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United Rent A Car at Fes Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop off by Amine he was fast and quick and customer focused
Cons: Original car not services and car given with expired documents
Pros: La serviabilité de l'agent
Pros: Ilham the representative is very helpful and easy to deal with. Overall her service was good.
Cons: One of the representatives is quite miserable and lacks customer service. Dropping the vehicle their was noone present to collect which I found was totatly unproffesional and hence we nearly missed our flight. I double confirmed with the representative someone be present at the specified time however no one! We rented two vehicles and ensured they were washed prior to drop off however was always challeneged they were not (this is just a money maker for the company)
Pros: Le service a été catastrophique. La voiture était dans un état catastrophique, les pneus étaient dégonflés (les 2 de devant été percés). La roue de secours été percée également.
Cons: Le service été catastrophique, la guichetière été désagréable. Elle nous a traité de « menteur » alors que le véhicule été dans un état déplorable.
Pros: Accueil désagréable. démarchage lors de la réception. Et obligation de retourner a une station essence pour faire le plein.lors de la réception parce ce qu il manquait une bars sur l indicateur carburant de la voiture sinon moyennement 20 euros de pénalité
Cons: Voiture très passable . une essence ou lieu de diesel . On ma demandé 140euro pour un surclassement pour prendre une diesel or ce n ai pas marqué sur le contrat Contrôle technique de la voiture expiré pendant la période de location.qui a entraîner une amende (gros bakchich de 300dh équivalent de 30€ pour éviter la rétention de mon permis et la carte grise) J ai toutes le copies si ça intéresse quelqu'un
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, Maestro credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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