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Routes Car Rental at Guadalajara Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing - they did not pick us up from terminal :-(
Cons: Everything - they left us standing outside waiting for our shuttle.
Cons: After getting charged for insurance, I had to pay for a missing cover lost on the road.
Cons: Very shady place. I ended up not using them they were trying to charge $800 for insurance on $180 car for seven days. Their facility is away from the airport. I had a call and have them pick us up driver was not friendly once we arrived at the facility it looked like it was Office was still being built
Pros: Not very much.
Cons: I do not feel like the services/prices were represented accurately. I feel like we were overcharged. When we got to the facility to rent the vehicle they said we had to pay way more than what we had thought we needed to pay.
Pros: There was nothing to like.
Cons: They drove me to their remote site and THEN sprang the news that they would not rent me a car unless I bought extra insurance that brought the cost up from around $235 to $550. I ended up taking a cab to my destination and rented a car there for $35 per day with no issues at all.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 70 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of entry/exit into/out of the country, 2 phone numbers (1 of which is landline). Please note, that the car rental provider only serves customers with outbound flight itinerary.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Mileage limitations will apply when the car is to be used for crossing country borders, crossing province borders.
Written permission from the rental company is required.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. The grace period will be honored only during business hours.
Pick-up & Drop-off
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