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Smart Rent Aruba at Oranjestad Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was a standard rental place.
Cons: They didn’t specify you need to call them to get picked up from the airport. We waited yore some time. During drop off the indicated, there was a scratch that we caused (which we were able to prove we didnt with a photo we took before the pick up) which was some thing that would have been a non-issue with other car companies. Luckily, we were able to prove we didn’t cause it and evaded a charge.
Pros: the employees were nice but knew tho owner made money in a bad way
Cons: see above
Pros: The service was great, but the condition of the car was terrible. Very old car, very dirty inside and with several crashes
Cons: Car conditions (very old and dirty). It didn't appear to be a rental car. I only kept the car because after a long trip I had no option. On the other hand, Regina's service (attendant) was great.
Pros: Rapida respuesta a inquietudes, recogida en el aeropuerto
Cons: Esperar un poco para la entrega
Pros: Tuvimos que espera un rato en la zona designada en el aeropuerto pe que nos recogieran. Una persona de otra compañía le aviso que atábamos ahí.
Cons: El carro estaba bien. Acorde con lo contratado
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery within city limits to hotels is free of charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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