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Enterprise at Luton Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Relatively efficient, however, at no point did the representative draw our attention to the fact that the driver's door hinge was completely broken at the time of the pick up. I couldn't understand why the door wouldn't stay open and thought it was just a "cheap" car and approximately on the third day I realised that the hinge was completely missing.
Cons: They hired this car with the door broken, it was a nuisance and when I delivered the car to Southampton airport (a change we made ) the attitude at the time of the representative was perfectly professional until I got a copy of his report saying "Says it was like that when she got the car "Says it was like that when she got the car" - if I had broken it, it would have taken extreme force to do so and that would have resulted in damage to the actual door - of which there was none.
Pros: Superb service. Staffs are also so friendly.
Cons: Nothing much
Pros: Upgrade to superior vehicle, good customer service, quick lease, fair deposit compared to other rental companies