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Thrifty at King Shaka International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car wasn't in good condition, they gave us the car that was due for service.
Pros: Unsafe vechicle provided and swopped out with the same model which is also u safe
Cons: Non chalantness
Pros: see above
Pros: Very friendly and efficient
Cons: Prior to picking up the vehicle. The agent should have gone thru the history of the vehicle and highlighted the faults. Not wait for the customer, sometimes we overlook some of the faults and blame for it when dropping off.
Pros: Reasonable price at last minute.
Pros: I was overcharged and never received my receipt
Cons: I appear to have been charged almost twice the amount for car rental than quoted. Please provide me with my payment receipt which was supposed to have been emailed to me. A breakdown of the charges (I returned the vehicle one day early) and the status of my deposit refund. Presently I have paid £4.75 - unidentified fee to Dollar Cars £96.30 - booking fee Deposit £378.30 - on collection £ 77.19 - unidentified fee. No deposit refund.
Pros: Helpful efficient staff at check-in
Cons: Inefficient drop off of car wanting my paperwork
Pros: A quicker way of getting the car the queue was too long and operators take about 10 minutes per client
Cons: A Mercedes van that was worse than a 10 year old Toyota Quantum. Tank not filled to capacity. Still waiting on response from that query, it's been a week already.
Cons: 1. Waited 2.5 hours to get the car I had booked 2. They kept shifting the blame 3. Mixed bookings and offered me the wrong car 4. Car lights did not work and the car was dirty 5. Had to give the car back almost caused an accident and got a traffic fine(car not in roadworthy condition)
Pros: quick and friendly
Cons: took to long to check the car
Pros: Efficiency of the agency
Cons: Inability to use Nedbank Cheque card to secure deposit
Pros: Quick and easy! Very affordable and reasonable prices
Pros: Car was clean, on time and easy to access.
Pros: The people are professional and time efficient
Pros: they gave me the latest car, with all the latest features at a reasonable price.
Pros: Friendly service
Cons: Nothing negative
Cons: I hired a Nissan NV200 people carrier (7 passengers and 5 suitcases), or similar. On arrival from a long haul flight with 3 young children I was presented with a Honda BRV. It did have 2 seats which folded up so it could seat 7, but then there was no space for any suitcases, not even 1. They insisted that this was the same as a Nissan NV200. A quick google search will show you otherwise. Eventually I had to pay an extra £250 for a vehicle big enough for my family.
Pros: The fact that when they issued the car with smooth tires, when notified, they immediately took action and exchanged vehicle. Friendliness and politeness
Cons: being issued a vehicle with smooth front tires and then being charged for filling fuel in the vehicle that had to be exchanged.
Pros: It all worked like clockwork
Pros: Clean car
Cons: Too long to get my vehicle
Cons: Pick up process feels like it takes forever! Need a way to do the paperwork ahead of time
Pros: Efficiency at collection point
Cons: They deposit is too high and i wasn't told of other insurance option like super waiver for example
Pros: Friendly and helpful. I was contacted to fetch my sun shades as it inadvertently remained in the vehicle upon return.