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NUCarrentals at San Juan Luis Munoz Airport
2352 Marginal Los Angeles, Carolina, 00979, Puerto Rico
001 7 877 915 900 / 001 8 883 993 888
Pick-up instructions
NU Car Rentals service is provided in cooperation with Easeway Car and Truck Rentals in Puerto Rico.
Upon arrival if shuttle is not waiting at Car Rental shuttle pick up area please take a shuttle bus with a Sun on it or take a taxi cab to our location at Marginal Los Angeles km 10.3 Isla Verde 00979 where you will be reimbursed 15.00USD for cab fare at the rental counter. We will provide your return trip to the airport. The shuttle pick up is outside baggage claim Terminal 2 sidewalk and is running constantly 7 days a week during business hours.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:00-23:00
Tue:05:00-23:00
Wed:05:00-23:00
Thu:05:00-23:00
Fri:05:00-23:00
Sat:05:00-23:00
Sun:05:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
JG
United States of America (USA)
Hyundai Elantra
January 7, 2023
Pros: Easy identification of the shuttle with the sun :)
Cons: The process for getting the car took a very long time- then we had to come back shortly after rental due to a light coming on - and then couldn’t find an agent to help and then the same car was given back with the light off, but it kept coming on during the trip and we had to continue to stop to put air in the tires.
EI
United States of America (USA)
Kia Rio
January 2, 2023
Pros: Location
Cons: The car had an odor
LE
United States of America (USA)
Ford Fusion
March 22, 2018
Pros: Nothing
Cons: I explained above the customer service was terrible I wasn’t the only one 5 calls came in asking where was the shuttle while I was waiting for mine car to be ready, while I watch other companies shuttle pass by many times
LW
United States of America (USA)
Hyundai Elantra
February 22, 2018
Pros: Drop off was fast
Cons: Slowest and inefficient car rental of my life... took 1 hour per person to rent a car. After 3 hours waiting they gave me a car with a flat tire
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Roadside Assistance (in the country of pick up), Third Party Liability, Vehicle registration fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: American Express, Discover, MasterCard credit card, VISA credit card.
American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: American Express, Discover, MasterCard credit card, VISA credit card.
American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
Optional extras and services
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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