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Hertz at Brussels Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient pick up
Cons: Hertz have double billed me, I had a voucher from discovercar for full payment
Pros: Got a great car. The car we wanted to have was not ready: not cleaned and air was missing on one tire. So, they gave us a better car: The Nexus ! This was a great surprise :)
Cons: GPS doesn't work in combination with our Iphone. If you program your trip manually through the Lexus GPS screen, it becomes very annoying as the system is not very flexible...
Pros: Hertz made unauthorized charges for petrol when I had just filled the tank (as per your documents) and for CDW and theft waiver that I did not want. Extra charges totaled 168 euros which I would like a refund.
Pros: All expectations fulfilled apart from one
Cons: The navigation system did not work properly once the border was crossed into Germany and had to do without it
Pros: Easy rental with free upgrade from mid size manual MPV to a large automatic MPV. There was a problem with the first car and they quickly replaced with another.
Pros: simple, fast, efficient
Cons: quite a few scratches and nics on the car despite being told it was in perfect condition. was not an issue as i pointed them our prior to leaving garage. radio only had 3 channels...
Pros: very smooth
Cons: No clarity on the actual due amount and the inability to contact anyone, nobody has replied to the emails also.
Pros: Helpful staff. Clear efficient handover.
Cons: Lack of clarity around Cross Border travel
Pros: Friendly service, nice car
Cons: La prima macchina data a noleggio, ho dovuto sostituirla con un'altra per problemi all'elettronica. Mentre la seconda era tutto ok
Pros: Good car, upgraded car chargeless
Cons: I had to pay a deposit of €200 and 4 days later after the car return, it is still not refunded. Can you help with this?