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America Car Rental at Guadalajara Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Didn't get the car I wanted, and paid twice as much for a smaller car.
Cons: Didn't get credit for what I paid discover already
Pros: No car at all
Cons: No car at all
Pros: Nothing.
Cons: Almost everything; location not where Google Maps took us using address Discover provided, spoke zero English although the main meet and greet near international airport, locked in with agent, couldn’t find or explain why (which was because Discover Cars had not made a requested modification to reservation) charged at 300% rate, forced to buy insurance already provided by AmEx, couldn’t communicate with Discover or America while traveling), Discover made the experience worse)
Cons: The website said to pay at the time of pick up the vehicle didn’t give other option, and the phone numbers that were provide none of them work. A representative from another company provide me with a good number to contact the customer service.
Pros: Absolutely NOTHING
Cons: ABSOLUTELY EVERYTHING ...Felt like being scammed
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, flight information.
Renters from the following country(ies): United Kingdom must provide the following documents: ID with photo in order to collect the car.
It is possible to pay and leave the deposit only with following payment methods: Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing the border is not allowed if the vehicle was picked up in Merida. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Pick-up & Drop-off
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