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Ace Rent a car at Nice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly service
Cons: Very difficult to locate the hire desk as the location was being refurbished and the name was different
Pros: The pick-up process was pretty slick. No delays. The guys at the desk were very friendly. The car was clean and the small number of scratches were pointed out very clearly.
Cons: It was not easy to find the desk down in the car park. There was only 1 queue for pickup and returns. Maybe have the 2 to processes separate.
Cons: It was a building site and hard to find. They also charged us 84Euros even if we had prepaid the car and everything was ok when we delivered the car. We do not know what the 84 Euros was, no receipt. Can you do that- just take money from your card?
Pros: Quick and efficient
Cons: Underground car park a bit small and awkward to get the car around
Pros: Friendly and efficient service.
Cons: We had to collect the car from Park Inn Hotel, which was extremely difficult to find.
Pros: Friendly staff
Cons: The location was stated as car rental centre but was actually in a hotel near T1 and the instructions on location were incorrect. My wife has a heart condition and it took us almost an hour to locate the pick up location.
Cons: It wasn’t near the terminal and took a long time to get there.
Pros: They happily dropped us of at airport terminal as we had a wheelchair occupant - which was so helpful.
Cons: Nothing I was concerned that I had to have £1000 held on my credit card but this disappeared when I return the car … didn’t understand this!
Pros: Efficient friendly
Cons: Drop off carpark too tight.
Pros: Friendly and helpful staff
Cons: Trying to find their location from terminal 2 at nice airport was a pain!
Pros: Desk in hotel, very easy, friendly person at check in.
Cons: The trip from Terminal 2 was long and at times confusing. The instructions were clear but it was a bit of a hassle.
Pros: Friendly and well organized
Pros: Speed and simplicity
Cons: Better signage in the hotel car park, please.
Pros: helpful staff. Competitive price
Cons: The only downside is it was relatively difficult to find the rental desk (signage would help if allowed) and a bit of a walk from Nice Terminal One. Otherwise no complaints however..
Pros: Very nice and accommodating staff, especially the manager upon our return
Cons: The only negative thing is when I booked online originally the price was €800 and when I cancelled the original booking to rebook the same day but on a different credit card, the price had exactly doubled to €1600. Not the fault of the agency in Nice.
Pros: The car was new
Cons: The over hour long queue
Pros: Long, difficult and very poor information
Cons: All about looking for ways yo charge customer
Pros: fast & freiendly service to pick up car
Cons: I liked everything
Pros: Car in good clean condition. Convenient location of desk. Quick drop off.
Cons: Overcharged with conversion charges eventhou I had euros in my account and I insisted on paying in euros. For some reason person at the desk refused to accept euro payment and charged me in pounds making me lose 70 euros with conversion.
Cons: The Insurance details are very unclear and misleading.
Cons: We booked a car and paid for it then was charged again for full insurance which we thought was already paid for total rip off would never use this rent a car again
Pros: There was no service. The staff upset everyone who was trying to pick up their reserved cars while I was there. Even at the car collection level, people from many countries were appalled by the bad service.
Cons: Everything. There was no intention to deliver the product I had reserved. There was every intention to swindle. Extra very high charges applied to driving to Italy, Monaco and Spain, which I had indicated in my booking as a "just in case" condition because Nice is adjacent to Italy. Any thought of travelling was cancelled at that point. I travel twice a year to Nice and this was the first time these charges have been applied in all the years I have been travelling in Europe.
Pros: Very efficient straightforward booking. No delays. Excellent staff.
Pros: The process went very well
Cons: Nothing but was a little concerned having read some less than favourable reviews
Cons: We were not clearly informed up front of all the costs involved. Only when we got to the desk were we faced with either an option of a very large deposit or extra payment for full insurance. The initial booking implied full insurance was already provided by the option chosen. I am highly highly unimpressed !!!!!!!
Pros: Very efficient
Pros: Not much. Dropping off was easy. Car was in great condition except for the smell of cigarette.
Cons: The agent did not give me a ticket to exit the garage and I was stuck between the barriers. I had to leave the car, lock, it, go back to the desk to ask for the exit ticket. The car stunk of smoke. Someone before had been smoking in the car. As a non smoker I was reminded each time I got in the car.
Cons: Assicurazioni truffa
Pros: Booked priority lane but their isn't one, had to queue to pick up car.
Cons: booked on internet you say you have a priority lane, you don't.
Pros: They were polite, efficient and thorough with their explanations.
Pros: Generally good service. Helpful staff and ease of picking up car and drop off.
Cons: Feel there was pressure put on me to take out extra insurance.
Pros: dropping off was easy
Cons: most of it