San Juan Luis Munoz Airport (SJU), San Juan, Puerto Rico
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ace Rent a car at San Juan Luis Munoz Airport

6050 Isla Verde Avenue
7877282418
Pick-up instructions
Charlie Car Rental is the ACE vehicle provider in San Juan. A complimentary airport shuttle is available 24 hours a day from the Isla Verde location when a vehicle is rented. Once all baggage is collected, please call +1 787-728-2418 for pick-up service.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Volkswagen Jetta
7/11/24

Pros: The staff is very friendly and my vehicle had been thoroughly cleaned and spotless. The drop-off was effortless and the shuttle service to the airport is prompt and always available.

Cons: There isn't anything that I didn't like
United States of America (USA)
Volkswagen Jetta
5/22/24

Pros: Shuttle service

Cons: Condition of vehicle
United States of America (USA)
Toyota Corolla
3/29/24

Pros: Fast, quick, polite, and took the time to point out the reasons why your insurance policy was not viable. The car was brand new and the shuttle back to the airport was waiting for us.
Canada
Toyota Yaris
3/22/24

Pros: Good customer service and quick to pick us up at the airport.
United States of America (USA)
Toyota Yaris
2/17/24

Pros: Ace was fine but discovercars is 100 percent a scam! I paid 50 dollars for useless fake "full coverage" car insurance that wasn't accepted by the rental company and that lost me an entire morning.

Cons: DISCOVERCARS IS A SCAM
United States of America (USA)
Toyota Corolla
2/16/24

Pros: Reliable car

Cons: I did not know that insurance information would be required. Customers should be informed of this prior to travel so they can come with insurance documents.
United Kingdom
Toyota Corolla
2/10/24

Pros: Car was nice, shuttle driver was really welcoming, picking up the car was fast

Cons: They insisted we get their insurance even though we already had insurance through discover cars. It’s intimidating to push back and insist on not taking their insurance so we ended up just paying for it. Overall I probably wouldn’t rent a car next time we come to PR, it was more hassle than it was worth for the little time we needed the car.
United States of America (USA)
Toyota Corolla
1/30/24

Cons: Was advised by the rental agent at the desk that the The rental insurance booked online while reserving the rental car was insufficient . This caused a long delay at the rental desk .
Canada
Volkswagen Jetta
1/8/24

Pros: Quick and easy return

Cons: It took two hours to pick up the car because of lack of information from Discover. After being on the phone with Discover for over an hour we were disconnected and the agent didn't bother to call back to continue helping. In the end we resolved the problem on our own by using our credit card insurance coverage. If we didn't think of this solution we would have had to pay $25.00 USD for coverage that we had already purchased Discover.
Canada
Volkswagen Jetta
12/25/23

Pros: The person who attended us at Charlie’s rental was very nice, helpful and efficient

Cons: Nothing everything was fine even though the car had some scratches. I guess it is normal in Puerto Rico if you consider the driving is quite ectic.
United States of America (USA)
Toyota Yaris
11/16/23

Pros: Was good service

Cons: The quality of car, The car was so basic.
United States of America (USA)
Nissan Versa Note
8/3/23

Pros: They were very fast and genuine in the service, very affordable and ease to pickup and return car at different locations.

Cons: The security deposit, and the car smoke charger didn't work at all.
Netherlands
Toyota Corolla
8/10/22

Cons: Airconditioning didn’t work properly
United States of America (USA)
Nissan Sentra
8/24/21

Pros: Fast courteous service and attention to Covid-19 protocols.

Cons: Had to take a shuttle. it was a great/prompt shuttle. also a bit pricy but i booked at the last minute.
United States of America (USA)
Hyundai Accent
7/3/21

Pros: It was pretty fast on pick up day, and workers were nice, and helpful

Cons: The car wasn't 100% clean, I had to wipe it down a bit with lysol wipes, finger prints, glass wasn't great.
United States of America (USA)
Hyundai Accent
1/31/19

Pros: Quick check out

Cons: Too long to pick up from Airport (over 1/2 hour), different car given versus one reserved. Higher cost that initially quoted on internet
United States of America (USA)
Hyundai Accent
1/8/19

Pros: The car was clean and dropping it was fast and easy

Cons: The company added a bunch of fees that doubled the initial quote. The obliterated me to pay their insurance even when I showed them my proof of insurance. The car seemed to have been in a serious accident before and wasn't properly fixed(bad handling and made noise). Also the check in time was too long.
United States of America (USA)
Hyundai Accent
12/24/18

Pros: They gave me a brand new car.

Cons: Pickup from airport took longer than I would have liked
United States of America (USA)
Hyundai Accent
11/22/18

Pros: I have used Ace in the past and it is a really easy and streamlined process. The car was new and clean. The agents were easy to work with and I had my car and was on my way in no time.

Cons: Service was great
Show more

Most Popular Car Rental Deals

San Juan Luis Munoz Airport
Economy
Toyota Yaris or similar
Toyota Yaris
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Ace Rent a car
$89.78 per day
San Juan Luis Munoz Airport
Economy
Toyota Yaris or similar
Toyota Yaris
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Ace Rent a car
$94.33 per day
San Juan Luis Munoz Airport
Compact
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$102.30 per day
San Juan Luis Munoz Airport
Compact
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Ace Rent a car
$107.49 per day
San Juan Luis Munoz Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ace Rent a car
$127.30 per day
San Juan Luis Munoz Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ace Rent a car
$133.81 per day
The above prices are only approximate and were last updated at 7:45 AM on 12/14/24. Prices may vary based on the booking dates, length of rental, and car class.

San Juan Luis Munoz Airport (SJU), San Juan, Puerto Rico

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 240.00 - € 955.00), Third Party Liability (TPL), Airport surcharge, Energy recovery fee, Free modifications, State Tax.
Rate excludes
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.

E-Toll/Sunpass activation fee is 25 USD per rental.
Personal consumption will be charged separately at the end of the rental period.

Prepaid tolls are available for 8.99 USD per day.

If the customer declines Toll pass / E-toll device, a penalty of 35.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Insurance
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.

In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
More details about self-insurance requirements are available from the car rental company's reservation office.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Only cards issued in the main driver's name are accepted.

It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services

Prices for extras are shown on the booking page.


Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at San Juan Luis Munoz Airport

U-Save
U-Save
Average 7.8 / 7 reviews
+17872534008
Isla Verde Mall, Ave Los Governadores, , Carolina, 979, PR
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Europcar
Europcar
Average 7.7 / 7 reviews
+17877102777
10 Av. Laguna, Carolina, 00979
$332 - $430
Working hours
Mon:08:00-18:30
Tue:08:00-18:30
Wed:08:00-18:30
Thu:08:00-18:30
Fri:08:00-18:30
Sat:08:00-18:30
Sun:08:30-18:30
Alamo
Alamo
Average 7.7
8337631735
LUIS MUNOZ MARIN INTL AIRPORT, SALVADOR CARO AVE
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Avis
Average 7.7
7872535926
Avendia Salvador Caro
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Dollar
Dollar
Average 7.7
7877915500
10030 Marginal Los Angeles
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
SIXT
Average 7.3 / 45 reviews
+17877911991
Calle Dalia, C. Begonia 00979 Carolina, PR
$110 - $181
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Zezgo
Zezgo
Average 7.1
+17872314422
6600 Isla Verde Ave. Carolina PR 00976
Working hours
Mon:08:30-18:30
Tue:08:30-18:30
Wed:08:30-18:30
Thu:08:30-18:30
Fri:08:30-18:30
Sat:08:30-18:30
Sun:08:30-18:30
GreenMotion
GreenMotion
Below average 6 / 17 reviews
+17879577540 / 3
Luis Muñoz Marin International Airport
$127 - $534
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
NUCarrentals
NUCarrentals
Poor 5.5 / 16 reviews
+17877915900 / +18883993888
2352 Marginal Los Ángeles, Carolina, 00979, Puerto Rico
$159 - $371
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Routes Car Rental
Routes Car Rental
Poor 5.3 / 190 reviews
+17877267350
10200 calle celestial marginal Los Angeles Carolina PR 00979
$35 - $107
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
  1. Car Rental
  2. Puerto Rico
  3. San Juan
  4. San Juan Luis Munoz Airport
  5. Ace Rent a car
 
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