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SIXT at Luton Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The younger male staff let their training get in the way of their personality.
Cons: Helpful, honest and informative.
Pros: The two men who were working when I picked up the vehicle went above and beyond to provide excellent customer service.
Cons: When we dropped the car off on the Sunday morning, it took 3 attempts to get someone to check the car and take us to the airport. Although not a service issue, I HATED not having a manual handbrake - it took days to get used to and I never felt fully in control of the vehicle when on hills and parking, which created unnecessary stress.
Pros: They didn’t answer my calls for 20 min or so when we were trying to find our way there from the airport (needed the shuttle) but after they did they were extremely pleasant.
Cons: The shuttle service took a while to answer the phone.