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Drive-A-Matic Car Rentals at Bridgetown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Supportive, friendly helpful staff
Pros: Very friendly, upbeat crew from beginning to end. Like that they take videos of the car before you drive off to document damage.
Pros: As above.
Cons: Doesn’t apply.
Pros: Easy to arrange and polite courteous staff
Pros: No hassle
Cons: Overall excellent and no hassles
Pros: Zoe's amazing patience. She is the best!!! Very disappointed with rules concerning age discrimination when someone has a driving permit is because your abilities to drive a car are still good.
Cons: AGE DISCRIMINATION RULES.
Pros: Very friendly staff, and genuinely wanted to make your time visiting wonderful with all the suggestions of where to visit.
Pros: Stop harassing me with your fucking surveys
Cons: Stop harassing me with your fucking surveys
Pros: Reasonably helpful. Car ready.
Cons: Were not happy I dealt with Discover and not them direct. Insisted I leave 1000BD deposit as they told me your extra cover insurance may not be valid
Pros: It was efficient.
Pros: Provided picture details of the status of the car before pickup, inspected for damages on drop off.
Cons: Had a good experience, nothing bad to comment on.
Pros: It's the second time I have rented a vehicle from you and both times the service you have provided has been friendly and helpful. First time was the car being delivered at resort and the second time was a direct pick-up from the airport. Staff very attentive and helpful both times.
Pros: The friendly professional staff. Good explanation of the procedures
Cons: Just the length of time to pick up the car.
Pros: Your man Brian
Pros: nothing that stood out - nothing in particular
Cons: Took a long time to pick up the car and sort through paperwork.
Pros: Friendly service
Cons: Hard to find the recovery parking on the airport.
Pros: As above, the economy car was comfortable and fuel-efficient and the staff were very helpful, efficient and friendly.
Cons: It took a bit too long filling out forms and so forth t pick-up, but then again, I wasn't in a great hurry
Pros: knowledgeable, well trained agents. easy quick return process
Cons: pick up process took a long time
Pros: Everyone was very friendly and helpful
Pros: Really simple process
Cons: Quality service and communication
Pros: Handy pick up and drop off location Friendly staff
Cons: All the paperwork was filled out by hand so it took a little more time. When they already had the information from the online booking.
Pros: Overall excellent
Cons: Took a little time when collecting as the car needed to be refuelled
Pros: The staff in Barbados were a pleasure to deal with . Prompt , polite, friendly and we're eager to answer any questions .
Cons: Took nearly 2 hours to sort paper work out
Pros: Reliable, quick, efficient, courteous.
Cons: Gas tank only 3/4 full.
Pros: Very good, efficient staff, excellent record keeping of vehicles.
Cons: All was good, perhaps a little quicker at pick-up time only.
Pros: Good rate.
Cons: Very slow pick up process.
Pros: Prompt courtesy
Pros: Fast checking. Very handy at airport
Pros: Easy to deal with, really pleasant and helpful and efficient. We had a flat tyre and they brought a new car to our property the next day. Charges for the flat were really reasonable ( it had a big hole in it). Highly recommend.
Cons: I have filled in most of / if not all of my details online but when picking the same questions from the agent again and a lot of paperwork. Quite a difference from renting with Hertz where you walk in, show your ID/driving licence, get the keys and off you go.
Pros: Simple procedure, didn’t try to sell us extra insurance.
Cons: All good
Pros: Nice people
Cons: Time taken to collect the car was Far too long
Pros: Overall value for money. The car was suitable and coped well withe the poor condition of the roads.
Cons: Poor service and representation, especially relating to the length of time waiting for and eventually collecting the car. The agents in the office were incredibly slow and seemingly purposely unhelpful.
Pros: the staff did their best to accomodate us, we did appreciate that.
Cons: the car wasnt in great condition.
Pros: The staff. So welcoming and helpful
Pros: Everything went efficiently both picking up the car and dropping it off
Cons: No adverse comments
Pros: Friendly efficient staff
Pros: Able to accommodate us with a bigger rental .
Cons: Picking up the car was too long.. Too much paper work was being filled out. Need to upgrade the system with computers to help fill out the info quickly.
Pros: Very efficient.
Pros: Very quick with paperwork and nice staff. Car was better than expected.
Cons: Nothing. I have noted that car hire prices have become very expensive. Had a Jimmey in March and price more than doubled in November.
Pros: Dropped off at our hotel. Quick return at the airport.
Cons: The only problem was that the agent who dropped off the car didn't show me where the head light nob was. I assumed it was on the high beam stick. It was on the dash, on the left of the steering column. Didn't try to turn on the lights until it was pitch black. When we called an agent to help and to register our complaint, they hung up. Drove home with no headlights.
Pros: I was told by the agent that I would be reimbursed for the period that I returned the car 7 days early. Discover car rental responded to my request by that this would not be the case. I would not recommend this company.
Pros: The staff were nice and polite but their helpfulness was limited by company constraints and no spare vehicles
Cons: Service did not meet the basic requirements of a safe vehicle!
Pros: The car was ok for what we needed it. Next time we would book an offroad car because of the bad street conditions on Barbados. The dropof was very fast an easy we just had to give the keys back to an employer at the street of the airport.
Cons: We had to wait at about an hour until we could get pick up the car because there was only on agent at the desk and was very long busy befor us. The car was not really clean inside and the keylock was not working everyime good.
Pros: All of it
Cons: Great service
Pros: Very helpful and made sure I got what I needed
Pros: Ease of drop off, close to the car park and car was fine
Cons: Sat Nav did not have the mount for the windscreen. Pick up was slow and too many forms to fill in. Could ave done some of the work before online maybe
Pros: Fast drop off
Cons: Old car, high mileage, odour
Pros: Good prompt service
Pros: Friendly people
Cons: Everything good
Pros: They were lovely and explained the hold up which was due to the price I’d booked being different to what they were trying to charge me and they had to get their head office to sort out.
Cons: Took about half an hour to resolve the issue, maybe longer and this was a right pain after a long flight.
Pros: Great friendly service. Easy pick up and drop off. Second time we have used this company and will do next time. Highly recommended.
Pros: Quick service at desk. Easy check in. Thorough look over car plus an easy drop off.
Cons: Car was a bit battered on the outside which not big deal to me but just had to have good look round and mark up any dents scratches etc.
Pros: Great car served us well for two weeks! Pick up and drop off straightforward.
Cons: Nothing really.
Pros: helpful people
Cons: amount of time required to fil in forms etc / wrong car supplied
Pros: Helpful, friendly
Cons: Drop off procedure not explained
Pros: Awful service. No car for us to collect. 3 young kids and a baby. Booked in January way in Advance, reservation number did not exist on drive a matic system.
Cons: Took a long time getting the car. Had to wait in line for at least 45 minutes after a long flight. We didn’t get the GPS I had reserved.
Pros: Very easy to rent with minimal time to do so.
Cons: The car had many dings but I didn't mind because I didn't plan to use the car much. Matter of fact, I didn't have to rent because I was picked up and dropped off most of the times. All said, it was a good experience especially the dropping off at the airport where Simeon was extremely helpful in taking me to the departure as it was raining. I would definitely rent from Drive-A-Matic again.
Cons: Car had a few scratches and a f
Pros: Efficient and helpful
Cons: Car was ok but struggled a bit with a full load
Pros: Very nice people
Pros: All round great service at a competitive price.
Pros: Quick easy and efficient
Cons: no complaints at all
Cons: Very time-consuming pickup, long queue outside.
Pros: always a good company to deal with.
Cons: Long wait to deliver car with no communication. They were one hour late in delivery. They could have called us to let us know of delay but they did not reach out to the hotel.
Cons: Picking up the car is so long winded, would possibly benefit a few more people working after five pm. I think I must of waited at least 45 minutes, the man in the line in front of me gave up and got a taxi. It would be good if the pick up proceedure could be speed up.
Pros: No show at desk and no answer on phone.
Pros: ease of use, nice car
Cons: drop off a bit far from departures with luggage, cost a bit higher than i would normally pay
Pros: Very professional
Pros: All above, and a satisfactory and timely response when I requested a replacement after mechanical problems. The young woman who delivered it to my apartment was thorough, intelligent and very pleasant. Thumbs up to another Drive-A-Matic employee who spotted me in 1st car near petrol station, & told me the new car was delivered.
Pros: Service and price
Pros: The staff professional very friendly helpful efficient
Cons: No comments
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, flight information.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery within city limits to hotels is free of charge.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off