SUV Rental at Gold Coast Airport

Once you have collected your luggage, please call 1300 729 230 (for international customers call 0061 3 6165 0838) and follow the prompts for shuttle bus pick up. Please exit the terminal, turn left and make your way to the “coach pick up area” located on the left side of the International Arrivals gate. Please allow up to 20 minutes for shuttle to arrive.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Please contact the supplier by phone after collecting your luggage. Then proceed to the “Coach Transit Centre” area by following the signs inside the airport. The shuttle service will be waiting for you there once the staff receive your call.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Free Shulle Bus. Once you collect your luggage and are ready to go, please call 07 5586 6900, so we can send the Shuttle Bus on its way to pick you up. Once outside, turn left and walk towards the Bus & Coach Transit Area. Once in the Shuttle bus area, look for the Purple Bus. Our Shuttle Bus can take up to 9 people at once. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Free Shulle Bus. Once you collect your luggage and are ready to go, please call 07 5586 6900, so we can send the Shuttle Bus on its way to pick you up. Once outside, turn left and walk towards the Bus & Coach Transit Area. Once in the Shuttle bus area, look for the Purple Bus. Our Shuttle Bus can take up to 9 people at once. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Rental car supplier provides a free transfer Shuttle service from the Airport to their Rental office situated close by. You will receive an SMS text 24 hours prior to your pickup time with an active link to the Shuttle requesting system. To order your Shuttle, click the link in your SMS after you have collected your bags or cleared customs if you are arriving Internationally. Shuttle bus drivers will respond to your request, and you can use the system to also get walking directions on how to get to the shuttle collection point. If you have issues with accessing the online shuttle ordering system via the SMS link, please call our Reservations team on: Toll Free: 1800 028 881 or International +61 7 5555 8900 and then press Option 2 to request the shuttle pick up

Customer needs to park the car outside the office, lock the car and slide the key under the roller door, it will then be the customers responsibility to make their own way to the airport terminal.

Gold Coast Domestic Airport – Collection Procedure (During Business Hours) After landing and collecting your luggage, please call our Gold Coast Off-Airport depot: +61 1300 458 584. Upon entering the terminal, turn right and proceed to the baggage claim. Follow the signs to the Coach/Transit Centre Meeting Point for pickup. Gold Coast International Airport – Collection Procedure (During Business Hours) After landing and collecting your luggage, please call our Gold Coast Off-Airport depot: +61 1300 458 584. Exit Customs and walk straight past the Information Desk. Follow the exit signs toward Ground Transport, heading outside to the Transit Centre Meeting Point. Continue straight, passing Domestic Arrivals, the Taxi Rank, and Public Transport signage. Follow the signs to the Coach/Transit Centre Meeting Point for pickup.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Airport Location, please follow signs to the car rental stations.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Airport Location, please follow signs to the car rental stations.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Upon arrival off an aircraft, please be on the lookout for the Redspot counter located in the arrivals hall of the airport terminal. Your rental will be serviced there.

Please clarify Drop-off instructions with Car Provider upon Pick-up.