San Juan Luis Munoz Airport (SJU), San Juan, Puerto Rico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Europcar at San Juan Luis Munoz Airport

10 Av. Laguna, Carolina, 00979
001 7 877 102 777
Pick-up instructions
Counter is outside the Airport. Customers must go to the shuttle bus section at Airport terminal B, or call 001 7 877 102 777 to be collected.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-18:30
Tue:
08:00-18:30
Wed:
08:00-18:30
Thu:
08:00-18:30
Fri:
08:00-18:30
Sat:
08:00-18:30
Sun:
08:30-18:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota Corolla
3/21/25

Pros: We got a ticket because the tabs on the car were expired. Europcar paid the ticket and gave us a different car that was inconvenient

Cons: We were not treated well at the time of rental; tone of voice, demands for insurance, etc. Do not rent from Europcar
Canada
Hyundai Tucson
3/2/25

Pros: The car

Cons: Car was damaged Shuttle didn’t come
United States of America (USA)
Toyota Corolla
1/26/25

Pros: Quick and easy check in and drop off.
United States of America (USA)
Hyundai Kona
1/24/25

Pros: Nothing.

Cons: Terrible service.
United States of America (USA)
Hyundai Tucson
1/20/25

Pros: Nothing. I never got a face because none were available.

Cons: Everything. I had no opportunity to like anything because none car was available.
United States of America (USA)
Hyundai Kona
1/15/25

Pros: Robert, location Manager, is a very prompt, courteous person.

Cons: Shutter doesn't pick you up near the exit of airport arrivals.
United States of America (USA)
Hyundai Kona
1/13/25

Cons: Several customers in line in front of me had made reservations and prepaid for their rentals. No cars were available to them. They had no car for me.I had to wait until somebody returned one, and they put me in it without cleaning it. Spent over two hours to pick up the rent a car. I used my own insurance for the rental. Someone hit-and-run the car. While it was parked, they made me put up a deposit and refused to do Deal with my insurance company at all
United States of America (USA)
Hyundai Tucson
1/2/25

Pros: The car was exceptionally clean as it was brand new.

Cons: I understand it’s busy around Xmas but I sat in line for a good 40 mins and no ody even addressed me or said sorry for wait, nothing and was not apologetic sbout no suv at all - acted as like i get paid $2/hr i really don’t care if u don’t get what you reserved. Noone even looks at you when you walk in the door.
United States of America (USA)
Hyundai Kona
7/1/24

Pros: Very friendly and informative staff.

Cons: Extremely poor customer support via email. I reported that I was unable to reach the rental desk by phone (rapid busy signal), a day prior to travel, and on the day of pickup. I had to take a taxi, at my expense, to the Europcar pickup. The staff member acknowledged a phone system problem, but Europcar did not bother to provide an alternate phone number. The responses from Europcar email customer support was completely useless. They did not even provide a customer service phone number.
Antigua and Barbuda
Mitsubishi Mirage
5/2/23

Pros: I shortened my original car rental time & received my discount within days.

Cons: They are a very popular car rental company so do download the app, reserve in advance & arrive early to claim your car. They do need more agents at peak times so expect to wait a few more minutes for service as there can be line ups for car pickup/drop off.
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Most popular car rental deals

San Juan Luis Munoz Airport
Economy
Mitsubishi Mirage or similar
Mitsubishi Mirage
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$75.41 per day
San Juan Luis Munoz Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Europcar
$81.72 per day
San Juan Luis Munoz Airport
Compact Crossover
Hyundai Kona or similar
Hyundai Kona
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$125.88 per day
San Juan Luis Munoz Airport
Full-size
Hyundai Sonata or similar
Hyundai Sonata
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$132.19 per day
San Juan Luis Munoz Airport
Intermediate SUV
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$151.11 per day
The above prices are only approximate and were last updated at 3:31 AM on 5/15/25. Prices may vary based on the booking dates, length of rental, and car class.

San Juan Luis Munoz Airport (SJU), San Juan, Puerto Rico

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 450.00), Third Party Liability (TPL), Free modifications.
Driver requirements
Minimum rental age is 23 years.
A Young driver fee is not applied.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Insurance
The following insurance type(s) Theft protection (TP), Collision Damage Waiver (CDW), Third Party Liability (TPL) is (are) not included for residents of Canada, USA.
Third Party Liability (TPL), Collision Damage Waiver (CDW), Theft protection (TP) can be declined, if the renter can provide his/her own insurance.
Insurance is accepted only if issued in the following country(ies): Puerto Rico, USA.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
More details about self-insurance requirements are available from the car rental company's reservation office.
Deposit and deductible policy


Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card.

Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  
08:00 - 18:30
Tue:  
08:00 - 18:30
Wed:  
08:00 - 18:30
Thu:  
08:00 - 18:30
Fri:  
08:00 - 18:30
Sat:  
08:00 - 18:30
Sun:  
08:30 - 18:30

Top Suppliers at San Juan Luis Munoz Airport

Alamo
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LUIS MUNOZ MARIN INTL AIRPORT, SALVADOR CARO AVE
Working hours
Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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Avis
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Tue:
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Ace Rent a car
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Tue:
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U-Save
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Average 7.6 / 17 reviews
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Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
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Fri:
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Sun:
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SIXT
SIXT
Average 7.3 / 54 reviews
+17877911991
Calle Dalia, C. Begonia 00979 Carolina, PR
$26 - $867
Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
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Sat:
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Sun:
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Zezgo
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Average 7.1 / 6 reviews
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6600 Isla Verde Ave. Carolina PR 00976
Working hours
Mon:
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Tue:
08:30-18:30
Wed:
08:30-18:30
Thu:
08:30-18:30
Fri:
08:30-18:30
Sat:
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Sun:
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GreenMotion
GreenMotion
Below average 6.2 / 19 reviews
+17872534008
Isla Verde Mall, Marginal Biascoechea, Carolina, 00979, Puerto Rico
$176 - $508
Working hours
Mon:
08:00-22:00
Tue:
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Wed:
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Thu:
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Fri:
08:00-22:00
Sat:
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Sun:
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NUCarrentals
NUCarrentals
Poor 5.6 / 20 reviews
+17877915900 / +18883993888
2352 Marginal Los Ángeles, Carolina, 00979, Puerto Rico
$67 - $198
Working hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
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Sun:
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Routes Car Rental
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Working hours
Mon:
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Tue:
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Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
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Sun:
00:00-23:59
  1. Car Rental
  2. Puerto Rico
  3. San Juan
  4. San Juan Luis Munoz Airport
  5. Europcar
 
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