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Enterprise at Brussels Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very helpful staff
Pros: Bad. Agent behaviour was far from acceptable and reasonable. Dishonest and unhelpful.
Cons: We booked a Mercede withbig boot space as we have few big luggage. After a 14hrs flight to Brussels, agent was far from being polite at 1030pm. He insisted a DS6 or bmw 1 series is same category as the Mercedes B class we originally booked. When I asked what's DS6. His reply was "its a car". I asked what model and brand, his reply was " car of same category ". He refused to help us with a car with big boot space and lied that his system was not working. Horrible experience.
Pros: They are good overall, very friendly and helpful, tried to do their best. The car was exactly as I expected, even the navigation was on my native language, I never had that before in other rental companies
Cons: In the contract they put another country for my address, the name was close to mine and I didn’t check that at first glance. Found it only when my accountant showed me that the address not correct.
Pros: Friendly people, always efficient and helpful
Pros: Efficiency and staff professionalism during car pick up and drop off.
Pros: Very helpful and very friendly
Cons: Nothing, every very well
Pros: Value for the money
Cons: Waiting time over 70 minutes and very unproffessional behaviour of the rental company towards the customers
Pros: Easy and fast pickup and drop off Employee spent time to help set up navigation, starting engine etc
Pros: The agent was very kind and helpful. The car was almost brand new, very nice to drive, clean and fuel-efficient. Everything went great!
Cons: Wrong information where to pick up car
Pros: the lady at the desk in the airport was very helpful and informative.
Cons: Attitude & service from the guys in the car park pick-up point
Pros: Very quick and hassle free, staff are really professional! Good job and well done
Cons: No comment
Cons: The fuel tank was not full when I picked up the var, but I did not see that until I was on the road. Not a big deal, maybe minus 5-8 litres, but I left it full, as I should according the contract!