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We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Luton Airport (LTN), Luton, United Kingdom
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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GreenMotion at Luton Airport

42-50 Kimpton Rd, Luton LU2 0FP
0044 1 582 246 750
Pick-up instructions
Proceed to the bus stand area upon arrival, take bus A by ARRIVA bus Service (Stand J) and disembark at the Hampton by Hilton hotel. This is a free service, please present your booking voucher to the bus driver when boarding, we provide the same service on return. Buses run every 12 minutes between 7am-7pm and every 20 minutes outside of these hours. If you require assistance please call 0044 1582 246 750
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Business hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-21:00
Sat:08:00-13:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Citroen C3 Aircross
November 12, 2021

Cons: Asked for utility bill before they would release the car. I had previously uploaded all requested documents and received confirmation all was in order.

Greece
Citroen C3
October 4, 2021

Pros: friendly

Cons: There was no one at the office when I returned the car (in the pouring rain) and I had to phone and then wait. But this was only a minor inconvenience and the guy was very nice and polite.

Ireland
Citroen C3
August 4, 2021

Pros: The staff are excellent.

Cons: Wasn't easy to find the shuttle bus. Not clear on the instructions. Bus A is actually located at Bay J. Spent 2 hours trying to find the correct bus. Got on wrong one and ended up at the central car hire. Had to go back. A dodgy cab driver wanted 20 pounds cash to bring me. He was politely told where to go.

United Kingdom
Fiat 500
August 20, 2020

Pros: I recommend GreenMotion, it’s my first time there and I’ll be back again soon.

Cons: Great job of GreenMotion

Ireland
Kia Stonic
March 14, 2020

Pros: Noting very unhappy

Cons: Be charged extra over 50 pounds for be late picking up the car was a joke would not go back fell ripped off

United Kingdom
Fiat 500
December 5, 2019

Cons: Told me I needed my NI number or pay them to ring the DVLA. I spent ages getting the NI number from my employers and they didn't even look at it! They also tried a hard sell on more insurance which I had already purchased at the time of booking - They said I needed more to

United Kingdom
Fiat 500
October 15, 2019

Pros: Unacceptable behaviour to launder 💴

Cons: Selfish, unacceptable

United Kingdom
Volvo V40
July 11, 2019

Pros: Nothing

Cons: Added charges

United Kingdom
Ford Fiesta 3d
April 29, 2019

Pros: Professional staff friendly helpful quick easy hire

United Kingdom
VW Polo
April 29, 2019

Pros: Easy and straight forward , good value.

Cons: This was our fourth time and no issues so far

United Kingdom
VW Golf
March 3, 2019

Pros: We finally got a car

Cons: Most unprofessional staff I've encountered

Cyprus
VW Polo
January 7, 2019

Pros: Very efficient rental agents, helpful and polite.

Cons: I think they should have a shuttle vehicle of their own, as we had to cross a very busy road with 4 cases. If it had been raining or a slippery surface it could have been very unpleasant.

United Kingdom
FIAT 500
December 19, 2018

Pros: Efficient

Cons: Time it took to get all paperwork done and collect the car.

United Kingdom
Volvo V40
December 8, 2018

Pros: Nothing in particular. Agents were friendly enough.

Cons: Service was too slow, took almost as long to collect my car as the flight itself.

United Kingdom
Ford Fiesta 3d
December 3, 2018

Cons: They refused to accept my amex card in branch despite it being accepted for the deposit.

France
Hyundai i10
November 24, 2018

Pros: I am familiar ..otherwise it may be difficult Number given for bus at Luton was incorrect But due to price will accept this

Cons: Petrol almost on empty ..one bar ...BUT THAT DISAPPEARED QUICKLY and didnt know where to re fuel anxious about running out WINDSCREEN DIRTY difficult to see in rain BECAUSE OF THIS

United Kingdom
VW Golf
November 20, 2018

Pros: Politeness and tranparency

Cons: Nothing...........so far

United Kingdom
Volvo V40
November 11, 2018

Cons: Did not know that the full cover insurance I bought was not with Green Motion

United Kingdom
Hyundai i10
November 5, 2018

Pros: Very efficient.

Cons: Nothing.

United Kingdom
VW Polo
November 3, 2018

Pros: Nothing

Cons: Staff attitude was poor. 2000 mile limit on rental period not suitable for longer rental periods. Terms and conditions are very harsh. This franchise seems like it can’t wait to penalise you.

United Kingdom
Ford Fiesta 3d
October 31, 2018

Pros: Overall excellent, very polite & helpful

Cons: Very good

United Kingdom
FIAT 500
October 30, 2018

Pros: Friendly representatives / staff.

Cons: Took ages to 'change over'... (dropping off my 'current' rental vehicle, and getting into my 'new' rental vehicle). Took a very long time.

United Kingdom
Peugeot 2008
October 25, 2018

Cons: staff didn't know what needed doing without phoning manager did not get the type of car I wanted expected 4 seater medium sized car but got a 9 seater people carrier which was heavier on fuel.

United Kingdom
VW Passat
October 15, 2018

Pros: price was great

Cons: pick up was slow, and it was difficult to find the correct location in the (very full) Hilton Luton carpark to return the car to.

Israel
VW Polo
October 10, 2018

Pros: efficient

Cons: hidden costs. paid a huge sum for insurance. Also found out that we booked only 95 miles per day, which is a joke

United Kingdom
VW Golf
September 14, 2018

Pros: EVERYTHING

Cons: NOTHING

United Kingdom
Hyundai i10
August 23, 2018

Pros: The car was in good condition and the friendly staff

Cons: The waiting time to collect was a bit long

United Kingdom
VW Polo
August 22, 2018

Pros: Excellent service

Australia
Ford Focus 3d
August 15, 2018

Pros: Easy to locate at Luton from train

Cons: Where do I start Car aircon didn’t work attitutude of guy when inspecting car for pick up apparently because we have full cover ( which we had to pay extra for even though we had already paid full cover on web quote ) we shouldn’t worry about smalll stuff anyway as you have a nil excess policy ? Paid £120 for more insurance on top of web payment or hold our holidays savings on credit card as bond 2500 aus what ? Over 3 times original quote on pick up rip off Will be doing bad reviews

Italy
Hyundai i30
August 6, 2018

Pros: they didn't try to add extra costs.

Cons: The car hire was supposed to be on the airport, whereas it was off the airport in a hotel. The bus journey was short but unexpected. Returning the car took a while as there were few people available.

United Kingdom
Ford Fiesta 3d
July 18, 2018

Pros: It was not clear that you had moved from your loaction by Sixt. It took about 1 hour to find. The agents were chatty (to other customers). This is friendly, but it to 20-25 mins to get a car on pick-up.

Cons: The potential penalties if you were behind your delayed drop-off time.

United States of America (USA)
FIAT 500
May 24, 2018

Pros: Very little

Cons: I waited for ~30 minutes before being helped even though there were two people working. I expressed my complaint as this is completely unreasonable. The car was in relatively poor condition - low tire pressure, for example. Reaching the agency wasn't easy.

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 miles per rental, Collision Damage Waiver (deductible: ~€ 1415.00), Theft Protection, Roadside Assistance (in the country of pick up), Airport surcharge, State Tax.
Mileage policy
Mileage is limited to 100 miles per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.

Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): South Korea, USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: France, Ireland.
For more details about permitted destination locations, please contact the Customer service department. Mileage limitations will apply when the car is to be used for crossing country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Unlimited mileage.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:  07:00 - 20:00
Tue:  07:00 - 20:00
Wed:  07:00 - 20:00
Thu:  07:00 - 20:00
Fri:  07:00 - 21:00
Sat:  08:00 - 13:00
Sun:  08:00 - 20:00

Top Suppliers at Luton Airport

Interrent
Interrent
Excellent 8.6
+4401582689648
President Way, Luton LU2 9NL
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Enterprise
Enterprise
Exceptional 9.3
+441582390969
Car Rental Airport, President Way, Luton LU2 9NL
$51 - $136
Alamo
Excellent 8.8
+441582390969
Car Rental Airport, President Way, Luton LU2 9NL
$104 - $285
National
National
Exceptional 9.2
+441582390969
Car Rental Airport, President Way, Luton LU2 9NL
$104 - $285
SIXT
Excellent 8.6
+442070188246
Prudence Place, Proctor Way, Luton LU2 9PE
$62 - $146
Keddy
Excellent 8.6
+4403713843413
President Way, Luton LU2 9NL
$67 - $69
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-18:00
Sun:08:00-18:00
Avis
Avis
Excellent 8.5
+4403445446021
London Luton Airport
$70 - $142
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:08:00-14:00
Sun:12:00-20:00
Europcar
Excellent 8.2
+4403713843413
President Way, Luton LU2 9NL
$82 - $129
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-18:00
Sun:08:00-18:00
Easirent
Very good 7.4
+441582788231 / +441582344812
Airparks, Grove Rd, Slip End, Luton
$35 - $438
Working hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
Goldcar
Goldcar
Very good 7.3
+34965233425 / 442038980140
250 President Way, Luton LU2 9LY, UK
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