Brussels Airport (BRU), Brussels, Belgium
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Driver's country of residence is United States of America (USA) and age is 30-65
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Enterprise at Brussels Airport

Brussels Airport Leopoldlaan, 1930 Zaventem
0032 12 390 959
Pick-up instructions
The rental counter in the Terminal Building is temporarily closed. All customers should proceed to the car park to pick up their vehicle.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:30-22:30
Tue:06:30-22:30
Wed:06:30-22:30
Thu:06:30-22:30
Fri:06:30-22:30
Sat:06:30-22:30
Sun:06:30-22:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Latvia
Opel Astra
8/14/24

Pros: The rental agents were very friendly and professional. The car was clean, although not new.

Cons: Perhaps, Enterprise can re-assess the overall efficiency of the operations. A bit too much time spent both picking up and dropping off the car. The child seat could have been better.

Canada
Opel Astra
6/5/24

Pros: Fast and efficient

Italy
Opel Astra
11/14/23

Pros: Very helpful staff

Singapore
Mercedes Benz B Class
9/21/23

Pros: Bad. Agent behaviour was far from acceptable and reasonable. Dishonest and unhelpful.

Cons: We booked a Mercede withbig boot space as we have few big luggage. After a 14hrs flight to Brussels, agent was far from being polite at 1030pm. He insisted a DS6 or bmw 1 series is same category as the Mercedes B class we originally booked. When I asked what's DS6. His reply was "its a car". I asked what model and brand, his reply was " car of same category ". He refused to help us with a car with big boot space and lied that his system was not working. Horrible experience.

Kazakhstan
Kia Sportage
9/17/23

Pros: They are good overall, very friendly and helpful, tried to do their best. The car was exactly as I expected, even the navigation was on my native language, I never had that before in other rental companies

Cons: In the contract they put another country for my address, the name was close to mine and I didn’t check that at first glance. Found it only when my accountant showed me that the address not correct.

Italy
Volkswagen Up
7/22/23

Pros: Friendly people, always efficient and helpful

Cons: Nothing

United Arab Emirates
Opel Astra
7/9/23

Pros: Efficiency and staff professionalism during car pick up and drop off.

Cons: Nothing

Italy
Volkswagen Up
6/6/23

Pros: Very helpful and very friendly

Cons: Nothing, every very well

Czech Republic
Opel Corsa
5/26/23

Pros: Value for the money

Cons: Waiting time over 70 minutes and very unproffessional behaviour of the rental company towards the customers

Australia
Opel Mokka
4/18/23

Pros: Easy and fast pickup and drop off Employee spent time to help set up navigation, starting engine etc

Croatia
Ford Fiesta
11/27/22

Pros: The agent was very kind and helpful. The car was almost brand new, very nice to drive, clean and fuel-efficient. Everything went great!

Portugal
Ford Fiesta
10/3/22

Pros: Quick

Cons: Wrong information where to pick up car

United Kingdom
Ford Fiesta
7/18/22

Pros: the lady at the desk in the airport was very helpful and informative.

Cons: Attitude & service from the guys in the car park pick-up point

Switzerland
Ford Fiesta
6/9/22

Pros: Very quick and hassle free, staff are really professional! Good job and well done

Cons: No comment

Denmark
Ford Fiesta
10/27/21

Cons: The fuel tank was not full when I picked up the var, but I did not see that until I was on the road. Not a big deal, maybe minus 5-8 litres, but I left it full, as I should according the contract!

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The above prices are only approximate and were last updated at 7:31 PM on 12/10/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 750 km per rental, Collision Damage Waiver (deductible: € 2000.00), Theft Protection, Airport surcharge, Third Party Liability (TPL), VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Winter tires, Wi-Fi, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Credit card must be valid before rental period for at least 30 days.
Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following countries: Andorra, Austria, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.

Pick-up & Drop-off
Mon:  06:30 - 22:30
Tue:  06:30 - 22:30
Wed:  06:30 - 22:30
Thu:  06:30 - 22:30
Fri:  06:30 - 22:30
Sat:  06:30 - 22:30
Sun:  06:30 - 22:30

Top Suppliers at Brussels Airport

Alamo
Exceptional 9 / 231 reviews
+3212390959
Luchthaven Brussel-Nationaal 12, 1930 Zaventem
$21 - $125
Working hours
Mon:06:30-22:30
Tue:06:30-22:30
Wed:06:30-22:30
Thu:06:30-22:30
Fri:06:30-22:30
Sat:06:30-22:30
Sun:06:30-22:30
SIXT
Very good 8.9 / 145 reviews
+3270225800
Leopoldlaan, 1934 Zaventem
$47 - $118
Working hours
Mon:06:30-23:00
Tue:06:30-23:00
Wed:06:30-23:00
Thu:06:30-23:00
Fri:06:30-23:00
Sat:06:30-23:00
Sun:06:30-23:00
Keddy
Very good 8.5 / 393 reviews
+3227210592
Brussels Airport, Leopoldlaan 1, 1930 Zaventem
$19 - $104
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:08:00-16:00
Sun:08:00-20:00
Thrifty
Very good 8.4 / 55 reviews
+32027206044
Brussels Airport, Leopoldlaan, 1930 Zaventem, Belgium
$24 - $31
Working hours
Mon:06:30-23:30
Tue:06:30-23:30
Wed:06:30-23:30
Thu:06:30-23:30
Fri:06:30-23:30
Sat:06:30-21:00
Sun:06:30-23:30
Hertz
Very good 8.2 / 72 reviews
+32027206044
Brussels Airport, Leopoldlaan, 1930 Zaventem
$24 - $219
Working hours
Mon:06:30-23:30
Tue:06:30-23:30
Wed:06:30-23:30
Thu:06:30-23:30
Fri:06:30-23:30
Sat:06:30-21:00
Sun:06:30-23:30
Europcar
Very good 8.2 / 44 reviews
+3227210592
Brussels Airport
$33 - $65
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:08:00-16:00
Sun:08:00-20:00
Budget
Budget
Very good 8 / 50 reviews
+3227200944
Arrival Hall, Brussels, 1930, Belgium
$31 - $96
Working hours
Mon:06:30-23:30
Tue:06:30-23:30
Wed:06:30-23:30
Thu:06:30-23:30
Fri:06:30-23:30
Sat:06:30-21:30
Sun:06:30-23:30
Flizzr
Flizzr
Average 7.8
+3225885599
Brussels Airport, Leopoldlaan, 1930 Zaventem
$45 - $103
Working hours
Mon:06:30-23:00
Tue:06:30-23:00
Wed:06:30-23:00
Thu:06:30-23:00
Fri:06:30-23:00
Sat:06:30-23:00
Sun:06:30-23:00
Avis
Average 7.4 / 52 reviews
+3227200944
Arrival Hall, Brussels, 1930, Belgium
$34 - $97
Working hours
Mon:06:30-23:30
Tue:06:30-23:30
Wed:06:30-23:30
Thu:06:30-23:30
Fri:06:30-23:30
Sat:06:30-21:30
Sun:06:30-23:30
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