concerned having read some less than favourable reviews
United Kingdom
Fiat 500
1/13/19

Cons: We were not clearly informed up front of all the costs involved. Only when we got to the desk were we faced with either an option of a very large deposit or extra payment for full insurance. The initial booking implied full insurance was already provided by the option chosen. I am highly highly unimpressed !!!!!!!
United Kingdom
Fiat Panda
1/12/19

Pros: Very efficient
United States of America (USA)
Volkswagen Polo
1/5/19

Pros: Not much. Dropping off was easy. Car was in great condition except for the smell of cigarette.

Cons: The agent did not give me a ticket to exit the garage and I was stuck between the barriers. I had to leave the car, lock, it, go back to the desk to ask for the exit ticket. The car stunk of smoke. Someone before had been smoking in the car. As a non smoker I was reminded each time I got in the car.
Italy
Volkswagen Polo
1/4/19

Cons: Assicurazioni truffa
United Kingdom
Volkswagen Polo
11/9/18

Pros: Booked priority lane but their isn't one, had to queue to pick up car.

Cons: booked on internet you say you have a priority lane, you don't.
Canada
Volkswagen Polo
10/29/18

Pros: They were polite, efficient and thorough with their explanations.
United Kingdom
Volkswagen Polo
10/20/18

Pros: Generally good service. Helpful staff and ease of picking up car and drop off.

Cons: Feel there was pressure put on me to take out extra insurance.
United Kingdom
Volkswagen Polo
9/20/18

Pros: dropping off was easy

Cons: most of it
Show more

Nice Airport (NCE), Nice, France

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Driver's country of residence is United States of America (USA) and age is 30-65

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  1. Car Rental
  2. France
  3. Nice
  4. Nice Airport
  5. Ace Rent a car
 
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