San Juan Luis Munoz Airport (SJU), San Juan, Puerto Rico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Routes Car Rental at San Juan Luis Munoz Airport

10200 calle celestial marginal Los Angeles Carolina PR 00979
001 7 877 267 350
Pick-up instructions
Upon arrival, customers may contact allied car and truck rental using the courtesy line available at the airport or calling 001 (787)726-7350 to let us know that you have arrived. Please then proceed to terminal B. The shuttle will pick you up the airport shuttle is open 24 hours a day, 7 days a week at our client's convenience.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Nissan Versa
May 14, 2024

Cons: I didn’t like that there was so many hidden fees, we got there and we had to spend 600$ on top of what we had already paid.

United States of America (USA)
Nissan Versa
April 29, 2024

Pros: It was quick and fairly easy.

Cons: The pricing was very sketchy. I paid a price online supposedly for everything and tried to use my own insurance but they said insurance on a car 9 years old doesn’t work? I call BS. Plus, they sent 2 more different quotes to my email for the rental? Then, they finally gave me a different overall quote for the rental. It was actually reasonable for the time I had the car but very confusing. I would not rent here again.

United States of America (USA)
Toyota Corolla
March 9, 2024

Cons: I had to protest in order to get a new car Insurance scam hidden in website details

United States of America (USA)
Nissan Versa
March 1, 2024

Pros: nothing

Cons: everything

United States of America (USA)
Nissan Versa
February 19, 2024

Pros: Employee Eliot was extremely helpful and honest about the situation. He was working tirelessly for all the customers there despite being at work for >24 hrs, and was one of the most professional workers I experienced during my entire stay in PR.

Cons: No cars were available for my reservation, despite calling the day before to confirm. Still in the process of trying to get a my refund.

United States of America (USA)
Nissan Versa
February 18, 2024

Pros: Routes was horrible rude service at the counter, had to wait almost 3 hrs for a dirty car while others that came after us got cars before us all they did was try to upsell insurance

Cons: Routes was horrible rude service at the counter, had to wait almost 3 hrs for a dirty car while others that came after us got cars before us all they did was try to upsell insurance. As a person who works with the public when they are having worst days of the life I understand treating people with respect and decency.

Canada
Nissan Versa
February 18, 2024

Pros: N/A

Cons: No receipt provided when asked. 36% taxes charged on the additional that we had to pay. We anticipated care rental being $600 with all the insurance and it ended up being $1600!!!

United States of America (USA)
Hyundai Accent
February 15, 2024

Pros: The staff were friendly but we waited over an hour for the car to be brought out to us, it smelled really strong of chemicals inside, perhaps cleaners, there was no washer fluid and the tire pressure was low.

Cons: See above

United States of America (USA)
Toyota Corolla
February 13, 2024

Pros: Good price, good car.

Cons: Slow at pick-up, only a quarter tank of gas.

United States of America (USA)
Ford Explorer
January 31, 2024

Pros: We ended up somehow with allied car and truck rental, not routes. Not sure if they were bought out or something. We chose this rental because it was much cheaper than others. But after they force you into their insurance and all these other fees and charges you end up paying way more. And they don’t give you any itemized details of what you are paying for until you drop the car back off.

Cons: Worse than that, they rented us a car that wasn’t ready. After waiting for that car for 45 mins, they brought us a different one. We got our kids and all our bags loaded into it and then they made us get back out because it was rented to someone else. So we waited another half hour for the one they were supposed to rent us in the first place. And they absolutely do not care about the service they are providing. The person at the desk literally said it wasn’t his problem.

United States of America (USA)
Nissan Versa
January 4, 2024

Pros: Smooth service. Clean car.

Cons: Long wait to get rental car

United States of America (USA)
Ford Explorer
November 30, 2023

Pros: Nothing

Cons: Didn’t get car we paid for and they were dirty. Everyone that works there looked like they needed a pot of coffee! No energy no smiles and waited 3 hours for our car! That we didn’t even order, apparently ours that we paid for and reserved was not in !

United States of America (USA)
Hyundai Tucson
November 28, 2023

Cons: The process was extremely slow, took over an hour to get our vehicle. The car had terrible breaks and the "oil change required" indicator light came on shortly after we started our trip. Upon returning the car, the staff was rude and complained that the interior was dirty, when there was only a bit of sand on the all-weather floor mats. I was never given a final receipt, even when asked. I will not be using them again.

Canada
Toyota Corolla
November 27, 2023

Pros: Routes? We used Discover and went to Allied.

United States of America (USA)
Hyundai Accent
August 28, 2023

Pros: I literally did not get a car

Cons: I did not get a car. They had no cats available at midnight. Worst experience ever

United States of America (USA)
Nissan Versa
August 20, 2023

Pros: Absolutely nothing was pleasant about this car rental service

Cons: The service is horrible. The wait in line took about 2 hours and there was not even a long line. The car ended up breaking as in the battery died and it ruined a WHOLE day of the trip because Routes did not help at all and were very lazy with helping. It was just a waste of money over all

United States of America (USA)
Toyota Corolla
June 27, 2023

Pros: Quick drop off

United States of America (USA)
Hyundai Accent
June 7, 2023

Pros: car was available to pickup

Cons: fees that were required when my understnading was i paid for the entire amount in advance...............total of $430.72 paid to Discover and an additional $362.81 charged in all kinds of fees.

United States of America (USA)
Nissan Versa
June 2, 2023

Pros: Customer Service is horrible, there are only two people working there and a long line of customers.

Cons: It took almost two hours to get s simple car.

United States of America (USA)
Hyundai Tucson
May 25, 2023

Pros: We eventually got half of what we wanted

Cons: Rude, unapologetic service who had several bad things to say about renting using discover cars. After taking several hours, I walk up to the desk and the attendant looks at me and states “we don’t have your rental cars” which was an incredibly stressful first statement to make. Somehow about 5 minutes later she changed her mind and had one of the two suvs I had reserved. Not a great experience even though we ended up having two cars to drive but only one of what we paid for.

United States of America (USA)
Hyundai Accent
April 27, 2023

Pros: Nothing

Cons: That I couldn’t get my money back after needing to cancel it.

United States of America (USA)
Nissan Versa
March 12, 2023

Pros: The service provided by Routes was excellent. The car was clean and came in great condition. The staff was friendly and we weren’t charged for unnecessary fees. It worked out perfect for our trip and made getting around the island a breeze!

Canada
Nissan Versa
March 5, 2023

Pros: Fast service

United States of America (USA)
Nissan Versa
March 2, 2023

Pros: Not much

Cons: It said specifically that all taxes and fees were included and then I was up charged another $60 in redundant charges that if I refused to pay they wouldn’t let me pick up the car. Also if you’re more than 1 hr late for your car pickup you forfeit the Ike tire reservation. Overall I think it’s overpriced and poor customer service

United States of America (USA)
Hyundai Tucson
February 26, 2023

Pros: It was pretty quick picking up the car- we were also first in line which helps.

Cons: No one went over the vehicle features with me, fuel tank was just over half full

United States of America (USA)
Hyundai Accent
February 23, 2023

Pros: Car was in good condition

Cons: The directions to find the shuttle pick up point should have been clearer. The shuttles are located at post 1B. Please add this information to future rental paperwork!

United States of America (USA)
Nissan Versa
February 11, 2023

Pros: I rented a car that even had a cockroach inside.

Cons: I rented a car that even had a cockroach inside.

United States of America (USA)
Ford Explorer
February 7, 2023

Pros: Did not like the service at all. Was told by one of the agents after being upset because I had to drive for the 3rd time to the location. To have the car exchanged me importa un cono. I give two fucks what you need. Very unprofessional. They do not care about providing great customer service or resolving the issue. Only Hugo from the other side of the allied facility was able to ease the situation and resolve to what he could do by getting another agent to assist us.

Cons: Car are not maintained properly. Kis Sedona battery died , jeep grand Cherokee- wheel air slowly getting flat filled about 15 times within 2 days and paid $1 ea h time. Third car Kia Sedona had roaches in the center console. How in the world does a car get infested with roaches?? Send pictures to the general manager via email didnt bother in ever getting back to us.Spend $6 on raid because it was too late and tired of driving back to your location to deal with rude unempatetic employees.

United States of America (USA)
Nissan Versa
January 26, 2023

Pros: Nothing. Service representative was very uncaring, no ambition to assist with anything.

Cons: Standing in line waiting to pick up car. Reservation cancelled by merchant by the time I arrived at the counter to pick up the car. Refused refund or to place in a different car.

United States of America (USA)
Nissan Versa
January 16, 2023

Pros: Nothing. They were slow, ignorant, and unhelpful.

Cons: They were disorganized

United States of America (USA)
Hyundai Accent
January 4, 2023

Pros: Literally nothing

Cons: The car rental company cancelled my rental, and told me it was discover cars problem; to which, I’m still jumping through the various hoops that discover cars wants me to jump through to be refunded for their reservation being cancelled and me being out of a car.

United States of America (USA)
Nissan Versa
December 21, 2022

Pros: How quickly I was able to check ✔️ in car.

Cons: The wishy washy policies that are NOT written. Information given to consumers about things once at desk. Charges put on final billing, not handed to you, emailed to you.

United States of America (USA)
Nissan Versa
November 1, 2022

Pros: They were prepared w/my reservation. I had everything they asked for so it smoothly.

United States of America (USA)
Nissan Versa
October 28, 2022

Pros: The car functioned well for the price.

Cons: It was difficult to find the rental agency, directions were not clear while waiting for the car, and the car was a little dinged.

United States of America (USA)
Hyundai Tucson
August 24, 2022

Pros: This company was horrible. The car was infested with roaches and the company itself up charged the entire rental and I ended up paying twice as much as was originally agreed upon by discover cars. I would never rent with that company again.

Cons: The attendants were rude, they force you to purchase insurance even when you have full coverage, and their cars are filthy and infested with cockroaches.

United States of America (USA)
Nissan Versa
August 3, 2022

Pros: It was a smooth pick up and drop off process.

Cons: Unexpected extra fees for tolls and insurance that I assumed it was already added in the initial payment.

United States of America (USA)
Ford Explorer
July 30, 2022

Pros: pick up and drop off at airport

Cons: The only think i didn't like is that one of the door could open automatically but it couldn't close.

United States of America (USA)
Nissan Versa
July 27, 2022

Pros: Car didn’t break down

Cons: Horrible service, car had dents, cigarette burns, smelled like smoke, half tank of gas, low tire pressure from the start, and NO BREAK LIGHTS. Wasted a day of my rental and vacation getting them fixed. Not just slow service, but unfriendly at both locations I went to (one for pickup, one for repairs). No number to call the actual locations to ask questions or request repair. Only the 24/hr roadside assistance number, which couldn’t help unless stranded.

United States of America (USA)
Hyundai Accent
July 19, 2022

Pros: Shuttle was efficient and helpful

United States of America (USA)
Hyundai Accent
June 19, 2022

Pros: Nothing

Cons: Everything, they're an absolute embarrassment of a car rental company. I waited over an hour in a line with about four people in front of me. Then they refused to honor my rental because I was late because of a delayed flight. And also didn't even let me rent another car even though they clearly had plenty of cars. The customer service was so atrocious I don't understand how they have customers. If you don't believe me, check their Google reviews. They're an absolute trash rental company

United States of America (USA)
Nissan Versa
June 6, 2022

Cons: The car was a piece of junk. It needed brakes, no radio as the antenna was broken. The gas tank lid wouldn't open. The trunk was broken.... Junk

United States of America (USA)
Jeep Wrangler
June 4, 2022

Pros: Friendly staff

Cons: Confusing insurance prices; Considerable time to receieve vehicle.

United States of America (USA)
Jeep Wrangler
June 1, 2022

Pros: $700 + was stolen from me

Cons: No refund

United States of America (USA)
Hyundai Accent
May 26, 2022

Cons: We waited in line at Allied Car & Truck rental for over two hours to pick up our rental car after waiting for their shuttle service for nearly an hour. When they pulled it around, I was shocked to see the condition of the car (dented, scratched, and missing two hub caps). There were also many hidden fees they charged, that I am only just now seeing on the receipt after having poured through the terms and conditions upon booking. Simply unacceptable.

United States of America (USA)
Hyundai Accent
May 24, 2022

Pros: That the car didn’t break down

Cons: Infested with bugs and the brights didn’t work.

United States of America (USA)
Ford Explorer
May 17, 2022

Pros: Did not like nothing about this rental service!!

Cons: I would pick 0 if it was a choice. It was such a bad service. No care in the world! Give us our money back.

United States of America (USA)
Hyundai Accent
April 26, 2022

Pros: The nice people working in the front desk and the shuttle drivers were very customer service oriented.

Cons: The representative could have explained better the car insurance charges if I have a credit car I did not needed to pay the car insurance. I came to now that when I was returning the car and not before renting it.

United States of America (USA)
Nissan Versa
April 26, 2022

Pros: The agent explained the expectations to me thoroughly and answered all of my questions after dropping off the car.

Cons: The attendant pulled up to the front instead of me walking with them to inspect the car beforehand.

United States of America (USA)
Nissan Versa
April 23, 2022

Pros: The line to check in was way too long. Then we had to wait for our car for a long time for it to be ready.

United States of America (USA)
Jeep Wrangler
April 20, 2022

Pros: Nothing

Cons: Everything, this was a horrible company. I would not reserve or recommend to anybody

United States of America (USA)
Hyundai Accent
April 19, 2022

Pros: quick return car drop off.

Cons: Took forever to get shuttle to tell us where to pick up at sju airport. contact had no clue how to tell us to get to pick up bc he was remote employee. Additional fees and costs that were not on originally booking site

United States of America (USA)
Hyundai Accent
April 18, 2022

Pros: Check in was fast

Cons: The bus pulled up, and all employees stood around for a while before anyone came to the counter. It was after midnight. The employee spoke softly and looked annoyed when we had to ask to repeat. Required insurance but had not told us. Took a long time. Had to turn around and go ask about the tire pressure warning. The employee came out and said it was a faulty sensor (but did not check tire pressure). He could have told us prior (or he made it up).

United States of America (USA)
Hyundai Accent
April 15, 2022

Cons: Cancelled our car

United States of America (USA)
Hyundai Tucson
April 12, 2022

Pros: Very bad service.

United States of America (USA)
Nissan Versa
April 12, 2022

Pros: Nothing

Cons: Very long check-in, lousy front desk service (talking on t personal mobile, chit chatting with other employees, bad attitude), disgustingly filthy and smelly car, with stains all over the fabric roof and seats, gross windshields and windows (had to buy window cleaner and a rag to be able to see at night). Car wasn’t ready for pickup, had to wait extra long for it to be “washed” (it wasn’t).

United States of America (USA)
Nissan Versa
April 12, 2022

Pros: The shuttle driver was very nice and helpful.

Cons: Everything. Rude service, filthy car, 2 thumbs down!

United States of America (USA)
Nissan Versa
April 9, 2022

Pros: Ease drop off

Cons: Long wait to get car. Only one worker helping people with rooms forever.

United States of America (USA)
Nissan Versa
April 8, 2022

Pros: NOTHING would rather not have a car. Hidden fees. Poor condition- afraid to drive car anywhere based on how unreliable it was and how awful the service was picking car up

Cons: The entire experience.

United States of America (USA)
Hyundai Tucson
March 31, 2022

Pros: Only thing thinking if to rent again from them I paid for an SUV and when I went to pick up they rent it out 😡 and give me a small car it was hard cus my family and all our luggage didn’t fit some of them had to site in each other’s lap taking a risk of being stop from the police 😡 or getting harm in an accident not happy Atala 😡 cus I paid for an SUV not a car and then they went on when I told them then they going to charge me less and refund some of the money I paid

Cons: That paid for an SUV and they rent it out after I paid for it then told me o they not giving me any money back for the small car cus it was a sale I got 😡😡😡

United States of America (USA)
Nissan Versa
March 29, 2022

Pros: As overwhelmed as the one clerk was and understaffed conditions he was very pleasant

Cons: There was only one clerk and 15 people waiting in line. My car was given to me with light on indicating low pressure on the tires and they just told me to keep driving like that

United States of America (USA)
Jeep Wrangler
March 27, 2022

Pros: Nothing. Awful service.

Cons: STOLE MY MONEY. Thieves !

United States of America (USA)
Hyundai Accent
March 19, 2022

Pros: cost

Cons: Nothing bad happened

United States of America (USA)
Nissan Versa
March 15, 2022

Cons: they were slow and not helpful

United States of America (USA)
Nissan Versa
March 15, 2022

Pros: Drop off was fast but poorly communicated.

Cons: Being overcharged. The pick up was distressing and the car was damaged.

United States of America (USA)
Jeep Wrangler
February 28, 2022

Pros: Terrible, terrible, terrible service!! Arrived to rental place at 1 am and did not leave until 4am! Only one person attending for over 10 people in line waiting to pick up their car. Process for each person took well over 30 min. We paid for a Jeep and they didn't have it available, then the cr they offered was not even ready! The security guard did us a favor by actually cleaning the car, only had 1/4 of gas and we had about an hour and half drive and barely any gas stations open. Never again!!

Cons: Everything! The dropping off part was easy. On the way to the airport the driver almost crashed because he was to busy looking at his WhatsApp instead of paying attention to the road! My husband had to tell him to watch out if not we would've been in an accident! Terrible. -10/10

United States of America (USA)
Jeep Wrangler
February 25, 2022

Pros: Staff at pick up was great

Cons: When our flight was changed because of a missed connection in New York and we were not going to make the reservation. They would not push the reservation back. We had to cancel the reservation and rebook

United States of America (USA)
Hyundai Accent
February 19, 2022

Cons: I was charged nearly twice what the original quote was via hidden fees.

United States of America (USA)
Nissan Versa
February 18, 2022

Pros: I did not.

Cons: I had a car that was rented.

United States of America (USA)
Nissan Versa
February 16, 2022

Pros: More affordable prices than others providers.

Cons: The wait time.

United States of America (USA)
Jeep Wrangler
February 12, 2022

Cons: Extra fees, took way too long to rent, and the car was not ready. It smelled really bad and very dirty on the inside.

United States of America (USA)
Nissan Versa
February 11, 2022

Pros: The car was nice

Cons: The agents were rude. You took advantage of me with charges. I was threatened to pay an additional $1000 for a deductible AND made me contact my insurance & demanded a claim number in order to leave.

United States of America (USA)
Hyundai Accent
February 11, 2022

Pros: Drop off of car went well. Shuttle to and from the airport.

Cons: Condescending treatment. Time to rent the car (1.5 hours). Dirty and broken car, with only half tank of gas.

United States of America (USA)
Hyundai Tucson
February 4, 2022

Cons: Only 3 people ahead of us were in line, but it still took 2.5 hours to get the car. Staff was rude and added $135 in charges through our confirmation said $0 was due at pickup. Had to return the car the next day b/c the brake pads were worn to the point of severely affecting the braking performance, which took an extra ~3 hours the next day. If you read allied/routes car rental reviews it looks like we're not the only ones with the same experience.

United States of America (USA)
Hyundai Accent
January 14, 2022

Cons: Had to wait in line for 1 1/2 hours while they serviced three other customers, then had to wait 1/2 hour for the car and they gave cars to people behind me in line before I got my dented dirty car

United States of America (USA)
Nissan Versa
January 12, 2022

Pros: The price was good. The second car worked fine.

Cons: Waiting hours to get the car, only to have it be defective and needing to be exchanged.

United States of America (USA)
Jeep Wrangler
January 11, 2022

Pros: Nothing at all. Would never go back

Cons: Everything.

United States of America (USA)
Hyundai Accent
January 10, 2022

Pros: The car was clean and Apple Car Play is a great feature in the second car I had.

Cons: Unresponsive to a customer service complaint about the car I had that broke down. The company, Allied, has not responded to my request for compensation or discount for the inconvenience I experienced being broke down and stranded in the mountains in Guayama without a ride back with the tow service.

Puerto Rico
Hyundai Accent
January 9, 2022

Pros: El vehículo alquilado era muy eficiente, con motor de bajo consumo.

Cons: Poca cortesía del personal en el local, desde el portero hasta la chica que nos entregó el vehículo.

Puerto Rico
Jeep Wrangler
January 8, 2022

Pros: Bad. The tank was not full when we picked up the car. But we had to fill her up when we delivered it.

United States of America (USA)
Hyundai Tucson
January 3, 2022

Pros: They didn’t do a great job. It’s like it didn’t matter that the car was dirty. They didn’t offer any discounts or anything.

United States of America (USA)
Hyundai Accent
January 2, 2022

Pros: Nothing

Cons: 1. Time to pick up car was excessive 2. Car quality and cleanliness was abysmal 3. Additional charges not clearly explained

United States of America (USA)
Nissan Versa
January 2, 2022

Pros: The man at the counter also told me that they had 75 reservations and 30 cars. He seemed not at all ashamed to admit that they were terribly overbooked. Also, I reserved a car for five people and five bags, and we had a tiny car and literally had to put our suitcases under our feet and sit crisscross applesauce.

United States of America (USA)
Ford Explorer
December 28, 2021

Pros: Nothing. Extremely rude, unhelpful, and stole our money without giving us a car or providing any service

Cons: We prepaid $1,000 for a car for a week. Our flight was delayed and we arrived after the scheduled time. They then made 0 accommodations and despite having a vehicle available they refused to honor our payment and told us we would have to make a new reservation and pay again. They stole $1000 from us without providing any service or any refund.

United States of America (USA)
Ford Explorer
December 25, 2021

Pros: Cars was new and very clean

Cons: It took over 2 hours to check in and get the car. This was the same for everyone else waiting with us. Very poor service

United States of America (USA)
Nissan Versa
December 23, 2021

Pros: Great price and very convenient

Cons: Vehicle had cockroaches , bad brakes and slight bump on the front driver panel !

United States of America (USA)
Nissan Versa
December 20, 2021

Pros: Nothing. Gave us a stupid car that had tire pressure light on all the time. It smelled wire burning all the time I drove. The agent was rude. When I asked how long to wait to get a car she replied she doesn’t know and i have to wait if I want the car.

Cons: Rented car through Allied car rentals. That was the most horrible experience I ever had picking up a car. Firstly the agent was very rude. She checked me in and made me wait for an hour. I had a 15 month old with me waiting for the car for an hour. First they tried to give me some shitty car but then they realized I was watching them while they were bringing the car from the lot. Then they took back the shitty car saying it had mechanical trouble. My kid was crying as it was her nap time.

United States of America (USA)
Hyundai Accent
December 20, 2021

Pros: They provided a car a day late, because of flight delays.

Cons: Overall bad service, with long wait times and damaged cars.

United States of America (USA)
Hyundai Accent
December 18, 2021

Pros: Clean car

Cons: Lots of hidden fees and inefficiencies with this company

United States of America (USA)
Hyundai Accent
December 17, 2021

Pros: Drop off was quick and easy.

Cons: Hood latch malfunctioned and I had to get it fixed it. Car had consistent difficulty starting.

United States of America (USA)
Hyundai Accent
December 15, 2021

Cons: The online reviews scared me

United States of America (USA)
Nissan Versa
December 10, 2021

Cons: waited a long time to get the car (like 45 min)

United States of America (USA)
Nissan Versa
November 17, 2021

Pros: Car was actually a bit bigger than expected, was in overall good condition and was easy to drive.

Cons: Service was slow. Very slow...waited on line for an hour even though there were only two people ahead of me. A staff member at Allied also left their iPad they use to take pictures on the back of the car's trunk...amazingly it stayed on even though we drove to dinner which was about 20 minutes away on the highway and local roads. Allied was clearly understaffed.

United States of America (USA)
Nissan Versa
November 8, 2021

Cons: My reservation was canceled. Email was sent notifying of fights time. C

United States of America (USA)
Nissan Versa
November 4, 2021

Cons: Dirty and bunch problems with the car, extra fees that weren’t advertised

United States of America (USA)
Nissan Versa
November 2, 2021

Pros: The vehicle was clean.

Cons: They charged me additional $262 in fees that I am still trying to find an explanation for. They used deceptive business practices and wording to add additional fees to their pricing.

United States of America (USA)
Hyundai Accent
January 5, 2021

Cons: They ran out of cars even though we had a reservation so I

United States of America (USA)
Hyundai Accent
October 17, 2020

Pros: terivel Serices from Pik Up In Te Airport And Olso In Te Caunter Routes Car Rental No Good

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  • A/C
  • Auto.
Routes Car Rental
$134.06 / per day
San Juan Luis Munoz Airport
Economy
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Routes Car Rental
$134.06 / per day
San Juan Luis Munoz Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Routes Car Rental
$136.65 / per day
San Juan Luis Munoz Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 2
  • A/C
  • Auto.
Routes Car Rental
$143.84 / per day
The above prices are only approximate and were last updated at 20:45 on 2024-06-20. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 465.00), Theft Protection, One-way rental, Third Party Liability (TPL), Airport surcharge, Vehicle registration fee, Environmental charge, Free modifications, State Tax, Customer Facility Charge (CFC).
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 100 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must have been issued by authorized authorities at least 6 month(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), full G driver license, 2 phone numbers (1 of which is landline).
Insurance
Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW) can be declined, if the renter can provide his/her own insurance.
Acceptable proof of insurance must include name of the insurer, address of the insurer, policy number.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
Renters who do not purchase insurance coverages from local partner, and who have not arranged for other insurance coverage that is valid in the country of pick up, may be personally responsible to supplier and/or third-parties for damages up to the full value of the rental vehicle and/ or for all damages caused to third-parties and their property.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Discover, Visa Debit Card, MasterCard debit card, American Express Debit card.

Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at San Juan Luis Munoz Airport

Economy rent a car
Economy rent a car
Very good 8.5 / 21 reviews
+17877914444 / +18773267368
A15 Marginal Los Ángeles, Carolina, 00979
$85 - $96
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
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Europcar
Good 7.8 / 2 reviews
+17877102777
10 Av. Laguna, Carolina, 00979
$179 - $268
Working hours
Mon:08:00-18:30
Tue:08:00-18:30
Wed:08:00-18:30
Thu:08:00-18:30
Fri:08:00-18:30
Sat:08:00-18:30
Sun:08:30-18:30
Hertz
Hertz
Good 7.8
7877910840
Luis Munoz Marin Airport
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
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Alamo
Alamo
Good 7.7
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LUIS MUNOZ MARIN INTL AIRPORT, SALVADOR CARO AVE
$87 - $148
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Budget
Budget
Good 7.7
7877910600
Avendia Salvador Caro
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Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
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Dollar
Dollar
Good 7.7
7877915500
10030 Marginal Los Angeles
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
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Enterprise
Enterprise
Good 7.7
8337631734
LUIS MUNOZ MARIN INTL AIRPORT
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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National
National
Good 7.7
8337631736
LUIS MUNOZ MARIN INTL AIRPORT
$86 - $150
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
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Thrifty
Thrifty
Good 7.7
7872532525
Luis Munoz Marin Apo
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
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Sat:00:00-23:59
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Avis
Avis
Good 7.6
7872535926
Avendia Salvador Caro
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
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SIXT
Good 7.5 / 37 reviews
+17877911991
Calle Dalia, C. Begonia 00979 Carolina, PR
$95
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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U-Save
U-Save
Good 7.5
+17872534008
Isla Verde Mall, Ave Los Governadores, , Carolina, 979, PR
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
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Ace Rent a car
Good 7.4 / 46 reviews
7877282418
6050 Isla Verde Avenue
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Zezgo
Zezgo
Good 7.3
+17872314422
6600 Isla Verde Ave. Carolina PR 00976
$101 - $261
Working hours
Mon:08:30-05:30
Tue:08:30-05:30
Wed:08:30-05:30
Thu:08:30-05:30
Fri:08:30-05:30
Sat:08:30-05:30
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NUCarrentals
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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GreenMotion
GreenMotion
Satisfactory 6.1 / 15 reviews
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Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
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