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Ace Rent a car at San Juan Luis Munoz Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Was good service
Cons: The quality of car, The car was so basic.
Pros: They were very fast and genuine in the service, very affordable and ease to pickup and return car at different locations.
Cons: The security deposit, and the car smoke charger didn't work at all.
Cons: Airconditioning didn’t work properly
Pros: Fast courteous service and attention to Covid-19 protocols.
Cons: Had to take a shuttle. it was a great/prompt shuttle. also a bit pricy but i booked at the last minute.
Pros: It was pretty fast on pick up day, and workers were nice, and helpful
Cons: The car wasn't 100% clean, I had to wipe it down a bit with lysol wipes, finger prints, glass wasn't great.
Pros: Quick check out
Cons: Too long to pick up from Airport (over 1/2 hour), different car given versus one reserved. Higher cost that initially quoted on internet
Pros: The car was clean and dropping it was fast and easy
Cons: The company added a bunch of fees that doubled the initial quote. The obliterated me to pay their insurance even when I showed them my proof of insurance. The car seemed to have been in a serious accident before and wasn't properly fixed(bad handling and made noise). Also the check in time was too long.
Pros: They gave me a brand new car.
Cons: Pickup from airport took longer than I would have liked
Pros: I have used Ace in the past and it is a really easy and streamlined process. The car was new and clean. The agents were easy to work with and I had my car and was on my way in no time.
Cons: Service was great