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Hertz at Brussels Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient pick up
Cons: Hertz have double billed me, I had a voucher from discovercar for full payment
Pros: Got a great car. The car we wanted to have was not ready: not cleaned and air was missing on one tire. So, they gave us a better car: The Nexus ! This was a great surprise :)
Cons: GPS doesn't work in combination with our Iphone. If you program your trip manually through the Lexus GPS screen, it becomes very annoying as the system is not very flexible...
Pros: Hertz made unauthorized charges for petrol when I had just filled the tank (as per your documents) and for CDW and theft waiver that I did not want. Extra charges totaled 168 euros which I would like a refund.
Pros: All expectations fulfilled apart from one
Cons: The navigation system did not work properly once the border was crossed into Germany and had to do without it
Pros: Easy rental with free upgrade from mid size manual MPV to a large automatic MPV. There was a problem with the first car and they quickly replaced with another.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Only physical driver's licenses are accepted (not digital versions).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Eurocard, Visa Debit Card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
For the Luxury, Premium, Fullsize, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Visa Electron, Maestro, Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is forbidden to the following countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Georgia, Greece, Greece - Crete Island, Hungary, Iceland, Kazakhstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Spain - Balearic Islands, Spain-Canary Islands, Spain-Mainland, Turkey, Ukraine, United Kingdom, Tajikistan, Kyrgyzstan, Uzbekistan, Turkmenistan.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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