Bridgetown Airport (BGI), Bridgetown, Barbados
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Driver's country of residence is United States of America (USA) and age is 30-65
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Stoutes Car Rental at Bridgetown Airport

Grantley Adams International Airport, Seawell Bb16000, Barbados
0012464164456
Pick-up instructions
When exiting the Arrival Hall, the client should turn to the left. The office is on the left-hand side and there is a sign on the outside. Please go there to sign the paperwork and have the vehicle delivered.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Mazda 3
12/9/24

Pros: Was fairly efficient.

Cons: A lot of form filling and car was a little scratched and bashed that we collected.

United Kingdom
Toyota RAV4
11/19/24

Pros: Very happy with my car….service was exceptional

United States of America (USA)
Chevrolet Spark
8/15/24

Pros: Stoutes provided EXCELLENT service!

United States of America (USA)
Suzuki Vitara
3/28/24

Pros: Friendly and efficient people.

Canada
Toyota Rush
1/15/24

Cons: we were not told the car could have been picked up at our air bnb. Car was not avaliable for the 2nd week of our vacation

Canada
Suzuki Swift
10/22/23

Pros: It was seamless.

Canada
Suzuki Vitara
4/23/23

Pros: The car was clean. Dropping off the was fast

Cons: The waiting time was too long to pick up the car. The car is a bit overpriced.

United States of America (USA)
Toyota Yaris
4/22/23

Pros: Friendly and efficient!

Cons: Nothing!)

United Kingdom
Chevrolet Spark
4/18/23

Pros: The efficiency of the agents ,how quickly it was to pick up and drop off plus the cleanliness of the car

United Kingdom
Suzuki Vitara
4/17/23

Pros: Everything and would recommend and use them again.

Cons: Nothing.

United Kingdom
Chevrolet Spark
4/2/23

Pros: HAD TO RETURN TO UK EARLY AND WAS SENT A REFUND,WASN`T EXPECTING ANYTHING.

Brazil
Chevrolet Spark
3/13/23

Pros: Prestative and efficient service

Jersey
Chevrolet Spark
11/8/22

Pros: Very slow picking car up but quicker with the drop off.

Cons: Very slow.

United Kingdom
Suzuki APV
11/2/22

Pros: Very helpful

United Kingdom
Chevrolet Spark
10/20/22

Pros: Staff most helpful

Cons: Nothing

United Kingdom
Suzuki Jimny Cabrio
10/18/22

Pros: Friendly and efficient

United Kingdom
Suzuki Vitara
10/5/22

Pros: Customer service team were polite and friendly.

Cons: The condition of the car. Ants nest in the bonnet. Damage on every panel. Tyres were probably illegal with very little tread. Brakes worn, shocks/suspension horrendous. The whole car needs a full service and plenty of parts replaced.

United States of America (USA)
Suzuki Swift
9/14/22

Pros: Both picking up the car and dropping off went smoothly. Staff are efficient and helpful. Highly recommend.

United Kingdom
Toyota Yaris Sedan
9/1/22

Pros: Good service clean cars

Canada
Suzuki Jimny
8/19/22

Pros: The first car was terrible. Called Stoutes and traded the car for a better one. Zero hassle, Zero problem.

United Kingdom
Suzuki Swift
8/10/22

Pros: Polite and friendly staff who assured us of everything we needed to know.

France
Toyota Noah
8/4/22

Pros: Quick friendly service - met in the car Park for the drop off

Cons: Everything ok

United States of America (USA)
Suzuki Swift
7/17/22

Pros: Price , welcoming agents, fuel efficiency of the car

United States of America (USA)
Kia Picanto
6/15/22

Pros: Very efficient and professional

United Kingdom
Suzuki Grand Vitara
5/24/22

Pros: The personnel were very helpful and efficient

Cons: The car was very old and the brake discs were warped meaning there was a signiifcant vibration when braking. I expected a newer more modern car for the hire cost.

Canada
Suzuki Swift
5/21/22

Pros: Quick, friendly and extremely helpful.

Italy
Kia Picanto
4/4/22

Pros: Staff very kind and efficient

Cons: At return not very clear whether everything was ok but finally the deposit has been released at once

United Kingdom
Suzuki Swift
3/23/22

Pros: good personal service...extremely helpful

Cons: cost of car rental in narbados is quite high generally

United Kingdom
Suzuki Swift
3/21/22

Pros: Convenient and quick

Cons: Nothing

United Kingdom
Suzuki Grand Vitara
2/22/22

Pros: key remote didn’t work

United Kingdom
Kia Picanto
12/22/21

Pros: emailed & arranged delivery at hotel, all worked fine

Barbados
Kia Picanto
12/11/21

Pros: delivered at house so some q's not applicable

United Kingdom
Suzuki Jimny Cabrio
12/8/21

Pros: agents were great, friendly and reassuring

Cons: bit of a wait to get served, they did their best but they are still on slow paper systems

United States of America (USA)
Toyota Yaris Sedan
12/5/21

Pros: They always have cars in good condition and their support services are excellent on the island.

Cons: It took more time than expected to complete the paper work.

United Kingdom
Toyota Yaris Sedan
12/1/21

Pros: Fairly easy pick up at airport.

Cons: Car was not in a good condition. It had multiple dents, scratches was noisy and handled poorly.

United Kingdom
Suzuki Jimny
11/30/21

Pros: efficient and helpful in every way.

Cons: Nothing!

United Kingdom
Suzuki Vitara
10/27/21

Pros: Friendly representative, helpful, good car

Cons: Picking up the car was rather slow and inefficient, took over an hour to complete the paperwork

United Kingdom
Toyota Yaris Sedan
10/22/21

Pros: Very flexible on pickup and drop-off locations

Cons: Not very powerful More dings and dents than rentals in the UK but mechanically fine!

United Kingdom
Suzuki APV Van
10/19/21

Pros: it was excellent service

Cons: nothing

United Kingdom
Kia Picanto
9/26/21

Pros: Convenience as they delivered it to the hotel

Cons: The condition of the car

United States of America (USA)
Kia Picanto
8/29/21

Pros: Because of first day quarantine they delivered the r to the hotel free of charge

Cons: Nothing

United Kingdom
Suzuki Jimny
7/31/21

Pros: Hotel rep very helpful

Cons: Problem with initial delivery timing but well recovered

United Kingdom
Suzuki Vitara
7/27/21

Pros: nice helpful friendly staff

Cons: n/a

United Kingdom
Kia Picanto
3/21/21

Pros: Highly professional, yet welcoming and warm.

Cons: Everyone loves a bargain. Wished they had hugely discounted long-term rentals

United Kingdom
Suzuki Jimny Cabrio
1/27/21

Pros: The staff were son helpful and accommodating, nothing was to much trouble!

Cons: nothing

United Kingdom
Suzuki Vitara
1/9/21

Pros: Sandra was efficient friendly & professional

Cons: Nothing

United Kingdom
Toyota Noah
8/26/20

Pros: Fast and quick to pick up and drop off

Cons: Confusion on who I had taken out the additional insurance agreement with - the UK company and not the Barbados company. Not very clear

Germany
Kia Picanto
8/19/20

Pros: It felt as if we had known each other for years, and very professional

Cons: I am a traveler but this was the best place ever

United Kingdom
Toyota Noah
3/26/20

Cons: They had the wrong car at the airport! Meaning they had to come to Schooner Bay and swap the next day. They said they'd be there at 5.30 and then arrived 2 hours early!!! When I wasn't prepared for them

United States of America (USA)
Suzuki Vitara
3/12/20

Pros: They gave us clear directions.

Cons: Everything was good.

United Kingdom
Ford EcoSport
3/4/20

Pros: Staff were very friendly and helpful

Cons: The car brakes needed replacing - pads were very worn. Also very expensive, but that's the case across Barbados.

United Kingdom
Kia Picanto
3/1/20

Pros: Efficiency

Cons: Nothing

United Kingdom
Suzuki Jimny
2/12/20

Pros: Very convenient and efficient, as usual.

Cons: Free second driver has to be the spouse of the main driver, which was not pointed out at the time of booking.

United Kingdom
Toyota Yaris Sedan
11/5/19

Pros: Easy and quick booking

Cons: N/A

United Kingdom
KIA Cerato
9/12/19

Pros: Great service. Had a flat tyre arranged for a mechanic to come and replace. No charge as it was a slow puncture. Otherwise would have beenZ very courtsy

United Arab Emirates
Chevrolet Spark
8/18/19

Pros: Helpful, friendly and efficient staff.

Cons: A real issue I had with this rental was the type / class / size of the car. I specifically paid for a car that could cater for 4 passengers and 2 suitcases, as this is the space that would cater for my party and the baggage we had. The car that we were given was a Kia Picanto - a lovely car but could not fit a single suitcase in the boot - neither carry on size or full size. It could just about fit our child’s pushchair!! I will follow this up with an email to your customer services.

United Kingdom
Toyota Noah
7/20/19

Pros: Have used them in the past and always found it a positive experience.

United Kingdom
Suzuki Jimny
7/16/19

Pros: Friendly helpful service from every person you meet

Cons: NA

United Kingdom
Toyota Noah
7/10/19

Pros: Very friendly and quick

Cons: Nothing

Martinique
Suzuki Swift
7/3/19

Pros: Friendly

Cons: The waiting

United Kingdom
Suzuki Swift
6/28/19

Pros: nothing special

Cons: I didn't like that I had to get insurance twice as the process seemed complicated to put in a claim if necessary. the rep explained that I would need to pay the claim and then try and claim from the company that I used on line to order the car and that it was easier to make a claim through them if I needed to therefore take their insurance.

United Kingdom
Chevrolet Spark
6/25/19

Pros: Fast efficient and very courteous, pretty much like everybody I have met in Barbados

Cons: Nothing it was all fine

United Kingdom
Chevrolet Spark
6/17/19

Pros: No fuss. Everything was straight forward

Cons: The staff were very knowledgeable and helpful

United Kingdom
Suzuki APV Van
6/11/19

Pros: Very easy to find at the airport and quick drop off.

Cons: Took quite a long time to pick up the car and car was very old.

United Kingdom
Suzuki Jimny
6/9/19

Pros: They were friendly helpful funny smiley great fantastic what else could you asks for.

Cons: They went the extra mile to make sure I was not charged any additional charges

United Kingdom
Chevrolet Spark
6/4/19

Pros: Good car & fast service

Cons: Manner of agent at pick up was brusque. I understood that I could have an additional driver for free but he said it would cost an additional daily fee plus insurance, unless the additional person was a spouse. This was not made clear at the time of booking.

United Kingdom
KIA Cerato
5/23/19

Pros: Very fast service on collection and return

Cons: Quite a few scratches on vehicle

United Kingdom
Chevrolet Spark
5/9/19

Pros: Provided exactly what was required at the best possible price.

Cons: Nothing.

Canada
Suzuki APV Van
5/3/19

Pros: Friendly, helpful and honest

Cons: It could've been a little more efficient on pickup, but dropoff was a breeze

United States of America (USA)
Suzuki Jimny
3/14/19

Pros: Easy pick up at airport. Easy rental process and friendly agents.

United Kingdom
Chevrolet Spark
11/5/18

Pros: friendly and helpful

Cons: old car, had to be replaced as it was awful!

United Kingdom
Ford EcoSport
10/2/18

Pros: Everything

Cons: Nothing

United Kingdom
Chevrolet Spark
10/1/18

Pros: Very efficient

United Kingdom
Toyota Yaris Sedan
4/6/18

Pros: Ease of pickup and drop off, staff were helpful at pick up

Cons: Although a new Toyota the car did not have Isofix for our car seat so we were reliant on using one supplied by them at extra cost which was not as secure as it should have been. Was told that Isofix is something they only have on their "bigger" cars and none was available. Car also had quite a bit of superficial damage (all wheels heavilly scuffed, scratches and dents etc.) and was extremely basic.

United Kingdom
Chevrolet Spark
2/23/18

Pros: Very polite, friendly and efficient.

Cons: Nothing.

Australia
Chevrolet Spark
4/6/17

Pros: Not much

Cons: As stated above

United Kingdom
Suzuki Jimny Cabrio
3/30/17

Pros: flexibilty

Cons: the signage at Barbados airport for where to return the car was a bit confusing

Canada
Chevrolet Spark
3/17/17

Pros: No lineups, pleasant, professional service.

Cons: Nothing. The only way in which the whole experience could have been better was to clearly identify that the rental was with Stoutes. Because he rental agency is called Discovery, we were trying to find a rental place with this name.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2380.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), VAT (value added tax), Free modifications, Local Driver's License.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Drivers over the age of 75 must present a doctor's certificate of health.

It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Cash, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card. Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery within city limits to hotels is free of charge.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 720 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

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