GO Rent A Car at Bridgetown Airport

Pros: Customer focused

Cons: Pick up time

Pros: The attendant was friendly and helpful

Cons: Everything, polite and professional

Pros: I had a problem with the first car and it was immediately resolved the following day

Cons: The helpfulness of the lady that I dealt with when dealing with the handover

Pros: We had a great experience with Go Rent a Car. The car was nicer than expected, the service was 10/10 and it was very easy to pick up and drop off the car. Highly recommend.

Cons: Nothing.

Pros: Very good and efficient

Cons: Car was reliable but had a few dents in it on pick up

Pros: Absolutely effortless, good communication from before the hire to the handing back. Well done all

Pros: Very efficient and friendly staff

Cons: Going home

Pros: Good all round

Cons: Car was clean but not spotless (not an issue for me). Car condition was good but lots of superficial dents & scratches (again not an issue for me). Otherwise all great.

Pros: What I liked: “GO Rent A Car provided a smooth booking process, the staff were welcoming, and the vehicle was clean and reliable.”

Cons: What I didn’t like: “The pick-up took longer than expected, and I would have appreciated clearer information about insurance and deposit requirements when i was booking on your site .

Pros: Helpful and efficient staff.

Pros: Great service and with a smile

Pros: Nice little automatic

Cons: The car had a faulty tyre valve on collection, which resulted in a flat tyre 30 minutes after collection the car. To compound the issue, the wheel brace and Jack were not present in the boot, so we were left unable to fit the spare tyre.

Pros: Seamless process, excellent communication which help massively at both pickup and return

Cons: Nothing

Cons: What I didn’t like is that they didn’t give me a place to hide so I could stay in Barbados longer lol

Pros: Very nice people working there

Pros: The cost and the customer experience

Pros: Efficient and friendly

Cons: Car well past service date & mileage.

Pros: I think this is actually the best car rental office we've ever rented from. The staff were friendly and helpful on arrival. Pickup was easy and we didn't have to wait too long. The car was delivered outside the office so no walking around in the dark with suitcases trying to find a parking lot. The car was great and reasonably priced. Drop off was REALLY quick. They provide good instructions and you everything is done within 10/15mins right outside the terminal so you can catch your flight.

Cons: Nothing.

Pros: Everything

Cons: Nothing

Pros: They provided a good customer experience.

Cons: Nothing I can think of.

Pros: Quick, efficient, very friendly.

Pros: The girl who received the vehicle back was ignorant

Pros: Customer service and efficiency at check in and car return

Pros: The first car had a small issue due to the roads, I happened to be near the head office so I went by and the staff was very helpful and changed the car immediately.

Cons: I paid less for the rental car last year :-)

Pros: Quick and easy to pick up car.

Cons: N/A

Cons: I never received a car. I was never contacted and despite trying to email myself I got no response and was still charged 100%

Pros: Was very quick getting my rental car and literally no wait at the counter!

Pros: Great service and easy. It was a last minute decision to hire a car, but really glad we did.

Pros: Service was excellent will be using the service when I come back

Pros: Helpful in checking the car for issues before we took it

Cons: Insurance question

Pros: Friendly and efficient, car in generally good condition.

Cons: Vagueness in terms of proof of any damage done to the car, tyres etc on its return, compared to that done on collection, where additional insurance is not taken. Just advising 'we have photos of any damage' on collection and being told on return that there is 'no problem' and having to hope that there is no subsequent claim on a credit card for alleged additional damage, is hardly assuring. Confirmation of no additional damage should be emailed to hirers within 24 hours of return of car.

Pros: Easy to drop off. Sorted a mistake I made about the booking quickly. Refunded deposit promptly.

Cons: Having to wait for a transfer to their off airport office

Pros: They are efficient and try hard. But their outside sources are not as reliable.

Cons: Whenever you call they answer and address your situation. They understand customer service.

Pros: Excellent customer service

Cons: Attentive and quick

Pros: After the insurance overkill debacle. The agents were very good. Kind and courteous.

Cons: They tried to sell me an expensive additional insurance that I did not need.

Pros: Easy collection & drop off

Pros: Drop off staff were friendly (Peter the trainee and Renaldo) answered my questions and made sure the exit service I received was smooth and easy. Car was as described. Thanks

Cons: Pick up staff were friendly but wanted to sell me insurance and couldn't really tell me why I needed it, if I already had it. I get it if you try once but more than that after I say no is not necessary.

Pros: The staff was courteous and friendly; especially after traveling for many hours and being tired, the smile and greeting at the office was very welcome. The process to pick up the car was fast and easy, and i especially liked that they provided the temporary driver’s permit. The car was gassed up and ready to go. The staff informed me of all the ways I could get in touch if I needed anything else.

Cons: The only thing that possibly could have made their service any better was if they had provided a map of the potholes on the roads. I had a flat tyre after an encounter with one and a screw. I reached out by WhatsApp and phone, they sent roadside assistance to fix it and I was on my way in no time “flat”!

Pros: The service was professional

Cons: No complaints

Pros: Tried to help where DC failed to

Cons: Na

Pros: The service was wonderful, and very helpful. I would definitely rent from this company again.

Pros: Great guys very helpful indeed when I picked up and dropped off the hire car

Pros: SMS sent at the end where to return the car with picture. Courtesy of the staff.

Pros: For user friendly

Cons: Nothing at all

Pros: The desk service at the GAIA Airport was absolutely great, very helpful and very flexible. The prices are very competitive, this is the best available service in Barbados, by far.

Pros: Very friendly and helpful

Cons: The request for upfront info and driving license on email did not turn in to a quick and easy pick up. The car turned up with an empty tank. You fixed it but another 15 mins waisted.

Pros: Friendly & generally efficient

Cons: Promise to email the local mandatory driving licence was not fulfilled. My understanding is that had I been stopped during our visit I could have been fined for not having the legal licence requirements

Pros: The fact the car was brought to me at no extra cost

Cons: Friendly staff and hassle free

Pros: Tank half full of petrol.

Cons: Offhanded representative and time taken to hand over the car.

Pros: Efficient/ friendly

Pros: Quick and easy.

Pros: Easy quick freindly

Cons: Car had some damage to it Dropping off was a pain