Guadalajara Int. Airport (GDL), Guadalajara, Mexico
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 30 - 65
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  • 80+

MEX RENT A CAR at Guadalajara Airport

Guadalajara - Chapala Km. 17.5, 45659 Jal.
0052 3 341 708 243/ 0052 3 346 242 114
Pick-up instructions
After collecting your luggage, proceed to the Car Rental Area (outside baggage claim) where you will find the MEX booth. There, a uniformed MEX agent will arrange for the shuttle to pick you up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Volkswagen Polo
February 18, 2024

Pros: The car itself was clean and had no issues.

Cons: We were ripped off in insurances and for a car mat that Mex alleged we stole or was missing but it wasn’t there to start with. Contracts should be in other languages at an international airport!

United States of America (USA)
Kia Rio
December 29, 2023

Pros: Quick and easy!

Cons: The hidden insurance fees!

United States of America (USA)
Kia Forte
November 29, 2023

Cons: Dirty inside

United States of America (USA)
Volkswagen Polo
November 7, 2023

Cons: I got to Mexico and had to pay a total differ price from 50 I paid 230 so disappointed

El Salvador
Kia Soul
August 29, 2023

Pros: I have been the victim of a scam in this web site

Cons: I have been the victim of a scam in this web site

United States of America (USA)
Nissan Kicks
June 4, 2023

Pros: poor service staff needs to be more friendly with customers attitude sucks

Cons: none poor service

United States of America (USA)
Volkswagen Jetta
February 4, 2023

Pros: It was my first time some employees were really nice, very helpful

Cons: The overall amount paid was over price for me plus extra charge that was for a “broker”

United States of America (USA)
Kia Rio
November 20, 2022

Pros: I called to see about the insurance requirements, it was clearly explained. I did the research on what rental car websites insurances cover. THERE WAS NO MISLEADING!! at the agency, so I was prepared.

Cons: Honestly nothing everything went smoothly.

United States of America (USA)
Kia Forte
November 6, 2022

Cons: Mex rent a car is a joke. They wanted me to purchase a different car insurance through them. Even though I already had one through discovercars.

United States of America (USA)
Chevrolet Suburban
October 26, 2022

Pros: Nothing they where very rude and did not provide the service I had paid for.

Cons: They did not have the vehicle available so I had to find other form of transportation .

United States of America (USA)
VW Polo
October 14, 2022

Pros: totally disapointed because they dont give me the car , they don't respect the contract, the we was treat and i have terrible night to get to my destination

Canada
VW Polo
October 6, 2022

Pros: all was good

United States of America (USA)
VW Polo
October 1, 2022

Pros: Like new car, clean, and worked as it should.

Cons: I was over charged. Mex rent a car did not honor the price paid with Discovercars. Claimed they had a different daily rate and made me pay the difference. They also claimed the coverage I purchased with discovercars did might not give me any coverage, and I was forced to purchase additional coverage in order to rent the vehicle.

Mexico
Volkswagen Vento
September 10, 2022

Pros: Personel was kind and trying to help, recommending not to buy the full coverage discover cars offer

Cons: I felt played with the full coverage offered

United States of America (USA)
Kia Rio
August 6, 2022

Pros: Nothing

Cons: Rude customer service, additional fees charged day of pick up.

United States of America (USA)
Kia Forte
July 21, 2022

Cons: The car was not a KIA. It was a Chevy that I did not like at all.

United States of America (USA)
Hyundai Elantra
April 18, 2022

Pros: great pick up service and painless check in/out

Cons: I wish I could pre-pay all the insurance rates when I book my car online so I don't have any surprises at the counter. Its a sneaky charge that is very significant for US drivers renting in Mexico.

United States of America (USA)
Volkswagen Vento
March 19, 2022

Pros: Nothing. They tried to charge us $400 for insurance for a car we paid $200 for.

Cons: See above.

United States of America (USA)
Volkswagen Vento
February 19, 2022

Pros: Nothing.

Cons: Started with empty tank. Forced to pay extra $200 insurance (with hold of 50 thousand pesos on card) thanks to "full coverage" from Discover cards not applying at MEX.

United States of America (USA)
Hyundai Elantra
February 19, 2022

Pros: They were attentive and informative.

Cons: The part where I had to buy their insurance and would not accept the one I had already bought through Discovery Cars.

United States of America (USA)
VW Polo
January 20, 2022

Pros: Nothing! They were con artist. $50 rental ended up $500 at the counter.

Cons: Everything! Getting ripped off is number one. Slow service, a very bad experience overall.

United States of America (USA)
Nissan Versa
December 23, 2021

Pros: Cars are extremely dirty

United States of America (USA)
Volkswagen Vento
December 19, 2021

Pros: Polite

Cons: Bait and switch

Colombia
Nissan Versa
November 17, 2021

Pros: Nothing

Cons: Nothing

United States of America (USA)
VW Polo
November 15, 2021

Cons: The prices did not match those stated in the rental agreement and they wouldn't accept the insurance that you recommended for purchase with this specific rental. And no one could help me cancel the insurance. I did cancel the rental though before the deadline for canceling the insurance so I still expect and will fight for a refund or I will be filing a report against you (Discover Cars) with the better business bureau and will post negative reviews of your services whereever possible.

United States of America (USA)
Volkswagen Vento
October 12, 2021

Cons: Spent too much time at desk time cause car was not ready and not the car I requested

United States of America (USA)
Volkswagen Vento
September 19, 2021

Pros: Never

Cons: Bad customer service.

United States of America (USA)
Volkswagen Vento
August 19, 2021

Cons: The car was beat up more than expected. Twilight not working. Had been rear-ended at some point trunk didn't seal well (bad during rainy season)

United States of America (USA)
VW Polo
July 11, 2021

Pros: Doing their best

Cons: The car was nothing like what I rented or chose online. It was a manual instead of automatic. It was missing hub caps and the ones that were on were held in place by zip ties which then rattled like a baby rattle everywhere I drove. They also gave me the car with less 5han an 1/8 of a tank of gas in it. First thing I had to do was find a gas station on a foreign city. They also played the mandatory extra fees and insurance which more than tripled the cost of the actual rental. Was ridiculous.

United States of America (USA)
VW Polo
June 30, 2021

Cons: They took forever and also charged me an extra fee for returning the car dirty! No where does it state the car must be washed and in perfect condition, that’s the service and fees you pay for when renting a vehicle.

United States of America (USA)
VW Polo
June 17, 2021

Pros: They exist

Cons: Charged 4x rental in mandatory insurance after claiming on the phone that it would not happen. Pure robbery.

United States of America (USA)
Volkswagen Vento
June 16, 2021

Cons: This company make you buy an additional insurance or they won’t let you rent the car, this is an additional $20 dollars per day.

United States of America (USA)
Hyundai Creta
April 10, 2021

Pros: Don’t get their service I paid $200 for an insurance that wasn’t covered they made me pay for another insurance on top of that total they basically took my 250 bucks, total spent was like 950 don’t sign up

Cons: Don’t get their service I paid $200 for an insurance that wasn’t covered they made me pay for another insurance on top of that total they basically took my 250 bucks, total spent was like 950 don’t sign up

United States of America (USA)
Toyota Sienna
March 6, 2019

Pros: You don’t have to pay for the extra insurance cost

Cons: I didn’t like that they overbooked and I have to get different vehicles for few days until they have ready the vehicle I reserved

United States of America (USA)
Kia Rio
January 2, 2019

Cons: Didn't have the car that I reserved and rather than give me an upgrade at no cost, they gave me a manual vehicle with temporary license plates.

United States of America (USA)
Toyota Sienna
December 20, 2018

Pros: Service is good

Cons: Service is good. Just the price would they give it to me when I making my reservation there was $537 and when I got there there was $1147 I don’t know I don’t understand why that much difference they go to work together in my opinion I never going to rent card again this way

United States of America (USA)
Hyundai Accent
December 2, 2018

Pros: first of all my first impression about approaching number one agent young Omar at the Guadalajara Airport desk was extremely helpful courteous,well dress,unbelievable helpful,according to our situation at almost 2 am he was able to understand and make the whole rental experience smooth, possible process , sending us to the right other agent to your right location the second agent was about the same quality help. Since we were tired ,frustrated from the 2 last experience from other rentcompanies

Cons: N/A

Mexico
Hyundai i10
November 20, 2018

Pros: not complicated and very flexible

Cons: it took a long time to pick up the car and there was a delay of 2 hours regarding the time I reserved it

Peru
Hyundai Elantra
April 4, 2018

Pros: The worse: 1) car wasnt available 2) had to pay 210$ when only 87$ appeared here 3) pre-paid 18.40$ And they didnt recognize it. Worse experience ive ever had renting.

Cons: The worse: 1) car wasnt available 2) had to pay 210$ when only 87$ appeared here 3) pre-paid 18.40$ And they didnt recognize it. Worse experience ive ever had renting.

Mexico
VW Polo
January 9, 2018

Pros: Shady prices and practices. Our rental could not be completed cause the car didn't have the correct insurance. Calling them or anything resulted in no solution so we lost our money.

Cons: Shady prices and practices. Our rental could not be completed cause the car didn't have the correct insurance. Calling them or anything resulted in no solution so we lost our money.

United States of America (USA)
VW Polo
January 1, 2018

Pros: That they actually had a car available

Cons: There is no sign that said MEX car rental as you walk by the other car rental booths at Guadalajara airport, I had to call the company in order to get picked up

Most Popular Car Rental Deals

Guadalajara Airport
Mini
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$12.70 per day
Guadalajara Airport
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$12.80 per day
Guadalajara Airport
Compact
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$12.81 per day
Guadalajara Airport
Intermediate
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$20.04 per day
Guadalajara Airport
Standard
Kia Forte or similar
Kia Forte
  • 5
  • 3
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$21.34 per day
Guadalajara Airport
Full-size
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$35.43 per day
Guadalajara Airport
Mini SUV
Kia Soul or similar
Kia Soul
  • 5
  • 4
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$42.16 per day
Guadalajara Airport
Full-size
Toyota Avanza or similar
Toyota Avanza
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$43.28 per day
Guadalajara Airport
Compact SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$44.40 per day
Guadalajara Airport
Intermediate SUV
Chery Tiggo or similar
Chery Tiggo
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$51.14 per day
Guadalajara Airport
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$57.86 per day
Guadalajara Airport
Full-size SUV
Jeep Grand Cherokee or similar
Jeep Grand Cherokee
  • 5
  • 3
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$158.76 per day
The above prices are only approximate and were last updated at 09:46 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1195.00), Theft Protection, Renters Liability Protection (RLP), Airport surcharge, Tourism levy, Free modifications, State Tax, Customer Facility Charge (CFC), Concession fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at Guadalajara Airport

Enterprise
Enterprise
Very good 8.1 / 2 reviews
3336885645
Av De La Solidaridad 7894
$37 - $66
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
Good 7.6 / 5 reviews
+523336885613
Carr.Guadalajara ChapalaKm17.5
$45 - $184
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Good 7.5 / 4 reviews
+523336888078
Carretera Iberoamericana, Carr. Guadalajara - Chapala Km 17.5, Zona de Arrendadoras, 45659 Guadalajara, Jal., Mexico
$40 - $166
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Avis
Good 7.4 / 7 reviews
+523336885784
Blvd. Aeropuerto, Minerales, 45659 El Quince, Jal.
$68 - $269
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Carwiz
Carwiz
Good 7.4
+523336885656
Nueva Carretera A Chapala 2 9950;
$37 - $1,547
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Finalrentals
Finalrentals
Good 7.4
+523331604536
Av. De La Solidaridad Iberoamericana 7973, Col, San Jose Del Quince, 45690 Guadalajara, Jal.
$19 - $89
National
National
Good 7.4
+523336885522 / +523316032120 / +523336885645
Guadalajara - Chapala Km 17.5, 45659 Guadalajara, Jal.
$39 - $60
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Europcar
Satisfactory 6.6 / 1 review
+523316521056
Carretera Guadalajara Chapala Km 17.5
$34 - $262
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
NUCarrentals
NUCarrentals
Satisfactory 6.6
+523331604536
Av. Solidaridad Iberoamericana 7973, San Jose El 15
$9 - $346
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Budget
Satisfactory 6.4 / 4 reviews
+523336885216
Miguel Hidalgo y Costilla International Airport, 45659 Jal., Mexico
$111 - $136
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Flexways
Satisfactory 6.3 / 5 reviews
+525540003802
Aeropuerto De Guadalajara Miguel Hidalgo Y Costilla, Guadalajara
$39 - $47
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
GreenMotion
GreenMotion
Satisfactory 6.3 / 2 reviews
+523331601953
Galileo Galilei 3792, Arboledas, 45070 Zapopan, Jal.
$35 - $79
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:09:00-15:00
Dollar
Dollar
Satisfactory 6.1 / 15 reviews
+5218007095007
Carretera Guadalajara-Chapala Km. 17.5, 45659, Guadalajara
$58 - $193
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Hertz
Poor 5.6 / 7 reviews
+52018007095007
Carr. Guadalajara - Chapala KM 17.5, 45659 Jal., Mexico
$67 - $216
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Keddy
Keddy
Poor 5.6 / 6 reviews
+523316521056
CARRETERA GUADALAJARA CHAPALA KM 17.5 45659 GUADALAJARA
$19 - $59
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Thrifty
Poor 4.3 / 12 reviews
+52018007095007 / +525591289000
Miguel Hidalgo y Costilla International Airport,Carr. Guadalajara - Chapala KM 17.5, 45659 Las Pintitas, Jal
$60 - $172
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Routes Car Rental
Poor 3.7 / 46 reviews
+5213316018375
Av. de la Solidaridad Iberoamericana 7964, El Salto Jalisco, 45690 Las Pintitas, Jal
$111 - $116
Working hours
Mon:05:30-23:00
Tue:05:30-23:00
Wed:05:30-23:00
Thu:05:30-23:00
Fri:05:30-23:00
Sat:05:30-23:00
Sun:05:30-23:00
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